The welcome is friendly, staff is helpful, restaurant is neat and tidy, and the food good and choice not boring. Especially fish courses The fact to check in and out outside of the sleeping quarters.. Not to have a shover cap and a hair dryer...
Tea and coffee making facilities in the room. Quiet. Good restaurant with friendly staff. Nice soft bed, but unfortunately had developed a distinct concave shape to each side of the matress.
free wireless , high speed internett!!!!!!!!!! airco did not work !!!!
Lack of signage and no direction from staff, took 15 minutes at the end of a 550 mile drive to find the room
The services qnd resto of the Campanile chain The situation in a very poor neibourhout
good location very quiet Didn´t like restricted evening meal, better and more varied selection of food in other Campanil hotels
It was easy to find and on our route.The breakfast was fine, no complaints. Despite being beside the motorway, it was very quiet. The room was really very small as we needed to put in a cot, but as we were passing through it was not a problem.
the modern room, the cleanness and the proximity of Bordeaux!
Enjoyed a fabulous meal at Leons because the hotel had no catering! see above
staff were really helpful and the hotel is brand new, clean and pleasant to stay in location is off putting, but it did not matter once we stayed there
efficient helpful staff
Clean, nice rooms. Location on industrial estate. Bar terribly expensive - 6 euro for a small fresh orange!!! Staff at reception not that friendly.
Room & hotel facilities were good Restaurant offered a good menu but the quality of the food was poor and served lukewarm. Location was isolated with no alternative local restaurants.
very attantive personel and the hotel is a new and there for nice and clean hotel.
Courteous and helpful staff, good bed and close to main highway, with secured parking Breakfast cost was prohibitive
Very convenient, on main autoroute system with easy access (including tram) into Bordeaux. Good breakfast if you're not too late, and very comfortable roooms and beds.
The place is nice for business people who need a confortable place when they finish their work Poor breakfast
excellent position. curteous staff. good choice of tv channels. overall many more positives than negatives poorly designed bathroom. no shelf for toiletries. no shelf in shower for shower gel. no loo brush!
oui no hair dryer in washing clost
Breakfast with fresh product, recently renovated, clean unfriendly personnel, no luggage storage room, no toilet for customers other than the rooms
friendly staff, great location
Really good value hotel in an excellent location in central Bordeaux. The rooms are a bit small, but more than adequate for a short break.
English speaking staff Position of hotel Very small rooms
very clean lovely reception staff location very little natural light in the room
Leaving There was nothing to like.
Centrally located, helpful to degree, limited english but otherwise easy enough to get to all the sights. No printer on computer
Location, cleanliness, bed, Furniture really looked bad and the mini bar was missing.
Clean rooms. Staff helpful and friendly - helped with restaurant suggestions and bookings.
Very good value for money.We thought the hotel could have been a 3 star instead of a 2. We enjoyed our welcome drink on arrival. The room was large & quiet with a view over the city. It's location is ideal for exploring the many lane ways, cafes & shops and it is only a short walk to the tram to take you to the train station. We would have preferred to have a shower screen on the bath as the water tended to go all over the floor & could be a slip risk.
The location was great, very conveniant for a short visit to the city.
Very nice stay..good breakfast, nice room and great staff.
A very practical and well located hotel. It does what it advertises!
the location, the staff, the staircase, the balcony, the bathroom some halls smelled like cigarettes, the sandwiches in the lunch box were soggy and inedible. shame, as Bordeaux has such lovely food, esp the bread!
Location, breakfast Room dated, needs upgrade
Good location, good service and friendly and kind staffs, the room was really nice.
Excellant location & good value, clean room and bathroom The room we stayed in was small and lacked air-conditioning.
fantastic location, friendly staff, wonderful views from room, comfort of hotel. no water boiling facilities, the lift was way too small!
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
The hotel was in an excellent location the breakfast rooms were very small and overcrowded so all guests could not eat in breakfast room
When we checked in we asked for a cab to the airport at 430am to the airport and were told by the front desk clerk not to bother going to the airport until at least 530 si ce it did not open until 6am I happened to know this was not the case but the clerk debated us on this for a while and seemed to ignore our request until we became insistent. Had we listened to her we would have certainly missed our flight. Mostly I don't want to debate MY travel plans I would rather just receive assistance instead of engage in a debate.
Central location, Air Conditioning, room fittings, balcony If we had been driving, it would have been impossible to get the car to the hotel (the hotel is in a traffic free area).
Very friendly staff.
The hotel was very well located in the "golden triangle" of the city. Rooms were small, but very well designed. Breakfast unusual rich for France. The atmosphere of the hotel was very pleasant - especially the paintings in the lobby and in rooms.
comfortable bed and fridge in room Bedroom was very small and shower over bath was constrained and difficult to use.
location small rooms . . . but it's Europe!
Excellent location; friendly, helpful staff with good knowledge of English; nice breakfast. The room was a bit too small.
Possibility to make fresh orange juice. Not to be.
Location and value for money - asked for a bright room and got one! Breakfast was very good - nothing to fault
Bedding smelt of tobacco
Location We book a triple room + baby cot and when we arrived the staff told us that they don't have baby cots
the weather was nice the main building closed at 11 sharp and you were 10 min walk from anywhere and 15 mins from the town by taxi
Excellent meals and service. Clean towels did not arrive until mid-afternoon.
Would pefer hotel in the city centre - too far out especially when left stranded after last bus had left - had to catch tram back to city and catch taxi to hotel
Our stay was really very enjoyable - staff were very helpful. Resturant did not cater for children and waiting staff were unable to explain any of the dishes to us.
Beautiful place, friendly staff, nice restaurant Too far out of town, not many restaurants etc near the hotel. The room and lobby were constantly really hot, the pool wasn't available, all extras were really expensive - twenty euros per person for breakfast!
Good bed and food.
value for money
Very clean and great value for money, actually it meets all of my expectations.
Cleanliness Access by public transport
The excellent standard of accommodation plus the breakfast buffet.
Secure courtesy parking. Service-orientated Concierge. Polite, efficient staff. Excellent in-room facilities for coffee/tea making. High-quality restaurant menu and service. Very comfortable, quiet bedroom. Nice view over lake. Nothing to not like.
The hotel is well-decorated. The room size is large and comfortable. Good restaurant at the ground floor. Location is bit far from the city center. Given no clear sign/direction from city center/out of city, it is bit difficult to find the hotel.
Breakfast was not included.
The bathroom could you some cleaning, and the price of the hotel is way too high for what you get.
Location and facilities
Staff was very friendly and very helpful. Price quality ratio is under par. Hotel is quite expensive and the 5 star rating is somewhat overdone. Beds were good, but blankets is a bit outdated and one would not expect that in a 5 star hotel. It seems that the hotel aims at business travelers, however, there was no WiFi in the hotel, only a business corner.
Service from staff was very good.
Dining Room,and friendly staff,wi fi , need tea coffeein room facility.
service and evening meals excellent breakfast far too expensive
The friendliness and competence of the staff No
this is our 5th stay at the Burdigala and as always the service was excellent. The concierge are particularly helpful and obliging - any room requests were delt with expediantly. Excellent.
Staff was good, air conditioning. Fairly hard bed, location made it not worth the price of 153 Euro I paid.
first class service - good breakfast - beautifull ambiance in room and hotel
I liked the design of the hotel, it is near to the centre no
They need a bigger sign on the front gates, it is hard to find otherwise (you can drive past several times).
The personal approach, quiet room for sleeping, interesting interior design, staff's helpfulness There should be some things fixed in the bathroom:-)
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
We were always warmly greeted each morning at breakfast by the owner. Hotel was very clean and spacious. Good location near the park and only took minutes to walk to the centre .International newspapers available.Owner helpful with French phrases.
The room I stayed in was a bit dingy, but overall the hotel is absolutely lovely! My only complaint is that I was asked upon arrival if I would like breakfast and I said that I did. When I came down to breakfast in the morning, my table was already laid up with a full breakfast I was not asked it that was what I wanted, I was given no choice, which is what I expected. All I wanted was a piece of fruit and a pastry. I said that I didn't want the full breakfast, but I was still charged for it, despite only eating the pastries. I wasn't happy about it and it put a negative slant on my stay.
Comfortable room, great bathroom. Lovely breakfast and beautiful surroundings. Good location. No
service, friendliness n/a
the rooms were spacious and comfortable and the showers were excellent. access for disabled users was good, bar food was poor - not enough selection and poor quality
Very convenient for the airport, comfortable rooms and shuttle service to the airport
super room! great location. quiet!!!
clean comfortable rooms. short stay so unable to comment further unable to watch a rugby match in the bar, yet able to watch in our room
The staff at the breakfast room are really helpful and friendly. However the staff in the reception are not that helpful. The facilities in the room are not great (e.g. only 1 set of tower was provided although we have booked a double room for 2 persons)
Convenient to the airport for early morning flight. Good services, friendly staff, comfortable bed!
The bed and especially the sheets were wonderful.
Roomservice was reasoneble and effective. Had to take taxi to go anywhere and this was costly. If you travel by plane and plan to stay in the area location is excellent though. Smaller pool than expected.
good location, service oriented staff (in france!) rooms are to basic, eps bathroom
It is close to the Bordeaux airport but gets little aircraft noise. Room ventilation system was broken. Bed was lumpy and uncomfortable. I will try a different hotel next time
Air conditioning works well. Bed comfortable, I but recommed booking an extra bed and not sleeping on the sofa in the room, if travelling with child. Room quiet and quite spacious. Bathtub and little pentry also good The pool is practically on the parking lot.
Good parking facilities, helpful reception staff. wi-fi availability, city breakfast was a good idea. The pool was out of order and we had to use another hotel which was a little inconvenient. The pool was one of the main reasons we chose the hotel in the first place! The blonde receptionist was not very friendly or helpful. The other staff were exceptionally helpful and professional however.
Quiet location on lake just outside the city, but easy access into the city by car. Also good location for access to airport via ring road around Bordeaux.Beds good, firm mattresses Bathroom not great, carpets and lifts getting a bit old.
Great place for children and to relax between long drives.
Staff were very friendly and helpful I thought the cost of the computer to pick up my few emails was too expensive
Good location and very helpful, polite and friendly staff
The hotel was in a convenient position for travelling on the motorway and it was comfortable with a swimming pool did not get credited with my loyalty points
quiet room and good service
Furniture and WC bit old fashionned. Need in renovation.
Good food Nice environment No
Bathroom was lovely... very far away from the town centre, accesible on the bus which leaves from outside the hotel and takes 30 mins through troubled area...
We checked in very late at night, just after midnight after a very long and tiring trip and was then upgraded complimentary to a family suite with a proper double bed which was lovely and what we expected in the first place. We were not made aware before we arrived that the rooms do not have a proper bed. A sofa bed that you have to make yourself is just crazy. For the price you pay you do expect a bed at least.
The breakfast and the hotel's staff
The room was very comfortable. Everything was ok
location, clean and comfortable,friendly staff no
Apartment with a kitchen and excellent adjacent shopping centre. Very friendly staff who accepted my poor French skills gracefully. A recently constructed and opened hotel. A short tram ride from the city centre. An information booklet about the hotel facilities in the room would be very helpful!
Facilities are great, with sauna and turkish bath and the room design is good. The bathtub was not clean enough. And the odour of shower gel was not good. 1 of the staff could only speak limited english.
Very kind staff, reasonable price but very clean and comfortable room
space in the room; quiet; front desk people in the check in (i don´t speak french, but the girls at the reception made everything they could to explain all my doubts) a little cigarrete smell from the last host; need a locker or al least some space to clothes and stuff in the sauna/gym area
room design and location nothing
first class hotel just outside mian city but easy tram ride to centre, very nice rooms and food, good value for money, good secure parking. NO
The rooms are great
The location is very good, near to the very modern and easy to navigate tram. The staff were very friendly and really cared about us. no
The Hotel was clean and the staff very friendly - Cycle station outside the hotel was excellent value for money and fun
Nice welcome. Fair sized room. Good selection for breakfast, excellent food in restaurant and comfortable bar. Bit further from the town centre than expected and staff in restaurant didn't appear very interested.
Staff were helpful, room was comfortable. I was unlucky as they were redecorating on first floor so strong smell of paint in corridors. Hotel lacked any real atmosphere. Bit too far from city centre.
It was calm, quiet and comfortable; reasonably clean and well maintained. The staff was limited and cleanliness could be improved.
Very comfortable with extremely accomadating staff. incredibly good breakfast facilities. Wonderfully comfortable bed. The heating in the room was very dificult to adjust.
There was no gym in a four star hotel...
Parking was available for guests, under the property. There was no lift from parking to Reception - only stairs. Reception staff appeared disinterested in foreign guests. Hotel is a fair distance from the main business / shopping precinct. Promotion material indicate the hotel is located amongst "genteel" neighbourhood. This was definitely an over-statement.
Simple hotel but very tasteful and clean. Small but cosy room with good bed. Location couldn't be better. Excellent and friendly service. Given the price this hotel is an excellent if not the best choice in Bordeaux.
The welcome, the location and the comfort of the rooms
The location is perfect! The owner and his wife were very friendly and helpfull. The rooms were clean and the atmosphere was warm and cosy. We were very positive about our stay in Hotel de France!
The owners were very friendly and informative. Very good breakfast. Excellent location
The location is excellent. Rooms/bathrooms were very small and there were quite a lot of stairs (no lift). If we had been unfit or very large people it could have been a problem. I was also disappointed that, having booked at least 4 months ahead and requested a quiet room, we were given one overlooking the street. We were able to move to another room the second night which was quieter but the bathroom was even smaller and you couldn't move in there!
Extremely nice and helpful front desk! Location was amazing. Very well-kept hotel. Room was very small (but very clean). Hotel was within ear shot of building construction down the street that made for a somewhat restless sleep.
Welcoming classy little hotel. Well located quiet street. Clean, nice art work on the walls. Attention to detal. Pleasant breakfast room. Good value breakfast. Rooms small.
This is a sweet little hotel right in the centre of town run by a wonderfully friendly couple who make it feel more like a b and b than a hotel. Unfortunately the room I had was a bit shabby and the bathroom was tiny. Really tiny. Don't expect luxury.
location was great the stuff was very pleasent the room was not very clean and there was no soap in the shower
Location excellent. Staff lovely - very helpful. Nice breakfast. Relaxed atmosphere. Small rooms but fine for price and limited stay. Little noisy at night from street but typical of city centre location on a Friday night.
The room was perfect for us, family with 2 small children as long as you have your own transportation and your navigation device there were no such problem
the room was very clean, large and comfortable and we have no problems recommending this hotel, it was just 5 minutes walk from the exhibition centre which was the reason why we were there.
Good breakfast buffet, spacious quiet room, dog friendly, easy to find. Rooms, bathrooms, lifts and corridors very tired and worn. Would be improved considerably by some renovation
Availability of swimming pool, friendly staff Location
I turned up very late but there was no problem. It wasn't very easy to find in the dark - the signposts were very small
The position Too much expensive
Very spacious, nicely decorated, very helpful staff Nothing
Comfortably large room; good value (for France); Host was great: all the restaurants he recommended were excellent; location was great for tram & river; excellent bathroom facilities; very clean & responsive staff; central A/C or open window Nothing negative to report
Good equipment in the room. Non-smoking room is probably meant as a room with cigarette aroma and ashtray as decoration.
Hotel located at 5 min walk from the the tramway and 10min from the city center.Very easy to reach from the Tramway station.Room are very clean , fast internet access Reception , close from 18h00 till 8h00 of the morning. Will make problem in case of early check out and needs to leave baggage there
the receptionist was realy kind and helpful
the staff very helpful
The location of the hotel was very good, within easy walking distance of the centre.
Kitchen Facilities Nothing
we thoughyt the facilities were excellant value for money and the location of 10 mins walk into the centre was a bonus.
The kitchenette was useful. The location...was much further out of the town than thought.
free Wi-fi, to have a kitchenette in the room no restaurant close to the hotel
i arrived after 6 on a sunday and the door was locked. i had to call the hotel to get access to a special safe to let myself in. the walls were dirty.
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
Close to city centre. comfortable clean hotel.
The bed was comfortable, room was big and bathroom was great
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
good room and breakfast location
The staff were very friendly and helpful.
Room hadn't a double bed, but two single beds.
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??