Guest reviews
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Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.8 "98%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." 7.2 "72% wereimpressed by the valet service ." 10.0 "Lovely bar service , according to 100%." -
9.0 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.1 "91% thoughtit was clean ." 7.1 "71% said thebathroom was clean ." -
9.0 "Awesome vibe."9.3 "93% said it was a
stylish hotel ." 9.9 "99%enjoyed the friendly atmosphere ." 7.5 "75%enjoyed the lobby entrance ." 7.6 "76% thought, thehotel was modern ." 10.0 "100% thought thehotel was luxurious ." -
7.2 "Nice rooms."7.2 "72% said the
beds were comfortable ." 9.0 "90% saidrooms were clean ." 8.9 "89% thought theview was good ." 7.5 "75% liked thebig bathroom ." 8.8 "88%enjoyed the furniture ." 7.1 "71% said thebathroom was clean ." -
6.1 "Internet is average."6.0 "60% thought it was
adequately priced ." 6.3 "63% thought thewifi quality was ok ." -
5.0 "Breakfast is mediocre."
Overall Rating
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9.4 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.8 "98%liked the proximity to sightseeing ." -
9.1 "Awesome vibe."9.5 "95% said it was a
stylish hotel ." 10.0 "100%enjoyed the friendly atmosphere ." 7.5 "75%enjoyed the lobby entrance ." 7.8 "78% thought, thehotel was modern ." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
7.1 "Nice rooms."8.8 "88% said
rooms were clean ." 8.8 "88% thought theview was good ." 7.1 "71% liked thebig bathroom ." -
6.4 "Average value."6.1 "61% thought it was
adequately priced ." -
6.4 "Internet is average."6.1 "61% thought it was
adequately priced ." -
5.7 "Average comfort."
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5.2 "Breakfast is mediocre."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.3 "73% wereimpressed by the valet service ." -
9.2 "Awesome vibe."10.0 "100%
enjoyed the friendly atmosphere ." 9.4 "94% said it was astylish hotel ." -
9.0 "Perfectly clean."
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7.0 "High value."
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6.8 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 5.1 "Only 51% saidrooms were big enough ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.4 "Terrific location."
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8.8 "Vibe was good."7.4 "74% thought, the
hotel was modern ." -
7.2 "Nice rooms."7.4 "74% said the
beds were comfortable ." -
6.4 "Average value."
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6.3 "Average comfort."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.0 "Awesome vibe."
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6.9 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
6.7 "Average value."
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5.8 "Average comfort."6.8 "
Beds were acceptable for 68%."
Recent reviews
- All reviews
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- Neutral
- Negative
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10.0review from
We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of! No complaints!
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10.0review from
We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again. None.
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10.0review from
I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
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10.0review from
Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly! 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
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8.8review from
Friendly staff. Good location. $50 for valet parking. Still not sure where they parked the car....
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10.0review from
The hotel was pet friendly Hotel need a pool
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10.0review from
My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
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9.4review from
Friendly and accommodating staff Plenty of nearby restaurants No business center (but front desk was helpful)
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10.0review from
I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
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8.8review from
Great located, clean and comfiy. pretty new rooms. Nice staff No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
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7.1review from
My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art. Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
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4.0review from
Location 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
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10.0review from
We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of! No complaints!
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10.0review from
We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again. None.
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10.0review from
I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
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10.0review from
Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly! 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
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8.8review from
Friendly staff. Good location. $50 for valet parking. Still not sure where they parked the car....
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10.0review from
The hotel was pet friendly Hotel need a pool
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10.0review from
My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
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9.4review from
Friendly and accommodating staff Plenty of nearby restaurants No business center (but front desk was helpful)
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10.0review from
I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
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8.8review from
Great located, clean and comfiy. pretty new rooms. Nice staff No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
