More towels and shampoo please
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*Total includes estimated local taxes & fees payable on check out.
Amenities at DoubleTree by Hilton Hotel Pittsburgh - Green Tree
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Reviews of DoubleTree by Hilton Hotel Pittsburgh - Green Tree
7.9
Good
2184 verified ratings
Wonderful
930
Very good
344
Good
293
Okay
158
Fair
153
Mediocre
100
Poor
206
Summary of reviews
Guests say
Guests frequently praised the hotel's cleanliness and housekeeping, with many also enjoying the pool, hot tub, and amenities such as the bar and restaurant. However, several reviews mentioned negative experiences with customer service, including issues with billing, unhelpful staff, and communication problems. The location received mixed feedback, with some appreciating its convenience and others finding it far from the city center. Overall, the hotel is recognized for its clean environment and good amenities, but service inconsistencies were a recurring concern.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
1474 reviews
7.7 out of 10
368 reviews
7.4 out of 10
12 reviews
8.4 out of 10
9 reviews
All reviews
Pros (+) Super comfy and clean. Price was great. The pool and hot tub.
Cons (-) I could nitpick really minor stuff like flaking paint etc.
Cons (-) Very good hotel could have been better with the Wi-Fi
Pros (+) It was a quick drive to the downtown.
Cons (-) The room had an odor and did not seem very clean. It was loud. I could hear a different room’s toilet flushing. Very unpleasant stay for what is expected of Double Tree
Pros (+) This was my first stay at the double tree in Pittsburgh. It was a very busy weekend , but the hotel staff was very attentive to everyone . Will for certain book this hotel again.
Pros (+) Pillows were extremely comfortable. Room was clean. Staff was friendly for the most part.
Cons (-) Was woke up at 8 am to the sound of a construction crew operating a jack-hammer. Towels had stains on them.
Pros (+) It was a place to stay. Had an indoor/outdoor pool and jacuzzi
Cons (-) Staff member was unfriendly when I was checking in. Room was small and dated. Bathroom was tiny. Hotel was difficult to navigate through to find my room. Hotel was crowded with all the events going on...
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Pros (+) Nice and clean, and friendly staff
Cons (-) Nothing excellent stay!
Pros (+) The ladies working Saturday night (10/8) are fabulous. As well as the manager that was on Saturday night and Sunday morning. It is obvious that customer service is a big deal here.
Cons (-) what we did not like was the horrible hockey team of kids. It was outrageous how these parents let their children literally run around like maniacs. The hotel did their best to control it but it was t...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's dining options?
The hotel offers a delicious breakfast at the Asado Urban Grill, and guests can also enjoy lunch or dinner at the Champions Club lounge. For a quick bite, the Bistro & Marketplace is a convenient option.
Are there any specific amenities for business travelers?
Yes, the hotel offers up to 40,000 square feet of event space, making it an ideal spot for business meetings and conventions. Additionally, the hotel's boardrooms are perfect for large companies in need of spacious meeting spaces.
What can guests expect from the hotel's staff?
The staff is known for being outstanding, from check-in to check-out. Guests have also praised the restaurant/bar service for being wonderful.
Is the hotel suitable for visitors attending events in Pittsburgh?
Absolutely, the hotel is convenient for those attending events, and the shuttle service for game day has been described as perfect. The location is also near the city without being in downtown, providing a quiet and comfortable stay.
What are guests saying about the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, many have found the rooms to be clean and comfortable. The staff is known for being attentive, and the property is described as very nice and clean.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, which many guests found convenient and a great cost-saving option.
Consider Low Season Travel
Guests suggested visiting in October for a more relaxed and less crowded experience, potentially leading to better room availability and rates.
Explore Nearby Attractions
The hotel's proximity to attractions like the Duquesne Incline, Carnegie Science Center, and Heinz Field makes it a great choice for leisure travelers looking to explore Pittsburgh's landmarks.
Check Room Amenities
Some guests recommended checking the room amenities upon arrival to ensure everything is in working order, such as the air conditioning and bathroom fixtures.
Request a Quiet Room
If you're a light sleeper, consider requesting a room away from the hockey leagues, as some guests mentioned noise disturbances from this group.
Utilize the Event Space
For business travelers, the hotel's extensive event space and boardrooms provide an ideal setting for meetings and conventions, offering convenience and ample facilities.
Confirm Breakfast Inclusions
While some guests praised the breakfast at the Asado Urban Grill and Starbucks cafe, others found it expensive. It's advisable to confirm breakfast inclusions before booking.
Consider High Season Limitations
May is noted as the high season, so be prepared for potentially higher rates and increased crowds during this time.
Inquire About Room Upgrades
Some guests recommended inquiring about room upgrades upon check-in, as they were able to secure better rooms for a reasonable fee.
Location
500 Mansfield Avenue, Pittsburgh, PA 15205
What's nearby
- Highmark Stadium2.9 mi
- USS Requin2.9 mi
- Fort Pitt Blockhouse3 mi
- Heinz Field3.1 mi
- Station Square3.1 mi
- Point State Park3.2 mi
- PNC Ballpark3.5 mi
- David L Lawrence Convention Center3.9 mi
- PPG Paints Arena4 mi
- Allegheny Observatory4.9 mi
- Petersen Events Center5.5 mi
- University of Pittsburgh5.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel Pittsburgh - Green Tree
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | October | $154 | $215 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 94% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
DoubleTree by Hilton Hotel Pittsburgh - Green Tree
Which month has the cheapest rates at DoubleTree by Hilton Hotel Pittsburgh - Green Tree?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at DoubleTree by Hilton Hotel Pittsburgh - Green Tree is December, with an average nightly rate of $127. The most expensive month is October at $191 per night.
What is the cheapest day to book DoubleTree by Hilton Hotel Pittsburgh - Green Tree?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book DoubleTree by Hilton Hotel Pittsburgh - Green Tree is Sunday, with an average nightly rate of $127. The most expensive day is Saturday at $219 per night.
How far in advance should you book DoubleTree by Hilton Hotel Pittsburgh - Green Tree?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at DoubleTree by Hilton Hotel Pittsburgh - Green Tree, book around 8 weeks in advance. This could save you approximately 26% compared to booking last minute.
KAYAK's top tips for your stay at DoubleTree by Hilton Hotel Pittsburgh - Green Tree
FAQs when booking at DoubleTree by Hilton Hotel Pittsburgh - Green Tree
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.7 mi | Pittsburgh | 11.0 mi |