Pros (+) Bed was firm and comforrtable, couch the same. Microwave popped my popcorn; frig refroze my ice-thing and kept my soda cold. All as expected. Staff was quite friendly.
Cons (-) Desk was small, WiFi difficult to access and slow.
2 stars
Extended Stay America Suites - Dallas - Plano
Photos of Extended Stay America Suites - Dallas - Plano
Overview
Located in Plano, Extended Stay America - Dallas - Plano offers 3-star accommodation, as well as a sauna, free Wi-Fi and an outdoor pool. It also features laundry facilities, a free shuttle service and a 24-hour reception.
There are a variety of facilities at the property on offer to guests, such as on-site parking, meeting rooms and a gym. A vending machine, a safe and a lift are also available.
This property features apartments with an en suite bathroom, air conditioning and a TV. They all provide a sofa bed, an in-room dining area and a refrigerator.
Extended Stay America - Dallas - Plano is a convenient place to explore American Airlines Center, as well as everything the local area has to offer. Dallas/Fort Worth International Airport is within a 30-minute drive.
Amenities at Extended Stay America Suites - Dallas - Plano
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Extended Stay America Suites - Dallas - Plano
7.3
Good
489 verified ratings
Wonderful
241
Very good
42
Good
26
Okay
15
Fair
30
Mediocre
17
Poor
118
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the hotel's location. However, many reviews highlighted significant cleanliness issues, including unpleasant odors, pests, and maintenance problems that detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
301 reviews
6.6 out of 10
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8.2 out of 10
15 reviews
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Extended Stay America - Dallas - Plano?
Guests have mentioned that the bed mattresses were broken down in some rooms, but others found the rooms clean and comfortable.
Is parking readily available at Extended Stay America - Dallas - Plano?
The hotel offers on-site parking, but some guests have experienced challenges with the availability of parking spaces.
What can I expect from the food quality at Extended Stay America - Dallas - Plano?
While some guests found the complimentary breakfast and location convenient, others were disappointed by the lack of breakfast options and misleading information about the breakfast service.
How clean are the rooms at Extended Stay America - Dallas - Plano?
Guests have reported mixed experiences with cleanliness, with some finding the rooms spacious and clean, while others encountered issues such as a dirty room, smoke odor, and pests.
What is the customer service like at Extended Stay America - Dallas - Plano?
Guests have praised the friendly and accommodating staff, but some have also expressed dissatisfaction with the disengaged and incompetent service, as well as challenges in communication and billing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Several guests recommended choosing a room on a higher floor to avoid noise disturbances and to enjoy better views.
Consider Bringing Your Own Toiletries
Some guests mentioned that the provided toiletries were not up to standard, so bringing your own might be a good idea.
Check Room Cleanliness Upon Arrival
A few guests reported issues with room cleanliness upon arrival, so it's advisable to check the room thoroughly before settling in.
Verify Non-Smoking Room Status
If you've booked a non-smoking room, it's recommended to verify its status upon arrival to avoid any inconvenience or additional charges.
Be Mindful of Noise Levels
A couple of guests experienced noise disturbances, so being mindful of noise levels and choosing a quieter room might enhance the stay.
Confirm Breakfast Availability
Some guests were disappointed with the breakfast offerings, so it's advisable to confirm the availability and variety of breakfast options before expecting a full meal.
Double-Check Reservation Details
A few guests encountered issues with their reservations, such as unexpected price changes and room discrepancies, so it's wise to double-check reservation details upon arrival.
Inquire About Pet Policies
If traveling with pets, it's recommended to inquire about the pet policies and any associated charges beforehand to avoid surprises at check-in.
Utilize the Kitchenette
Guests appreciated the kitchenette facilities, so making use of them for meal preparation or storing snacks could enhance the stay.
Consider Bringing Your Own Entertainment
As some guests mentioned issues with the provided entertainment options, bringing your own entertainment devices or content might be beneficial.
Location
2900 North Dallas Parkway, Plano, TX 75093
What's nearby
- Arbor Hills Trails1.2 mi
- St. Andrew United Methodist Church1.7 mi
- Angelika Film Center2.5 mi
- The Shops at Legacy2.6 mi
- Children's Medical Center Plano3.1 mi
- Cockroach Hall of Fame5.6 mi
- Heritage Farmstead Museum5.9 mi
- Collin Creek Mall6.9 mi
- The Main Event7.5 mi
- Interurban Railway Museum7.5 mi
- ArtCentre of Plano7.7 mi
- Plano Convention Center8.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Dallas - Plano
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $80 |
Average price (weekend night) | $82 |
When to book a room at Extended Stay America Suites - Dallas - Plano
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Dallas - Plano
FAQs when booking at Extended Stay America Suites - Dallas - Plano
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Value for money | 7.1 |
|---|---|
Distance to city center | 7.7 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 13.5 mi |