Hotel MX Portal Maya

The hotel offers a spacious room, a balcony, and a daily cleaning service. Additionally, it provides beach access, a fitness center, and a terrace/patio for guests to enjoy.

Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.

The hotel features a restaurant and bar/lounge, providing guests with dining options. However, some guests have mentioned that they wished there was free water available on every floor, not just in the lobby.

The hotel provides a daily cleaning service, but some guests have expressed concerns about the cleanliness of the rooms, including issues with water flow in the shower, outdated rooms, and the presence of mosquitoes in the reception area.

The high season at the hotel is in April, offering an excellent time to enjoy the location and spacious rooms. However, it's important to note that the hotel is located in a very central area, which may lead to some noise and activity.

Several guests appreciated the spacious rooms and balconies, providing a nice place to relax and enjoy the view.

The hotel's low season in September may offer more affordable rates and fewer crowds, making it a good time to visit.

The hotel's proximity to attractions like Parque 28 de julio, Mamita's Beach Club, and Calle Quinta Avenida makes it convenient for guests to explore the area.

Some guests mentioned that the room amenities, such as the TV and shower water pressure, were not up to standard, so it's advisable to check these upon arrival.

The hotel offers airport shuttle service, which can be convenient for guests arriving by air. It's recommended to inquire about this service in advance.

Several guests noted that the hotel can be noisy, so light sleepers may want to consider this when booking.

Some guests mentioned that the pool did not meet their expectations based on the pictures, so it's advisable to have realistic expectations about the pool area.

Guests suggested that the hotel may offer discounts, so it's worth inquiring about any available promotions or special offers.

Some guests mentioned issues with security, such as the door being left open and security personnel sleeping, so it's important to be mindful of personal safety.

If access to a beach club is important, it's advisable to confirm with the hotel whether this amenity is available, as some guests were disappointed in this regard.