Barcelo Maya Riviera

Guests have mentioned that the hotel offers a buffet with a wide variety of food, including fresh fish and tacos. However, some guests have noted limited food options and suggested improvements in the offerings at the French and Italian restaurants.

Guests have praised the staff for being friendly, helpful, and attentive. However, a few guests have expressed concerns about the staff's preference for attending to certain guests over others.

The hotel offers a range of amenities, including large clean pools, excellent bar service, and access to four international restaurants. However, some guests have mentioned that access to the spa is paid and expensive, and the beach may not have crystal clear waters.

Guests have described the rooms as spacious, comfortable, and well-kept, with beautiful views and the added feature of a jacuzzi on the balcony in every room. However, a few guests have noted issues with the smell in the rooms and the cold temperature of the swim-up pool attached to the hotel rooms.

The hotel offers live performances daily and a variety of activities, including access to other Barcelo restaurants and facilities. However, some guests have suggested the need for more fun and entertainment options during the evenings.

To avoid disappointment, make reservations for the hotel's specialty restaurants ahead of time, as they tend to get fully booked.

Take advantage of the hotel's affiliation with adjacent properties to access additional restaurants and facilities, providing more dining and entertainment options.

If you prefer a quieter environment, opt for the adults-only section of the hotel, which offers a more peaceful atmosphere away from the hustle and bustle.

If you enjoy evening entertainment, note that some guests found the night shows to start late, so consider planning activities accordingly.

Take advantage of the hotel's proximity to attractions such as Xcaret Park and Playacar Golf Club for off-site activities and exploration.

While the buffet received praise for its variety, some guests found the food at specialty restaurants to be mediocre, so it's advisable to manage expectations.

The hotel's guest services can assist with booking restaurant reservations and arranging daily activities, as well as organizing excursions outside the hotel.

Keep in mind that the beach may have seaweed build-up, and the shallow water and presence of rocks may not be ideal for extensive swimming.

If you prefer shaded areas by the beach, consider bringing your own beach umbrella or other sun protection, as some guests noted a lack of options for shade.

Some guests mentioned feeling that English-speaking guests received more favorable treatment, so it may be helpful to communicate any concerns directly with the staff.