Pros (+) Staff was always cleaning
Cons (-) Had a couple housekeeping issues, only have two choices for beer
5 stars
Barceló Maya Tropical
Ctra. Federal Chetumal-Puerto Juarez KM 266.3, 77750 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 875 1500Photos of Barceló Maya Tropical
Overview
The Barceló Maya Tropical 5-star hotel is located on one of the world’s most impressive beaches with crystal clear turquoise water. The luxury resort offers an extraordinary, all-inclusive experience for all types of travelers, but mostly families.
The on-site features are plentiful, and guests rarely want to leave the property. However, if guests do want to leave, Maya Mall is nearby with plenty of shops, restaurants, and more. For relaxation and cooling off, the hotel offers seven swimming pools that include everything from shallow areas to semi-Olympic and adult-only. It also hosts the Barcy Water Park for kids for free and the Pirates Island Water Park for additional fees.
There are a range of sports facilities at the hotel such as a fitness center, professional soccer field, basketball courts, two tennis courts with free equipment, a new 18-hole mini-golf course, volleyball, darts, pool tables, and giant chess. There are also several non-motorized water sports activities.
The Barcelo Maya Tropical offers great evening entertainment with night clubs for both adults and teens. The entry is free and there are free house drinks included until 2 a.m. The teens night club serves non-alcoholic beverages and wrist bands are required for entry. For kids and families, the theaters offer nightly shows with professional dancers and live music.
The Barcelo Maya Tropical hotel offers spacious rooms and suites, ideal for enjoying a relaxing vacation. Perfect settings include two double beds or one king size bed, sofa beds, terrace or balconies, air conditioning, a free minibar, and satellite TV. Rooms come in the forms of Superior Rooms, Junior Suite Ocean, Family Rooms, and Suite Ocean Front. There is literally something for every traveler and age.
Latest deals for Barceló Maya Tropical
Amenities at Barceló Maya Tropical
- Private beach
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Snorkeling
- Bingo
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Table tennis
- Water park
- Pool table
- Windsurfing
- Basketball court
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Steam room
- Spa and wellness center
- Massage
- Sauna
- Water slide
Bathroom
- Hairdryer
- Open-air bath
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
- Safe
Reviews of Barceló Maya Tropical
8.6
Very good
308 verified ratings
Wonderful
162
Very good
53
Good
28
Okay
19
Fair
13
Mediocre
19
Poor
14
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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8.6 out of 10
96 reviews
9 out of 10
3 reviews
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1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's evening entertainment?
The hotel offers great evening entertainment with night clubs for both adults and teens. The entry is free and there are free house drinks included until 2 a.m. The teens night club serves non-alcoholic beverages and wrist bands are required for entry. For kids and families, the theaters offer nightly shows with professional dancers and live music.
What are the common concerns about the hotel's food quality?
Some guests have expressed concerns about the food quality, mentioning that it could have been better, lacked variety, and flavor. They also noted that the food was mass-produced and dried out in some cases.
How are the hotel's beds described by guests?
While some guests found the beds very comfortable, others mentioned that the rooms (Tropical) were very tired and had to ask for a number of repairs during their stay. They also noted that the walls, towels, and linen were very tired.
What are the practical details about parking at the hotel?
The hotel offers free parking for guests, providing convenient access for those traveling by car.
What are the main concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the cleanliness, noting that detailed cleaning could be improved, and some areas were not as clean as expected. They also mentioned that the rooms were not as clean as they should be for the price paid.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or gardens comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to Maya Mall, which offers a variety of shops, restaurants, and entertainment options. It's a convenient option for a change of scenery.
Consider Premium Room Upgrade
Some guests reported being upgraded to premium rooms upon booking, which provided extra comfort and better service. It might be worth inquiring about this option during the booking process.
Plan for Evening Entertainment
Guests appreciated the nightly shows with professional dancers and live music. Make sure to catch these performances for a delightful evening experience.
Be Mindful of Check-in Times
A few guests experienced long wait times during check-in. Arriving with this in mind and allowing for potential delays can help manage expectations.
Pack Appropriate Attire
If planning to dine at the resort's restaurants, be aware that some may have dress codes. It's advisable to pack appropriate clothing to ensure seamless dining experiences.
Check Wi-Fi Stability
Some guests reported unstable Wi-Fi in certain areas of the hotel. If reliable internet access is essential, it's advisable to inquire about this and choose accommodations accordingly.
Take Advantage of Sports Facilities
The hotel offers a wide range of sports facilities, including a fitness center, soccer field, tennis courts, mini-golf, and more. Sports enthusiasts can make the most of these amenities during their stay.
Consider Room Cleaning Schedule
Guests noted that rooms were not always cleaned unless specifically requested. It's advisable to communicate preferences regarding room cleaning with the hotel staff to ensure a comfortable stay.
Be Prepared for Walking
The hotel is expansive, and some guests found it necessary to walk long distances, especially to access certain amenities. Comfortable walking shoes are recommended for exploring the property.
Location
Ctra. Federal Chetumal-Puerto Juarez KM 266.3, 77750 Playa del Carmen, Quintana Roo
What's nearby
- Terminal marítima Punta Venado9.2 mi
- Xcaret Spa10 mi
- Xcaret Archaeological Site10 mi
- Xcaret Park10.1 mi
- Underwater Technical World12.6 mi
- Playacar Golf Club13 mi
- The Reef Marina13.2 mi
- Aviario Xaman Ha13.7 mi
- Terminal Marítima de Playa del Carmen14.1 mi
- Albertos SCUBA14.2 mi
- Parque 28 de julio14.4 mi
- La Fe14.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Barceló Maya Tropical
Low season | October |
|---|---|
High season | April |
Average price (weeknight) | $368 |
Average price (weekend night) | $259 |
When to book a room at Barceló Maya Tropical
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Barceló Maya Tropical
FAQs when booking at Barceló Maya Tropical
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 14.1 mi |
Nearest Airport | Cozumel |
Distance to airport | 20.2 mi |