Overview

Hotel Pelicano Inn

8 Norte entre 5a. Ave. y Zona Fed Maritima, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0997

$86+

Overall guest ratings

7.3/10 Good
Based on 1,041 reviews

Review highlights

  • 9.4
  • 8.0
  • 4.6
  • 4.5

Good to know

  • Beach nearby

Nearby

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    About

    At Hotel Pelicano Inn, you'll be within a 15-minute drive of El Camaleon Golf Club. Guests can grab a bite to eat at the restaurant, or indulge in beachside massages, body wraps, or facials. A beach bar and a bar/lounge are other highlights, and rooms offer balconies and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Spa
    • Internet
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Express check out
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 1,041 reviews
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Beach is lovely."
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
      5.4 "Only 54% found the restaurant service to be good."
      5.0 "50% thought the management was tolerable."
    • 4.6 "Breakfast is below average."
    • 4.5 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
    • 4.1 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      4.4 "56% thought the tv was sub-standard."
      0.9 "91% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      3.6 "64% had problems with the shower."
      1.7 "83% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
      3.3 "67% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.5 "85% criticized the plain hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 666 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Beach is lovely."
    • 6.7 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      4.5 "55% thought the tv was sub-standard."
      3.7 "63% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
      1.5 "85% found problems with the furniture."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 270 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
    • 8.2 "Beach is lovely."
    • 6.8 "Service is ok."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.5 "55% thought the tv was sub-standard."
      2.7 "73% didn't like the uncomfortable beds."
      3.5 "65% had problems with the shower."
      0.3 "For 97%, the rooms looked old."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 104 reviews
    • 9.2 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
    • 8.0 "Beach is lovely."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 4.6 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      4.4 "56% thought the tv was sub-standard."
    • 2.5 "Horrible vibe."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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