Good to know
|Distance to city center||0.4 mi|
|"Extremely comfortable bed and pillows."||(in 7 reviews)|
|"Amazing staff, cheerful and attentive!"||(in 48 reviews)|
|"Brilliant staff all over the hotel."||(in 22 reviews)|
|"Loud music at times but over all god"||(in 4 reviews)|
Time of year
Show reviews that mention
|amazing staff||in 92 reviews|
|bars restaurants doorstep||in 9 reviews|
|best location||in 64 reviews|
|brand new||in 6 reviews|
|breakfast that was included||in 34 reviews|
|closed pool||in 32 reviews|
|comfortable bed||in 13 reviews|
|del carmen||in 32 reviews|
|extra charge||in 5 reviews|
|great hotel||in 45 reviews|
|infinity pool on the rooftop||in 3 reviews|
|loud music||in 15 reviews|
|milk and orange juice||in 9 reviews|
|pool on the rooftop terrace||in 3 reviews|
|right on the beach||in 31 reviews|
|roof top pool||in 54 reviews|
|tv channels||in 17 reviews|
|unique design||in 15 reviews|
|yael||in 3 reviews|
Location Modern and big rooms
Don't take this hotel when you want to enjoy the pool (unless you are into loud music and party). Whole day extremly loud music and party, no other pool available. Also the breakfast is the worst i have ever seen, not worth for a 4 star hotel Beach is also not nice due to alges but this isnt the fault of the hotel
The stafff made a huge difference. Lovely Elizabeth and Cati took such great care of us. Just a great place.
The beach could have used better maintenance of seaweed
There’s really nothing you can’t like about the hotel, literally everything was presented beautifully.
The only thing we didn’t like was at no control of the hotel, the seasonal algae that has stayed at their shores for over a year is horrible. We have no one to blame but humans for their contamination and how filthy we are as people. The time is over, we have to change our ways, now.
Great hotel, unique design, large room, good partial ocean view, nice swimming pool with panoramic view, best location you can get. Jorge from the reception provide excellent support when needed.
1. The standard American breakfast was limited since we had 7 nights, only a predefined selection. We upgrade it once only by changing the omlete topping and they charge us more than the entire fare for the breakfast per person. Not exactly what you expect from a 5* hotel. 2. The property provide services for fitness and gym, but they are not in the building, few blocks away which are not so convenient. 3. The seaweed present all over the coast, from Cancun southbound towards Tulum, only few places with good area for beaching.
Location, but not a good beach
Offering an outdoor pool and views of the sea, this adult-only boutique-style The Carmen Hotel has a beachfront location in Playa del Carmen. The hotel has a rooftop with infinity pool, private beach area, and suites with free high-speed WiFi.A flat-screen cable TV, rain-style shower, and in-room seating area with a desk are provided in every suite. Extras include bathrobes, and coffee machine. Some suites have views of the pool or city.The property has 5 levels with ocean views and a 24-hour front desk. Accessible rooms are offered upon request based on availability.Water sports facilities and car hire are available offsite. The famous 5th Avenue is 50 m from The Carmen Hotel, while Playa del Carmen Maritime Terminal is 601 m from the property. The nearest airport is Cancun International Airport, 34 mi from the property.This is our guests' favorite part of Playa del Carmen, according to independent reviews.This property also has one of the top-rated locations in Playa del Carmen! Guests are happier about it compared to other properties in the area.
based on 718 reviews
Things to Know
- Stylish hotel
- Modern Hotel
- Beautiful architecture
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about The Carmen Hotel - Adults Only
Most Popular Landmarks
- Playa principal de Playa del Carmen 119 yd
- Calle Quinta Avenida 301 yd
- Parque 28 de julio 428 yd
- Yucatek Divers 0.3 mi
- Muelle Navega 0.4 mi
- Mamita's Beach Club 0.6 mi
|Playa Del Carmen||0.7 mi|
|San Miguel de Cozumel||11.8 mi|