Isabella

Guests appreciate the charming atmosphere, good breakfast, and the hotel's excellent location near the beach and restaurants.

Some guests have mentioned issues with the cleanliness and maintenance of the property, including non-operational kitchen, water pressure problems, and lack of hot water in some rooms.

The hotel provides a pool, comfortable beds, and a beachfront location, offering a rustic and minimalistic environment right on the beach.

While the hotel has a restaurant and bar, some guests have noted that these facilities were non-operational during their stay.

The hotel is ideal for visitors looking for a quiet stay close to downtown Playa del Carmen, with easy access to the beach and boardwalk, especially during the low season in November.

Some guests mentioned the lack of televisions and mini-fridges in the rooms. If these are essential to your stay, it's advisable to check with the hotel beforehand.

Several guests reported various maintenance issues such as electrical problems, rusty fixtures, and gaps around doors. It's recommended to inquire about the current status of these issues before booking.

A few guests experienced issues with the Wi-Fi, particularly in Room 104. If reliable internet access is important to you, it's advisable to confirm the status of the Wi-Fi with the hotel.

While the location and staff were praised, some guests noted that the pool and bar were not well-maintained. It's best to have realistic expectations about the available facilities.

Some guests encountered issues with hot water in their rooms. If this is a priority for you, it's recommended to confirm the availability and reliability of hot water with the hotel.

Although the closest beach may not be suitable for sunbathing or swimming, there are good beaches within walking distance. It's worth exploring the nearby beach options for a better experience.

The hotel does not have an operating kitchen, and some guests mentioned the absence of food and drink onsite. Consider planning for dining options in advance to ensure a satisfying culinary experience.

Guests described the hotel as having a rustic, minimalistic environment. If you appreciate this type of setting and are prepared for a basic experience, it may align with your preferences.

Some guests highlighted the presence of seaweed on the beach, which affected access to the water. It's advisable to inquire about the current seaweed situation if beach activities are a priority.

English may not be widely spoken, and some guests noted challenges with communication. It's helpful to be prepared for potential language barriers during your stay.