Cons (-) Breakfast included is only continental breakfast. It should include full breakfast. Valet parking takes too much time to bring the car.
4 stars
Thompson Playa Del Carmen Main House
Calle 12 Entre 5ta Ave. y 10, Centro, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 4800Photos of Thompson Playa Del Carmen Main House
Overview
Thompson Playa del Carmen - Adults Only is set amongst Playa del Carmen's well-known restaurants and eateries, just a brief stroll from Terminal Foranea de Autobuses Station. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool.
A variety of premium services are available for guests of Thompson Playa del Carmen - Adults Only, such as a car rental desk, a concierge and babysitting/child services. In fine weather, an outdoor terrace offers an ideal spot to relax. It also has useful options for business meetings and events.
The hotel's room is furnished with a hair dryer and a mini bar.
The hotel is found in the City's premier shopping area. Xcaret Archaeological Site and Xcaret Eco Theme Park are about a 20-minute drive away.
Latest deals for Thompson Playa Del Carmen Main House
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Thompson Playa Del Carmen Main House
- Snorkeling
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
General
- Interconnected room(s) available
- Landmark view
- Pool view
- Privacy curtain
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Infinity pool
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Rooftop pool
- Pool bar
Things to do
- Fishing
- Board games/puzzles
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Cooking classes
- Night club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Thompson Playa Del Carmen Main House
7.9
Good
686 verified ratings
Wonderful
385
Very good
110
Good
77
Okay
35
Fair
32
Mediocre
14
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the spacious rooms and beautiful pool. However, many expressed dissatisfaction with the service quality, particularly regarding the breakfast options and staff communication. Some guests also faced issues with room availability and noise from nearby bars.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
253 reviews
3.4 out of 10
2 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout amenities of Thompson Playa del Carmen?
Thompson Playa del Carmen offers a rooftop pool, a modern design, and a fantastic location in the heart of the city center.
How is the noise level at Thompson Playa del Carmen?
Some guests have mentioned that the hotel can be noisy due to its central location and nearby clubs. However, the hotel provides earplugs for light sleepers.
What can guests expect from the hotel's rooftop pool?
The rooftop pool at Thompson Playa del Carmen offers amazing views and a beautiful setting. However, some guests have noted that the music at the pool can be loud at times.
Are there any concerns about the hotel's breakfast offerings?
Some guests have mentioned that the breakfast at Thompson Playa del Carmen is basic. However, the hotel's location near various dining options provides alternatives for breakfast.
How is the cleanliness and comfort of the rooms at Thompson Playa del Carmen?
The rooms at Thompson Playa del Carmen are described as spacious, clean, and comfortable, with modern design and well-designed bathrooms. However, some guests have mentioned issues with noise and humidity in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Several guests mentioned that the hotel's central location on 5th Avenue can result in noise from nearby clubs and street activities, especially for rooms closer to the main street. Consider requesting a room away from the street for a quieter stay.
Take Advantage of the Rooftop Pool
Guests highly praised the rooftop pool for its stunning views and ambiance. Enjoy the beautiful pool and seating areas, but be aware that the music at the pool can be loud during the day and night.
Consider Room Selection for Noise Control
Some guests reported noise disturbances from nearby clubs and street activities. To mitigate this, consider requesting a room on a higher floor or one that is farther from the street for a more peaceful stay.
Appreciate the Central Location
The hotel's location in the heart of Playa del Carmen offers easy access to restaurants, shopping, and the beach. Embrace the accessibility to various attractions and the vibrant atmosphere of the area.
Be Mindful of Noise Levels
While the hotel's central location provides accessibility, it also means potential noise from the surrounding area. Light sleepers may want to take note of this and consider using the earplugs provided by the hotel.
Utilize the Valet Parking Service
Due to limited parking and the hotel's location in a bustling area, take advantage of the valet parking service offered by the hotel for convenience and peace of mind.
Enjoy the Spacious and Modern Rooms
Guests appreciated the spacious and well-designed rooms, along with comfortable beds. Embrace the modern design and comfort of the accommodations during your stay.
Engage with Helpful Staff
Several guests highlighted the helpfulness of specific staff members. If you encounter any challenges or need assistance, don't hesitate to engage with the friendly and accommodating hotel staff.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the beach, shopping centers, and restaurants makes it convenient for guests to explore and enjoy the vibrant surroundings of Playa del Carmen.
Consider the Noise Level at the Rooftop Pool
While the rooftop pool offers a great experience, some guests found the music to be loud. If you prefer a quieter atmosphere, it's advisable to be prepared for the possibility of lively music at the pool area.
Location
Calle 12 Entre 5ta Ave. y 10, Centro, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Parque 28 de julio369 yd
- La Fe0.3 mi
- Albertos SCUBA0.4 mi
- Beyond Diving0.4 mi
- Mexico Blue Dream0.4 mi
- Mamita's Beach Club0.5 mi
- Terminal Marítima de Playa del Carmen0.5 mi
- O2 Mexico0.6 mi
- Aviario Xaman Ha0.9 mi
- Guadalupe Church1.4 mi
- The Reef Marina1.4 mi
- 5th Avenue1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Thompson Playa Del Carmen Main House
Low season | April |
|---|---|
High season | October |
Average price (weeknight) | $204 |
Average price (weekend night) | $236 |
When to book a room at Thompson Playa Del Carmen Main House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Thompson Playa Del Carmen Main House
FAQs when booking at Thompson Playa Del Carmen Main House
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See most recommended stays in Playa del CarmenGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |
Everything you need to know for your stay in Playa del Carmen
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