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Passenger van |
Commercial |
3 locations in Pleasant Hill
Filters
Reviews
10.0 Wonderful
Dec 2023
8.0 Very good
Jun 2020
Pros:
The staff was helpful and accommodating. The car was comfortable and efficient.Cons:
Condition on the car upon pickup could have use a let more detailed cleaning. Dusty in areas, crumbs from prior use and even a few used napkins left in side doors.6.8 Okay
Jun 2020
Cons:
Price for vehicle9.6 Wonderful
Jun 2020
Pros:
The overall process was excellent. Staff, Company and company to customer was excellent.Cons:
Not sure what features were available in Jeep model. - We were 7000+ feet on climb which our SUV handled well. When it came to steep decline (coming down the mountain), the button to turn on decline going 5 mph feature was disabled. My concern on steep decline from 7000+ feet was a concern if I would burn the braking system. Not sure if this is a feature that needs to be purchased, but at the same time there was a risk. Overall: Great SUV and would recommend to others.10.0 Wonderful
Jun 2019
Pros:
Everything went very smoothly both when we picked up our car and dropped it back3.2 Poor
Apr 2017
Pros:
We rented the van to fit 13 people during the stay in San Francisco and we did fit.Cons:
The van was dirty and had a cigarette smell. We had a hard time seating on dirty seats.3 locations in Pleasant Hill
Filters
Reviews
5.2 Fair
May 2019
Pros:
The car was nice and had no issuesCons:
Pick up took an hour. Staff member was kind but very slow and easily distracted and then we had to wait for car to be fully cleaned. After renting I called to try to adjust reservation and was told it couldn’t be adjusted at all so I had to change plans even though hertz states it can be changed.2.0 Poor
Oct 2017
Pros:
NothingCons:
Got to the lot at 7.30 for pickup and the did not have a car available. The sent to ubet across town to anothef hertz lot for my car. 2 hr later. Never again with hertz. No appology7.6 Good
Sep 2016
Pros:
PriceCons:
Wait time could improve and my pickup was late.2 locations in Pleasant Hill
Filters
Reviews
10.0 Wonderful
Oct 2022
7.6 Good
Nov 2020
Pros:
Staff was nice and easy to work with.Cons:
Found trash throughout the car. Not small crumbs, but center counsel was full of junk and found straws between seats. The vehicle was not a full tank, which is annoying when picking up a car.9.6 Wonderful
Oct 2017
Pros:
Nice check in Clerk though very busy. I got a great price and was lucky to get an upgrade to a brand new Volkswagen. Amazing price from Amazon and Avis. The clerk says Avis has their own insurance for $11 which would be easier if you had a problem because they will say they take care of instead of going through a third-party8.4 Very good
Aug 2017
Pros:
The car was nice and clean, drove well.Cons:
The fee for 25 years old or under rental but I understand it.2.0 Poor
Dec 2015
Pros:
I had the available to have a car but that is it.Cons:
The care rented was a Truck that was burning oil it smelled horrible the tires were old. As we did the drop off we had to go up stairs because we rented the car from Concord with a drop off at SFO airport paperwork was not done correctly for that and I paid way too much money for this car I am extremely disappointed. Plus I took the $30 insurance coverage. I actually drove to San Fran parked the car at my son's and took uber around because the smell was bad. I am a travel agent from OKT --33644332 I would appreciate some type of compinsation in this matter .Plus the fact that your counter help seem some what displaced in providing information. Thank you kindly.2 locations in Pleasant Hill
Filters
Reviews
10.0 Wonderful
Mar 2024
2.0 Poor
May 2022
10.0 Wonderful
Apr 2020
Cons:
Nothing the lady was very sweet.9.2 Wonderful
Mar 2018
Pros:
ease of pickup at this location. i had cancelled my first pickup location bc the Somerville road antioch location isb by far the slowest and worst Location i have ever visited.Cons:
see above.Pick-up location | Pleasant Hill |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |