Cons (-) The outlets were old , no usb outlets... Lack of drawer space ! Just felt like an older hotel unlike most 4 Points....
3 stars
Four Points by Sheraton Pleasanton
Photos of Four Points by Sheraton Pleasanton
Overview
Located a short stroll from Dublin / Pleasanton BART Station, Four Points by Sheraton - Pleasanton offers guests an ideal base when visiting Pleasanton. It offers free Wi-Fi, an outdoor pool and a bowling alley.
A 24-hour reception, an express check-in and check-out feature and a concierge are just some of the convenient services at the hotel. Additionally, the multilingual staff are available to offer assistance.
Every room at Four Points by Sheraton - Pleasanton features a private bathroom and all the essentials for a comfortable stay. They are also equipped with a hair dryer, cable/satellite channels and ironing facilities.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay nearby for a meal. In the evening, guests are welcome to relax in the comfortable lounge bar.
Four Points by Sheraton - Pleasanton is less than a 40-minute drive from San Francisco International Airport. Guests can also enjoy an easy stroll to Dublin and San Jose.
Latest deals for Four Points by Sheraton Pleasanton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Points by Sheraton Pleasanton
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Private entrance
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Horse riding
- Mini-golf
- Bowling
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Family rooms
- Seating area
- Garden view
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Parking
Family friendly
- Cribs available
Reviews of Four Points by Sheraton Pleasanton
7.4
Good
941 verified ratings
Wonderful
390
Very good
149
Good
115
Okay
59
Fair
77
Mediocre
48
Poor
103
Summary of reviews
Guests say
Guests generally appreciated the comfortable beds and the hotel's location. However, many expressed dissatisfaction with cleanliness, reporting unclean bathrooms and rooms. The service was also noted as lacking, with some guests experiencing poor attitudes from staff and issues with room assignments. Overall, while the hotel has potential, significant improvements are needed in service and cleanliness.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
512 reviews
7.1 out of 10
249 reviews
8.8 out of 10
12 reviews
7.6 out of 10
2 reviews
All reviews
Pros (+) Very clean and well run. Pleasant staff. Easy to access from freway. Nice area.
Cons (-) Too expensive-that far out of the city should decrease the price. Too modern-Sheraton tries too hard to be edgy and modern which means it loses a bit in hominess. Bed was comfortable but room overall felt a little stiff and unwelcoming. Also didn't like that hotel is disconnected buildings. It meant a long walk outside to my room even once I was in the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Four Points by Sheraton Pleasanton?
Guests have consistently praised the exceptionally comfortable beds at Four Points by Sheraton Pleasanton, ensuring a restful night's sleep during your stay.
Is parking readily available at Four Points by Sheraton Pleasanton?
Parking is available at the hotel, providing convenience for guests who arrive by car and ensuring a hassle-free experience during their visit.
How is the food quality at Four Points by Sheraton Pleasanton?
Guests can enjoy a unique dining experience at the on-site restaurant, with many reviewers highlighting the great location and very clean, friendly staff.
What is the cleanliness like at Four Points by Sheraton Pleasanton?
Guests have consistently praised the very clean rooms and the lush garden area at Four Points by Sheraton Pleasanton, ensuring a pleasant and hygienic environment during their stay.
When is the best time to visit Four Points by Sheraton Pleasanton?
The high season at Four Points by Sheraton Pleasanton is in July, offering an ideal time to experience the hotel's unique offerings and the nearby attractions in Pleasanton.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Garden View
Guests enjoyed the serene garden view and patio, so consider requesting a room with this view for a peaceful and pleasant stay.
Check Room Amenities
Some guests experienced issues with room amenities such as broken showers and non-functional phones, so it's advisable to check the functionality of these amenities upon arrival.
Inquire About Construction
Guests mentioned construction noise and inconvenience, so it's recommended to inquire about any ongoing construction and request a room away from the construction area if possible.
Verify Room Cleanliness
Some guests reported cleanliness issues, so it's advisable to thoroughly inspect the room upon check-in and promptly report any concerns to the staff.
Confirm Dining Options
As the on-site restaurant was closed for remodeling during some guests' stays, it's recommended to confirm the availability of dining options during the booking process.
Consider Noise Levels
Some guests experienced noise disturbances, so it's advisable to request a quiet room location to ensure a peaceful stay.
Address Parking Concerns
While the hotel charges for overnight parking, guests were able to negotiate this fee with the front desk, so it's worth inquiring about parking charges and potential waivers.
Explore Nearby Attractions
The hotel's proximity to the BART station provides easy access to San Francisco, making it convenient for guests interested in exploring the city.
Inquire About Housekeeping
Some guests were disappointed by the lack of daily housekeeping, so it's advisable to inquire about the housekeeping policy and frequency during the booking process.
Seek Assistance for Room Issues
In the event of room-related problems, guests were able to secure refunds and new accommodations by speaking with the manager, so don't hesitate to escalate concerns to the hotel management for resolution.
Location
5115 Hopyard Road, Pleasanton, CA 94588
What's nearby
- Stoneridge Shopping Center1.2 mi
- Zen Wellness1.8 mi
- Alviso Adobe Community Park2.6 mi
- Pleasanton Fairways Golf Course2.6 mi
- Alameda County Fairgrounds2.6 mi
- Museum on Main2.9 mi
- Farmers' Market3 mi
- Dublin Ranch Golf Course3.2 mi
- Shadow Cliffs Regional Recreation Area3.9 mi
- Ridge Regional Park5.8 mi
- Ruby Hill Winery6.2 mi
- Mitchell Katz Winery9.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Pleasanton
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $132 |
Average price (weekend night) | $110 |
When to book a room at Four Points by Sheraton Pleasanton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Pleasanton
FAQs when booking at Four Points by Sheraton Pleasanton
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Oakland |
Distance to airport | 17.3 mi |