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Evening meal was great value and very nice. You really could not knock it. Breakfast was awful. It was a buffet and generally nasty, not what I was expecting after the lovely evening meal! Bathroom smelt of mould too. Apart from that the place was clean and above average..( I wouldnt want to stay more than one night!)
Very good value for money.
Friendly and pleasant staff, clean and modern hotel room with lovely bathroom and excellent restaraunt and bar. Our hotel room was very warm (even though it was cold and wet outside), perhaps the rooms could benefit from air conditioning units.
Well appointed room and good value for money TV did not work very well - poor reception/sound
good location clean and comfortable staff very helpful and food in the restaurant was very good
The staff were great, the breakfast left a little to be desired in that there was not the obvious option of fried eggs, and the tea in the pot was only enough for one cup, and it was only just warm!. See above.
Particularily nice & friendly staff
Decor was brand new and service very friendly.
Good service and value for money Food was excellent
service, very lively atmosfhere in bar and restaurant, quiet in the rooms location, a bit busy on a round square
We chose this hotel as a pet friendly policy is in place. No extra charge for pets either! a real bonus. Friendly staff and a full Welsh breakfast to start the day.
Staff were brilliant nothing was too much trouble, even allowed us to check in early so we could get to the rugby on time! Nothing
comfortable room Room too hot.
a very pleasant stay, staff were very friendly and helpful, would stay again.
wifi good/ check in/check out quick. Relaxing place to unwind after a day on the road Restaurant service very slow but good quality food.
Staff, room and facilities were good. The heating made clanking and dripping noises when it came on.
The food was excellent, and the staff were very friendly. Great service. Poor TV picture in room
just relax and had a walk on the beach
The staff could not have been more friendly or helpful - they were excellent. Having stayed in hotels throughout the world, the staff here were the best! If service is valued above the condition of the hotel, it is recommended. The hotel is shabby, tired and well past its sell by date. The entrance had been damaged by storm or high vehicle contact, the rooms needed complete restoration, the lift is on its last legs - come on, Best Western, provide the staff with the hotel they deserve. If service is valued above the condition of the hotel, it is recommended.
ease of access and cleanliness of room and bathroom there was nothing to dislike, could do with more tea etc. in room
The bed was excellent and I got a great nights sleep. Receptionist was very helpful too. Nothing.
Convenienant location and easy to find. The hotel was very clean and comfortable. The friendly staff made our stay stress free and relaxing
more non smoking rooms
hotel staff were very good & friendly, even doing breakfast for 3.0am in the morning.
very helpful staff not enough non smoking rooms
The hotel is very clean with exceptional staff all very helpful and alert, Great for a overnight stop wouldnt hesitate to ue again. wifi should be free, its pretty expensive compared to many other places I travel too.
room well proportioned and designed pillows too hard Tv too loud at breakfast unable to read paper
The location - excellent access from the motorway and into Swansea
Excellent food, staff and facilities Bed not very comfortable
Quiet, warm & comfortable room with excellent shower/bath. Great outlook. Main feature - open fire, was not lit once during our 3 day stay - disappointing. Evening meal was mediocre.
Afan lodge is a very modern hotel excellently placed for mountainbiking with friendly helpfull staff and acosy atmosphere. Top marks>
Excllent setup, ideal for mtb in the area. Staff were very helpful in all aspects, particularly with guidance on trails in the area. No bad points to speak off.
Staff were great from moment of arrival to departure, nothing was a problem to them
Friendly owner, clean comfortable rooms, suitability for mountain biking, climate control in rooms, quality of furnishings and fittings No wi-fi in rooms as advertised, no thermostatic mixer for shower
Staff verry helpfull with good local knowledge located right on the mb trails the food was lovely Slow internet no shampoo
Mountain Bikers well catered for with secure lock-up.
Service, support for mountain bikers
When I booked online with my debt card I assumed I had payed. But when checking out I was charged, and told that the online booking does not take payment. This has been the first time I have encountered this and it is confussiing when treying to budget.
Limited parking space
lovely friendly welsh staff. Very nice room.Handy for Swansea
The Executive room was very comfortable, the restaurant nicely decorated and clean, breakfast was nice and there was no waiting. there was nothing to dislike,
Very comfortable, clean room of good size. Had a feeling of luxury about it, yet was a standard room. Is ideally istuated in the town centre and very good value. Was a good £10 cheaper than the Express Holiday Inn nearby, and also included continental breakfast. Despite my asking about it, the member of staff on duty at reception seemed reluctant to let me park in the secure underground car park, instead suggesting I parked in the small open car park immediately adjacent. (I was a late arrival at night.) With two other cars already in this very small car park it was difficult to manoeuvre into the only space available.
The room and entire hotel was very good. The restaurant was very well designed. The free continental breakfast looked to be little more than bird seed and water. The charge for a cooked breakfast was ten pounds. Therefore, I did not bother with the continental breakfast, and paid four pounds for a cooked breakfast in the local cafe, two minutes walk away.
Very chic decor Better lighting over desk
Decor of hotel, helpful and friendly staff, room size and facilities, comfort, bathroom, restaurant - very good breakfast, location. Parking not sufficient for guests and it wasn't clear where we could park nearby. If they can't improve guest parking, they just need to give a map of where to find the nearest car park.
The room the price the cleanliness . . Staff pleasant and helpful No wi fi in room
Everything about our stay from start to finish was absolutely superb. We will definitely be returning. Only issue is the parking. However this was quickly resolved by staff moving their own vehicles.
working close by,very handy no
Fantastic value - fairly basic accommodation but clean, large room and great service. Above a pub but the room was very quiet so was perfect. Not somewhere suitable for a luxury stay, but perfect for a clean, spacious room with great service for a bargain price.
The friendly staff were more than helpful during our stay at The Twelve Knights. Many thanks!
Staff was very helpful during the course of stay and I would stay with them again if I need to go back. Just the fact that wi fi did not seem to work
Excellent value for money .Large bathroom with a big bath -could not fault the room.Clean,nice beds and plenty of shower gel and biscults.not like a premier/travel lodge. No views but what could you expect for £25.00 a night
There was nothing about the hotel I liked - it was convenient for where I wanted to be and that is all! The room was cold, one of the beds was so old that it sank in the middle, the views were dreadful (overlooking the rubbish bins) the lamp did not work and noise from the heating and the rest of the hotel was very loud!! Never ever again will i stay there.
2Nd occasion we have stayed here - excellent service and good value
Easy to find, excellent promotion price - generally a good standard of accommodation along with very friendly and helpful staff None
Large room, clean and tidy. Staff friendly and informative Check out time too early
Very helpful staff and room was nice. No bad points apart from you got lost in the bathroom as it far too big!!! But that's not really a bad point.
Ambiance, friendly staff. Excellent breakfast. No Worcester sauce!
Helpful staff voluntarily organised a snack for me due to my late arrival. Large, comfortable bar with friendly service. The car park was full and about 100 yards away from the hotel, but not a major problem.
Completeness of visit... The hotel bar and restuarant were all avialable Would have prefered wireless internet
Friendly staff, secure parking very good location.
staff and food quality