Wonderful experience! The staff was attentive, rooms were clean, great views of the river. The restaurant had good food and was convenient.
3 stars
Holiday Inn Portland - Columbia Riverfront, an IHG hotel
909 North Hayden Island Drive, Portland, OR 97217, United States
Portland, OR
See location+1 503 283 4466Photos of Holiday Inn Portland - Columbia Riverfront, an IHG hotel
Overview
Whether on a business or recreational visit to Portland, Oregon, the Red Lion Hotel on the River Jantzen Beach is a good choice. Less than ten miles from the Portland International Airport, it is a waterfront property that sits directly on the beach. Yet, it is minutes from the Portland Metropolitan Exposition Center, Portland Union Station, Jantzen Beach Center Shopping Center, several major colleges and universities, Swan Island, the Fremont Bridge, Oregon Museum of Science and Industry, the Oregon Zoo, and so much more. Naturally, the Columbia River is just steps from the hotel, too.
While the city might beckon, the hotel also offers a rather appealing range of amenities, services, and activities. A pet-friendly spot, it has direct beachfront access, complimentary breakfast, shuttle services, gardens and outdoor lounging areas, tennis courts, evening entertainment, free parking, a private pool along with a hot tub, a modern fitness center, a concierge desk as well as 24-hour front desk, full business services facilities as well as meeting rooms, a gift shop and more. There is also an espresso lounge for coffee enthusiasts, the Jantzen Beach Bar and Grill, and JB’s Night Club to enjoy.
Rooms range widely from standards to a large fireplace suite, but all will provide guests with free Wi-Fi, eco-friendly toiletries, a mini-fridge, microwave, hot beverage system, an executive desk with comfortable chair, a large TV with entertainment system, premium bedding, climate controls, a balcony or views, room service options, and a large and private bath.
Whether it is for the city’s many attractions or for business, a visit to the Red Lion Hotel on the River Jantzen Beach will only enhance the experience.
Latest deals for Holiday Inn Portland - Columbia Riverfront, an IHG hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Portland - Columbia Riverfront, an IHG hotel
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Storage available
- Beachfront
- River view
- Fireplace
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Things to do
- Gift shop
- Eco tourism
- Casino
- Fishing
- Golf
- Cycling
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Books
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Safe
Family friendly
- Kids meals
Reviews of Holiday Inn Portland - Columbia Riverfront, an IHG hotel
7.9
Good
1920 verified ratings
Wonderful
792
Very good
315
Good
263
Okay
165
Fair
130
Mediocre
95
Poor
160
Summary of reviews
Guests say
Guests appreciated the convenient location and beautiful river views, but many expressed dissatisfaction with cleanliness, noise levels, and service quality. The hotel was noted for being understaffed, with some experiencing rude staff and issues with housekeeping. Overall, while the location and amenities like the hot tub were praised, the cleanliness and service left much to be desired.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
1238 reviews
7.7 out of 10
287 reviews
8.1 out of 10
19 reviews
8.2 out of 10
10 reviews
All reviews
Pros (+) The view and location were great.
Pros (+) The room was beautiful and large with a seating area in addition to the regular desk. Otherwise basic amenity which was perfect. We were on the 4th floor with a balcony that overlooked the pool and the river. The bathrooms look newly remodeled and are amazing. The large shower has a nice bench in it so you can put your toiletries somewhere without balancing them on the little shelf most hotel show...
Cons (-) Housekeeping cleaned our room and did a fast basic job. They took all the towels that were used and replaced the regular towels, but didn't replace the bathmat so we had to use a towel for that. They didn't replace the shampoo or soap that had been used, no big deal with the soap, but we had used the little bottle of shampoo. The attention to detail just wasn't there. The heat bulb in the bathroom...
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Pros (+) I like that it's so close to down town and yet because of the river is very relaxing. It also has a great walk around the island.
Cons (-) Older hotel overall. But they have done a good job working around it with little room updates
Pros (+) Nice rooms
Cons (-) Barking dog in the hall
Pros (+) Room was large and recently remodeled. View from the patio was great.
Cons (-) Would have been convenient to have a late checkout.
Pros (+) Spacious rooms
Cons (-) Front desk understaffed & some staff not adequately trained on procedures & customer service
Pros (+) The staff was very accommodating
Pros (+) Even though I didn't have a room facing the river, I was at the far end of the hotel and had trees which cooled the room down a bit...and I loved being able to open a patio door for the breeze!
Cons (-) I was a little disappointed that the check in person failed to mention that my assigned room was at the opposite end of the check in area...An extremely long walk after retrieving my suitcase out of the car...however there was an elevator entrance just outside my room at the far end of the parking lot that I was able to take advantage of after returning from dinner with a friend...I just wish peop...
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Pros (+) Loved the view and location. Room was spacious and had accomodations for two or more people nicely. The soaps and shampoos were restocked as needed.
Cons (-) The extra blanket in the closet had bugs in it both live and dead. The bathtub had silverfish in it daily. The ac unit made a very loud buzzing noise for the first 30 or so minutes after it was turned on. And the toilet would only fully flush about every third time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms are clean, with comfortable beds and well-stocked bathrooms. However, some guests have noted that the outside of the hotel may look a bit run down, but the inside is beautiful and clean.
Is parking available at the hotel?
Yes, the hotel offers free parking, and guests have mentioned feeling safe leaving their cars there, especially with security patrolling the area.
What are the best features of the hotel's location?
The hotel's location offers a quiet and relaxing atmosphere with beautiful views of the Columbia River. Additionally, it provides easy access to Portland, I-5, and Vancouver, with nearby shopping and restaurants.
How are the hotel staff and customer service?
Guests have praised the staff for being friendly, helpful, and accommodating. However, some guests have mentioned issues with slow elevators and a long walk from check-in to certain rooms.
What can guests expect from the hotel's food and dining options?
The hotel offers a restaurant and bar with delicious food, but some guests have found the food to be overpriced and not up to their expectations. Additionally, guests have the option to order breakfast off the full menu for no additional charge if they pay extra for breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a River View Room
Guests highly recommend booking a room with a river view to enjoy the excellent scenery and peaceful ambiance.
Consider Early Check-in
If arriving early, it's worth requesting early check-in as the hotel has accommodated this for guests in the past.
Be Mindful of Room Selection
Some guests have noted that rooms facing the bridge may experience noise, so consider this when selecting a room.
Take Advantage of On-site Dining
Guests have praised the delicious food at the hotel's restaurant and bar, recommending it for a convenient and enjoyable dining experience.
Utilize Nearby Amenities
The hotel's location offers easy access to shops and amenities on the island, making it convenient for guests to explore the area.
Check for Special Offers
Some guests have mentioned that the hotel offers good prices, so it's worth checking for any special offers or promotions.
Enjoy the Spacious Rooms
Several guests have appreciated the spacious and comfortable rooms, particularly the comfortable beds and well-stocked bathrooms.
Consider Security Measures
While some guests expressed concerns about the parking lot, others noted the presence of security, providing reassurance for those with vehicle safety concerns.
Take Note of Noise Levels
Guests have mentioned that the hotel can be quiet and relaxing, but some have experienced noise from the bridge, so it's worth considering this when booking.
Appreciate the Staff and Service
Many guests have praised the helpful and friendly staff, as well as the excellent service provided during their stay.
Location
909 North Hayden Island Drive, Portland, OR 97217
What's nearby
- St. Johns Bridge4.7 mi
- Forest Park5.5 mi
- Veterans Memorial Coliseum5.6 mi
- Rose Quarter5.6 mi
- Moda Center5.6 mi
- Oregon Convention Center5.9 mi
- Steel Bridge5.9 mi
- North Bank Depot Buildings5.9 mi
- NW Natural6.1 mi
- Portland Saturday Market6.2 mi
- Multnomah County Library6.5 mi
- Weather Machine6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Portland - Columbia Riverfront, an IHG hotel
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $149 |
Average price (weekend night) | $158 |
When to book a room at Holiday Inn Portland - Columbia Riverfront, an IHG hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Holiday Inn Portland - Columbia Riverfront, an IHG hotel
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See most recommended stays in PortlandGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Portland |
Distance to airport | 4.3 mi |
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