Pros (+) Great location. Small boutique feel.
3 stars
The Francis
Photos of The Francis
Overview
Hotel with free parking, a quick walk to Maine Medical Center Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. The Francis offers 15 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Latest deals for The Francis
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Francis
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Storage available
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Express check-out
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Outdoor furniture
Workspace
- Laptop safe
- Desk
Parking and transportation
- Free parking
Laundry
- Drying rack for clothing
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Spa
- Spa
Reviews of The Francis
9.0
Wonderful
255 verified ratings
Wonderful
175
Very good
37
Good
18
Okay
6
Fair
7
Mediocre
7
Poor
5
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the charming atmosphere of the hotel. However, many reviews pointed out significant issues with the location being noisy and cleanliness not meeting expectations. Some rooms were also in need of repairs and updates, affecting overall comfort.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
10 reviews
9.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including daily housekeeping, contactless check-in/check-out, a spa and wellness center, and free parking for your convenience.
How is the quality of the beds at The Francis?
Guests have consistently praised the comfortable beds and fresh, clean linens at The Francis, ensuring a good night's sleep during your stay.
Is parking readily available at The Francis?
The hotel provides free parking, making it convenient for guests to bring their vehicles and explore the nearby attractions without worrying about parking.
What is the food quality like at The Francis?
While the hotel does not offer on-site dining, guests have enjoyed the nearby bakery and cafe, Tandem Bakery, for delicious meals and drinks.
How is the cleanliness and customer service at The Francis?
Guests have consistently praised the hotel's cleanliness, friendly staff, and the historic charm of the building, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported street noise in rooms facing the street, so consider requesting a room away from the street to ensure a quieter stay.
Check Nearby Bakery
Directly across the street, there is a highly recommended bakery, Tandem Bakery, which offers delicious treats. It's a convenient option for a quick bite or a leisurely breakfast.
Consider Parking Challenges
If you have mobility concerns, be aware that the hotel's parking area is on a hilly street, which may pose a challenge for those with mobility issues.
Enjoy the Spa
Guests spoke highly of the spa facilities, so consider indulging in a relaxing spa treatment during your stay.
Explore Nearby Attractions
The hotel is within walking distance of many restaurants, bars, shops, and attractions such as the Portland Museum of Art and the Children's Museum of Maine, making it a convenient base for exploration.
Request Additional Furniture
Some guests found the rooms lacking in furniture, so if you need extra storage space, consider requesting additional furniture for your room.
Be Mindful of Noise
Due to the historic building's structure, noise from the upper floor can be noticeable. If you are sensitive to noise, it may be beneficial to keep this in mind when selecting a room.
Take Advantage of Welcome Drink
Upon arrival, guests were pleasantly surprised with a welcome glass of prosecco, adding a special touch to the check-in experience.
Consider Communication Preferences
The hotel utilizes text messages for communication, including reminders and service inquiries. If you prefer minimal communication, it may be helpful to communicate your preferences upon check-in.
Check for Room Temperature Control
Some guests experienced difficulty in adjusting the room temperature. It's advisable to check the room's temperature control upon arrival to ensure a comfortable stay.
Location
747 Congress Street, Portland, ME 04102
What's nearby
- State Theatre0.3 mi
- Deering Oaks0.4 mi
- Williston-West Church and Parish House0.4 mi
- Portland Museum of Art0.4 mi
- Children's Museum of Maine0.4 mi
- 68 High Street0.5 mi
- Victoria Mansion0.5 mi
- Maine College of Art0.5 mi
- Wadsworth-Longfellow House0.6 mi
- Cumberland County Civic Center0.6 mi
- Oakhurst Dairy0.8 mi
- Portopera0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Francis
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $248 |
Average price (weekend night) | $255 |
When to book a room at The Francis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Portland |
Distance to airport | 2.0 mi |