Portland Car Rentals

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Portland car rental reviews and directory

Alamo
Car rental reviews:
Excellent (9.2, 40 reviews)
Car rental locations in Portland:
1 location
Alamo
Locations in Portland
1001 Westbrook St
+1 888 826 6893
  • 9.2
  • 9.5
  • 9.6
  • 9.2
  • 8.9
Recent reviews
10.0 Excellent
Feb 25 2016
Pros: Really competent, efficient, and kind at the rental desk.
9.2 Excellent
Jul 9 2016
Pros: Front desk at PWM was extremely helpful and nice.
10.0 Excellent
May 31 2017
Excelent
Pros: The entire experience was wonderful from start to finish
10.0 Excellent
Oct 21 2015
Great customer service! Prompt in and out.
Cons: Price was 25% high and all the extra fees which total another 25% are very annoying
10.0 Excellent
Apr 4 2016
Pros: Great cust service.
10.0 Excellent
Apr 19 2016
Pros: Customer service was excellent. Easy to pickup and drop off.
8.4 Excellent
Apr 25 2016
Pros: Car clean which was comfortable and performed well Desk staff was attentive and efficient, explained options to the contract well Good value
Cons: Did not like that the rental site did have the catagory of car I had requested and had been confirmed Although the alternative car drove well, it was unnecessarily larger and traveling the distance I did more expensive.
10.0 Excellent
Apr 27 2016
Fantastic
Pros: The returned my ipad mini that I left in the truck!!! Thank you.
10.0 Excellent
Jun 4 2016
Great service
Pros: The agent "Paul" at PWM recognized me as a regular customer and remembered my preferences. Rented a new Corolla. Excellent car and service.
10.0 Excellent
Jun 19 2016
Great price
Pros: We found a great price for a car rental from Portland, Maine to Manchester, NH. We also LOVED our Elantra - great gas mileage, and the trunk fit all four of our suitcases.
Hertz
Car rental reviews:
Good (6.7, 39 reviews)
Car rental locations in Portland:
2 locations
Hertz
Locations in Portland
1001 Westbrook Street
+1 207 774 6391
202 Warren Ave Ste 300
+1 207 797 7156
  • 6.5
  • 7.4
  • 7.0
  • 6.3
  • 6.5
Recent reviews
10.0 Excellent
Jul 26 2017
Friendly and Helpful
Pros: Alex picked us up and gave us a ride to Hertz to rent the car. He was so friendly and helpful! The car itself was excellent as well.
5.6 Okay
Jun 23 2016
Good but.....
Pros: I liked how close to terminal Hertz is, easy to pick up and drop off. Car was clean.
Cons: The car needed a tune up. Tried to exchange it twice but other locations were very remote and didnt have cars to give to me
9.2 Excellent
Aug 6 2016
Excellent customer service
Pros: Seth was very helpful and pleasant to work with. I will definitely rent here again on my frequent visits to Maine.
2.0 Mediocre
Aug 23 2016
Pick up location was closed after pick up time
Cons: They never should have allowed the reservation to be made. I requested a 6pm pick-up time and the location closes at 6pm! I had to get a car at another location and go through the hassel of getting a refund on the first car. Not fun!
6.4 Good
Aug 29 2016
I was charged extra above quote on my confirmation
Pros: Car was fine. No problems.
Cons: I was charged above the quoted price that was on my confirmation. The rep told me that this was airport taxes. Apparently, the booking was made for an off-site location rather than the airport, even though I was flying into the airport. I would not get a rental from this site again because of that. They should honor the quoted price.
7.2 Good
May 6 2017
Good value for the $
Pros: Ease of pick up and delivery. Friendly service at the counter
Cons: Hyundai Elantra was one of the most uncomfortable seats I have ever been in.
4.4 Okay
May 15 2017
Pros: Car was clean and what we expected
Cons: I reserved the car online with my credit card, but had planned on my spouse driving. Was told when I got there that the drive had to match the credit card used.
8.0 Excellent
May 31 2017
Pretty good, but please let my spouse also drive!
Pros: Pretty smooth overall. Nice car, too, for the price.
Cons: I didn't like that Hertz requires you to be part of their free membership to let a spouse become a driver for free. We were using Hertz for the first time and no mention was made of how we could sign up for the membership plan now so that my spouse could also drive the car for no extra charge. This should be offered regardless of membership. Please change your policy, Hertz.
10.0 Excellent
Jun 15 2017
Super rental
Pros: Ease of rental, clean car, ease of return
Cons: Distance from bus stop.
6.0 Good
Jun 30 2017
Pros: The "upgrade" I was given was a pretty old Rogue - drove and felt like a cheap car.
Dollar
Car rental reviews:
Good (7.4, 33 reviews)
Car rental locations in Portland:
1 location
Dollar
Locations in Portland
1001 Westbrook Street
+1 866 434 2226
  • 7.1
  • 7.5
  • 7.2
  • 7.7
  • 7.3
Recent reviews
5.2 Okay
Jul 27 2016
Car was filthy,
Pros: Prompt pickup and delivery
Cons: Car was filthy, seats stained, gravel on floor, outside hadn't been washed.
8.0 Excellent
Sep 22 2016
Cons: additional driver was a lot more per day
8.0 Excellent
Oct 7 2016
Pros: Car was nice for our trip. Did almost 1000 miles on car and no issues with it mechanically. Gas mileage was great.\ Agent on turnin took my word for low fuel in car, not full tank as paperwork showed.
Cons: The agent did not explain the toll road guizmo behind the rear view mirror. Paid first time cash as didn't know had a ez pass, like fast pass in California. Gas mileage was not correct on form when picked up car.
10.0 Excellent
Aug 18 2017
Pros: The car was in great shape. I loved driving it. The staff was super relaxed, smiling, friendly and helpful. I'll rent again in the future for sure.
2.0 Mediocre
Nov 23 2015
Cons: never had a DOLLAR car to drop off
10.0 Excellent
Dec 29 2015
Pros: I like everything. The service was excelent
7.2 Good
Apr 27 2016
Pros: The car was very nice and clean
Cons: I paid twice as much than the reported price on Kayak
10.0 Excellent
Jul 12 2016
Pros: When I got to the airport in Portland, Maine the Dollar representative was prepared and I was out to my car in no time at all. It was a pleasant experience. I will do it again.
8.0 Excellent
Sep 24 2016
Experience renting from the lowest price bracket
Pros: Affordable, flexible, and available when I needed it. If I needed a car for a couple days, I'd do exactly the same thing again.
Cons: I have no big complaints, returning the car was slightly confusing but not really an issue.
10.0 Excellent
Sep 26 2016
Pros: the customer service agent's helpfulness
Enterprise
Car rental reviews:
Excellent (8.7, 31 reviews)
Car rental locations in Portland:
2 locations
Enterprise
Locations in Portland
1 Marginal Way
+1 207 772 0030
1001 Westbrook St
+1 207 615 0030
  • 8.3
  • 9.2
  • 8.8
  • 8.8
  • 8.3
Recent reviews
10.0 Excellent
Jun 29 2016
Very professional
Pros: People were very helpful
4.8 Okay
Nov 2 2016
Cons: I feel like bait and switch scam.. The car costs $110 more than what my booking said it would cost (Conf # 1226751128 at $309). Tried giving me a car in the class I ordered, but agent then said that car neeeded maintenance and he would give me a free upgrade. That's when things began to derailed. Agent stated I made reservatoins with their downtown office; even though, I requested aiport (PWM) pickup when making the reservation. The address was 1 Marginal Way on the confirmation. I have no idea where that address is - airport or city? Agent told me I would have to pay the difference ($110) which I agreed to pay as I didn't have time to argue with the agent. I still feel I was taken advantage of and will probably carefully consider before making another Enterprise reservation thru Kayak.
10.0 Excellent
Jun 30 2016
Great service!
Pros: They were very personable and matched my price from another company. The car was exactly what we needed and it was in excellent condition. I had never driven an Infinity before, so that was another plus. They introduced us to the type of people we continued to meet in Maine: very friendly and courteous. Would use them again without question.
Cons: I cannot think of anything that was a problem.
8.4 Excellent
Sep 17 2016
Pros: Car was very new with great phone plugin support
Cons: Agent messed up my rate, so I had to renegotiate after dropoff. Also car reeked of Armorall, now my belongings still have the smell!
9.6 Excellent
Jan 4 2017
Easy access at the airport
Pros: The rentals were just across the airport drive and easy to walk to and from, with my suitcases.
8.0 Excellent
Jul 8 2017
Pros: Drop-off at the Boston airport site was excellent. Well organized, quick and the bus shuttle was great!
Cons: When I picked the car up, I thought I was picking it up at the airport, come to find out when I got there, the site I chose was actually in downtown Portland. Had to take an Uber to that site to pick up the car. That was disappointing! It was labeled as (at airport) on the website...that needs to be changed. Otherwise, drop-off in Boston was excellent!
9.2 Excellent
Jul 8 2017
Great prices. Excellent customer service
Pros: Friendly staff was attentive. No wait to pick up the car.
Cons: Location is hard to get to. Both from airport and making left turn to get into the intersection.
10.0 Excellent
Aug 1 2017
These Guys Rock
Pros: This is my fourth year renting with Enterprise on Marginal Way in Portland, Maine. The staff is always friendly and professional, and the customer service is superb! I've never been disappointed with the car they give me--and we keep it for an entire month each time.
Cons: Loved everything about my experience!
6.0 Good
Aug 24 2017
Terrible car
Cons: The automatic transmission needed some serious work. The car wouldn't accelerate very well in the low gears. It would just rev the engine and then jerk into a higher gear.
6.0 Good
Sep 5 2017
Cons: We were given a Chevy Impala for our trip in Maine. I should have went back to the counter when I had trouble starting the car. It finally started on the fourth try and we were off. Each time we stopped the car it was an adventure to see if it would start up again. Sometimes it did and others we had to turn the key up to 10 times for the car to start. Once running the car was fine. Got decent mileage with little road noise.
Avis
Car rental reviews:
Excellent (8.7, 8 reviews)
Car rental locations in Portland:
1 location
Avis
Locations in Portland
1001 Westbrook Street
+1 207 874 7500
  • 8.5
  • 9.0
  • 8.8
  • 8.5
  • 8.8
Recent reviews
8.8 Excellent
Oct 18 2015
Great deal
Pros: Super good deal.
Cons: The car had some undisclosed damage upon check-out, the ez pay toll transponder didn't work and the rear window had a distortion, making it tough to see through.
2.0 Mediocre
Mar 9 2016
Cons: Never arrived
10.0 Excellent
Apr 24 2016
Pros: As it was a drop off, comfort, cleanliness, and value do not apply.
10.0 Excellent
Aug 29 2016
Pros: easy drop off
10.0 Excellent
Aug 31 2016
Pros: Awesome customer service
9.6 Excellent
Sep 30 2016
Pros: Loved the Ford fusion
9.2 Excellent
Oct 14 2016
Pros: The gentlemen that checked us in at Cambridge was great. Thanks
10.0 Excellent
Jul 30 2017
Pros: Great value and car. Very convinent location at the airport
National
national
Car rental reviews:
Excellent (10.0, 2 reviews)
Car rental locations in Portland:
1 location
National
Locations in Portland
1001 Westbrook St
+1 888 826 6890
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jun 6 2016
Pros: Friendly and Professional
10.0 Excellent
Sep 14 2016
Pros: Van with price as promised
Cons: Everything fine
Budget
budget
Car rental locations in Portland:
1 location
Budget
Locations in Portland
1001 Westbrook Street
+1 207 874 7500
Sunnycars
sunnycars
Car rental locations in Portland:
1 location
Sunnycars
Locations in Portland
Airport Parking Garage, Lower Level
153 travelers who rented a car in Portland gave the car agency they used an average rating of 8.1

Car Rental Locations in Portland

Portland