Portsmouth Hotels

Staff, bfast, first impressions and location Room, plaster work, upkeep of room

Room very clean, staff very helpful Bed was very hard.

Noise from other residents in night hours

Good value basic accommodation, which is what I was looking for and expected. Gunwharf Quay area was lovely - wish I could have spent more time there. Didn't like too much the local bars en-route to main town which was in local vicinity.

Location was good Rooms very small, toilet almost unaccessable for a six footer.

The location of the hotel was excellent for my visit The tv kept switching off after 10 mins, couldn't get the internet except with staff's help and this completely ruined my website translation business for those three nights causing me loss of money (the wi-fi alternative in the lobby didn't offer me the privacy I needed), the room was over-heated inspite of lowering the temperature, the pillows were too small, there was a group of Bulgarians who checked out on the last night and they were so boisterous they kept banging doors between 2.30am and 4am it was a nightmare

The hotel is well located and easy to find. The staff were friendly and helpful - no problem when I asked for a later checkout. Would stay again.

I got the food to eat in the hotel. That's the only point I can think of. I ordered a muffins in the cafe coffee day counter and I was served two day old muffinn to me Room Heater was not working when I entered the room and I was never told when I was making a booking that room heater will not be available in the summer season. this caused me lot of inconvenience as I went alongwith with my wife and a kid(5 months old). And I was literally shocked by this incident.Please please intimate people what you will offer and what you will not beforehand so that visitor can make decision accordingly whether to stay in your hotel or not

the rooms were comfortable. the swimming pool and sauna was relaxing.the showers temperature and force of water was very good.

Restaurant and lounge bar area environment very comfortable with the staff very helpful. Bedrooms were in need of refurbishment. No air conditioning in rooms. Bathroom fittings in poor condition. Not the standard expected or seen previously from Hilton Hotels. Being mostly on one level, had a long walk to bedroom. Disappointed not to have breakfast, but could not justify the cost of £16.50 per person extra.

Room absolutely stunk of stale cigarettes. There was a sign on the door saying it was a smoking room but housekeeping staff in the corridor told us that this no longer applies. However, the room smelt so strong of cigarettes and there was an ashtray in the room. Smell had tried to be masked with air freshener but this made the overall smell worse. We only stayed 1 night to quickly get ready for and attend a wedding otherwise I would have asked for a change of room.

Breakfast Awful decor, rust in bath, horrible smell in place

breakfast! the chef went out of his way to accommodate me willingly.

Hotel has a pool and was easy to find and had plenty of parking spaces. Staff were friendly. Breakfast was included in the price Powerful hairdrier provided. The bed was comfortable. The pool is small and quite claustrophobic - an odd shape to accomodate more than 2 adults wishing to swim careful 'lengths'. The jacuzi was noisy and intrusive and I didn't find the swim a relaxing experience - a great shame.

central position. parking easy. close to port. building going on outside. like fresh air so needed window open. so noisy.

location and helpful polite staff breakfast was caos and not all food was available. Think table service on hot food would be a solution.

Ease of access to the historic dockyard, shops and restaurants. Not enough seating for breakfast. No facility for evening meal in hotel. Sign posting to hotel not very good. The hotel sign was not lit up well as it was broken.

Very functional and practical The room lighting is poor. Lots of tiny lights which don't illuminate the room properly.

Pleasant atmosphere, good food.

Nice hotel with a good location in Southsea The showers in the bathrooms are under the level of the rest of the hotel

Room was very poor, next to the lift that took for ever to arrive!

we only stayed one night so it was just somewhere to sleep staff were very helpful room was cleanand comfy and we went on our way with a good breackfast inside us no complaints at all

Very friendly and attentive staff, coping smoothly with 2 wedding parties as well as normal visitors Chaotic parking

The room was beautiful, the spa bath was a lovely luxury, and the staff were very friendly! No in-room coffee/tea making facilities. It was possible to get it with room service but that would cost. After paying £150 a night, i thought it a bit much to be charged extra for a cuppa in the room!

* Location good * friendly approachable staff Parking poor

Close to station and historic dockyard. Decor shabby and very dated, but clean and tidy.

Staff very kind and helpful. Lack of car parking.

location was good for a re union meeting and shopping

Breakfast was very good, location was perfect, staff were very helpful and pleasant. Overall appearance internally looks tired but there is some updating taking place.

The building was interesting and the staff friendly and very helpful. The breakfast was great, unhurried and with everything you could possibly want. No particually bad points, if we were considering staying there again I think we would have to weigh up the price against other accomodation available.

Breakfast excellent, bar facilities good, large hotel plenty of facilities

Good clean room The owner of the hotel was very offhand