Portsmouth Hotels

it was a good stopover hotel in a good location. I left a ladies cream zip up fleece top in room 403. please could you arrange for it to be posted to me - Heather Tilley, 26 Kings Avenue, Carshalton, Surrey, SM5 4NX.

Leaving the hotel Rooms to small , only one small towel , evening meal and breakfast was very poor

Staff, bfast, first impressions and location Room, plaster work, upkeep of room

Room very clean, staff very helpful Bed was very hard.

Had to collect towels and pillows from reception as no one was available to bring them to our room. Quality of the room was poor.

The location of the hotel was excellent for my visit The tv kept switching off after 10 mins, couldn't get the internet except with staff's help and this completely ruined my website translation business for those three nights causing me loss of money (the wi-fi alternative in the lobby didn't offer me the privacy I needed), the room was over-heated inspite of lowering the temperature, the pillows were too small, there was a group of Bulgarians who checked out on the last night and they were so boisterous they kept banging doors between 2.30am and 4am it was a nightmare

I got the food to eat in the hotel. That's the only point I can think of. I ordered a muffins in the cafe coffee day counter and I was served two day old muffinn to me Room Heater was not working when I entered the room and I was never told when I was making a booking that room heater will not be available in the summer season. this caused me lot of inconvenience as I went alongwith with my wife and a kid(5 months old). And I was literally shocked by this incident.Please please intimate people what you will offer and what you will not beforehand so that visitor can make decision accordingly whether to stay in your hotel or not

The hotel is well located and easy to find. The staff were friendly and helpful - no problem when I asked for a later checkout. Would stay again.

breakfast! the chef went out of his way to accommodate me willingly.

It was nice and comfortable. A little bit too far from the town centre. Needs a little bit more dust cleaning.

Restaurant and lounge bar area environment very comfortable with the staff very helpful. Bedrooms were in need of refurbishment. No air conditioning in rooms. Bathroom fittings in poor condition. Not the standard expected or seen previously from Hilton Hotels. Being mostly on one level, had a long walk to bedroom. Disappointed not to have breakfast, but could not justify the cost of £16.50 per person extra.

Breakfast Awful decor, rust in bath, horrible smell in place

Hotel has a pool and was easy to find and had plenty of parking spaces. Staff were friendly. Breakfast was included in the price Powerful hairdrier provided. The bed was comfortable. The pool is small and quite claustrophobic - an odd shape to accomodate more than 2 adults wishing to swim careful 'lengths'. The jacuzi was noisy and intrusive and I didn't find the swim a relaxing experience - a great shame.

Nice hotel with a good location in Southsea The showers in the bathrooms are under the level of the rest of the hotel

Room was very poor, next to the lift that took for ever to arrive!

Breakfast Bar prices

we only stayed one night so it was just somewhere to sleep staff were very helpful room was cleanand comfy and we went on our way with a good breackfast inside us no complaints at all

Friendliness of staff, cleanliness of hotel and good choice of breakfast. Having parking capacity helps as hotel is situated in small backstreets just of the main promenade and space is restricted. The standard double room is on the small side and more what you'd expect in a B&B establishment (although it was clean and well furnished). The sink in the en-suite bathroom was tiny and difficult to use.

Very friendly staff and exellent breakfast

The hotel is situated in a good position. It was bright and clean and the breakfast was good. We arrived at 2pm as stated on the internet but in reception it says check in 3pm. We did not want feather pillows as we had requested. This was not done till we checked into the hotel. The grouting on the bathroom floor kept coming off as we walked.

Good clean room The owner of the hotel was very offhand

the position of the hotel with regard to the historic dockyard was great, with plenty of resturants close by. lack of signs from underground car park to hotel, no fun pulling luggage around the shopping centre.

central position. parking easy. close to port. building going on outside. like fresh air so needed window open. so noisy.

Ease of access to the historic dockyard, shops and restaurants. Not enough seating for breakfast. No facility for evening meal in hotel. Sign posting to hotel not very good. The hotel sign was not lit up well as it was broken.

Very functional and practical The room lighting is poor. Lots of tiny lights which don't illuminate the room properly.

The breakfast was a little on the poor side, lacking in certain areas.

Staff very kind and helpful. Lack of car parking.

location was good for a re union meeting and shopping

* Location good * friendly approachable staff Parking poor

Close to station and historic dockyard. Decor shabby and very dated, but clean and tidy.

Breakfast excellent, bar facilities good, large hotel plenty of facilities

Breakfast was very good, location was perfect, staff were very helpful and pleasant. Overall appearance internally looks tired but there is some updating taking place.