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Pros. close to town 4 wineries within walking distance clean great breakfast with lots of options!
Cons. We came to Prosser for the Wine and Art Gala. When we checked in, we asked if there was a shuttle to town. Front desk said no, but recommended a driving service by "Cindy." Cindy was very nice, and the car was clean, but she was greatly over priced. For a 1.4 mile one way ride, we were charged $25!!! The real kicker came when the van driver of the RV park a crossed the street offered free shuttle service to and from the event for both the RV park and the hotel! When we complained, the night shift front desk employee said they have had multiple complaints about Cindy. Don't fall for Cindy's driving scam!
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus The Inn at Horse Heaven?
The breakfast at Best Western Plus The Inn at Horse Heaven offers a variety of options, including an omelet bar, oatmeal, waffles, scrambled eggs, sausage, biscuits and gravy, fruit, yogurt, juice, and coffee.
Are there any specific amenities for pet owners at Best Western Plus The Inn at Horse Heaven?
Yes, Best Western Plus The Inn at Horse Heaven offers increased accessibility, allergy-free rooms, and a designated smoking area, making it a pet-friendly hotel.
What are the standout features of the rooms at Best Western Plus The Inn at Horse Heaven?
The rooms at Best Western Plus The Inn at Horse Heaven are known for being clean, quiet, and comfortable, with soundproofing to ensure a peaceful stay.
How is the customer service at Best Western Plus The Inn at Horse Heaven?
Guests have praised the staff at Best Western Plus The Inn at Horse Heaven for being friendly, helpful, and attentive, ensuring a welcoming and pleasant experience.
Is parking readily available at Best Western Plus The Inn at Horse Heaven?
Yes, Best Western Plus The Inn at Horse Heaven offers free parking and private parking for the convenience of guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Omelet Bar
Guests appreciated the omelet bar at breakfast, so make sure to try it out for a delicious start to your day.
Consider Noise Levels
Some guests noted that noise from nearby events or the freeway could be a concern, so if you're sensitive to noise, it might be helpful to inquire about room locations.
Check Room Amenities
While most guests found the rooms clean and comfortable, some mentioned issues with specific amenities such as the softness of the beds, TV remote operation, and bathroom products. It might be helpful to check these aspects before booking.
Explore Nearby Wineries
The hotel's proximity to several wineries makes it an ideal base for wine enthusiasts. Take advantage of the location and explore the nearby Prosser Vintner's Village and other wineries within walking distance.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel offers increased accessibility and pet-friendly rooms, but it's advisable to inquire about any additional charges for pets.
Be Mindful of Front Desk Service
While many guests praised the staff, a few mentioned poor customer service at the front desk. Being mindful of this aspect might help in managing expectations during check-in and check-out.
Utilize the Business Center
The hotel offers a business center, which could be convenient for guests needing to attend to work-related tasks during their stay.
Enjoy the Outdoor Spaces
Guests appreciated the outdoor gazebo and large green space. Take some time to relax and enjoy these areas during your stay.
Check for Seasonal Rates
If planning a visit, consider the high and low seasons, with June being the high season and November being the low season, to make the most of your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | April |
Average price (weeknight) | $152 |
Average price (weekend night) | $188 |
Best Western Plus The Inn at Horse Heaven is located at 259 Merlot Drive, 1.2 miles from the center of Prosser. Prosser Vintner's Village is the closest landmark to Best Western Plus The Inn at Horse Heaven.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Plus The Inn at Horse Heaven.
Yes, Best Western Plus The Inn at Horse Heaven offers free Wi-Fi.
Yes, Best Western Plus The Inn at Horse Heaven offers free parking.
Best Western Plus The Inn at Horse Heaven is 32.3 miles from Pasco Tri Cities. Best Western Plus The Inn at Horse Heaven is 43.1 miles from Yakima Air Terminal.
Yes, Best Western Plus The Inn at Horse Heaven has a pool onsite.
KAYAK scours the web for all room deals available at Best Western Plus The Inn at Horse Heaven in Prosser and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus The Inn at Horse Heaven and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus The Inn at Horse Heaven.
Value for money | 8.2 |
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Distance to city center | 1.2 mi |
Nearest Airport | Pasco Tri Cities |
Distance to airport | 32.0 mi |