Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5 stars

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
See location+52 984 875 1130
From
$342
Cheapest

rate per night

8.1
Very good
based on 243 reviews
243 reviews

Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Overview

The Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only features a private white sand beach and tropical views. This exclusive hotel is for adults only, children and teens are not allowed on this property.

Guests at the Heaven at Hard Rock Hotel Riviera Maya can choose from eight room layouts, three of which are suites. Most rooms feature one king or two double beds. All rooms have individually controlled air conditioning, coffee maker, iron with ironing board, hairdryer, and Bluetooth-enabled wireless alarm clock radio. There is also an LCD TV with satellite, free with wireless Internet. Guests who suffer from allergies can choose the Pure room, which keeps things as hypoallergenic as possible.

At the Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only, guests can take advantage of the hopping nightlife. The Club Heaven the place to go. The bar features a selection of premium cocktails and has an extravagant dance floor. Guests enjoy the party atmosphere at 11 pm, Thursday, Friday, and Saturday. The club closes at around 2 am. For guests who don’t want to wait until 11 pm to get their party started, there are the Martini and Rhythm bars. The Rhythm Bar features a relaxed atmosphere and is just steps from the cross current pool.

The Heaven at Hard rock Hotel Riviera Maya has three pools. The Central pool has sun, plenty of room to lounge, and never-ending cocktails. The semi Olympic pool is a place to grab some laps while the cross current rhythm pool combines relaxing currents with classic rock and roll.

8.1
Very good rating
Based on 243 verified guest reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Tue 9/23
Wed 9/24
Deluxe room
1 king bed
$342
nightly with fees
1 king bed
$392
nightly with fees
bed type unknown
$399
nightly with fees
Luxury room
bed type unknown
$451
nightly with fees
bed type unknown
$487
nightly with fees
bed type unknown
$491
nightly with fees
King room
bed type unknown
$344
nightly with fees
bed type unknown
$368
nightly with fees
bed type unknown
$410
nightly with fees
Superior room
bed type unknown
$377
nightly with fees
bed type unknown
$400
nightly with fees
bed type unknown
$440
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle rental
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Kitchen
  • Dishwasher
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.1
Very good
243 verified ratings
Wonderful
148
Very good
42
Good
24
Okay
8
Fair
3
Mediocre
8
Poor
10

Summary of reviews

Guests say
Guests had mixed feelings about their stay, with many highlighting issues related to cleanliness and service. While some enjoyed the spaciousness and amenities of the property, others were disappointed with the quality of service and the condition of the rooms. The food and dining options also received criticism, leading to a less favorable overall experience for some guests.
AI-Generated from customer reviews
Room Size9 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.6 mi
  • Oasis Beach1 mi
  • Puerto Aventuras Golf Club1.1 mi
  • Dolphin Discovery1.1 mi
  • Puerto Aventuras Marina1.2 mi
  • CEDAM Museum1.2 mi
  • Omni Beach1.2 mi
  • Kantun Chi2.9 mi
  • Cenote Azul2.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
January
$409
$525
Cheapest month to stay with an average 15% drop in price.
Most expensive month to stay with an average 27% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Thursday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was $368, while the most expensive was $446.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 1.3 miles from the center of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 18.1 miles from Cozumel. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 37.4 miles from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool onsite.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.9
1.3 mi
Cozumel
18.1 mi

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