Heaven at Hard Rock Hotel Riviera Maya - Adults Only

4 stars
Thu 6/25
-
Fri 6/26
2 guests, 1 room
Deals from
$367
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only features a private white sand beach and tropical views. This exclusive hotel is for adults only, children and teens are not allowed on this property.

Guests at the Heaven at Hard Rock Hotel Riviera Maya can choose from eight room layouts, three of which are suites. Most rooms feature one king or two double beds. All rooms have individually controlled air conditioning, coffee maker, iron with ironing board, hairdryer, and Bluetooth-enabled wireless alarm clock radio. There is also an LCD TV with satellite, free with wireless Internet. Guests who suffer from allergies can choose the Pure room, which keeps things as hypoallergenic as possible.

At the Puerto Aventuras Hotels Heaven at Hard Rock Hotel Riviera Maya Adults Only, guests can take advantage of the hopping nightlife. The Club Heaven the place to go. The bar features a selection of premium cocktails and has an extravagant dance floor. Guests enjoy the party atmosphere at 11 pm, Thursday, Friday, and Saturday. The club closes at around 2 am. For guests who don’t want to wait until 11 pm to get their party started, there are the Martini and Rhythm bars. The Rhythm Bar features a relaxed atmosphere and is just steps from the cross current pool.

The Heaven at Hard rock Hotel Riviera Maya has three pools. The Central pool has sun, plenty of room to lounge, and never-ending cocktails. The semi Olympic pool is a place to grab some laps while the cross current rhythm pool combines relaxing currents with classic rock and roll.

8.1
Very good rating
Based on 219 verified guest reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Thu 6/25
-
Fri 6/26
Deluxe room
bed type unknown
$401
nightly with fees
Superior room
bed type unknown
$370
nightly with fees
Luxury room
bed type unknown
$487
nightly with fees
King room
bed type unknown
$367
nightly with fees
Standard room
bed type unknown
$559
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle rental
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness center
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.1
Very good
219 verified ratings
Wonderful
130
Very good
41
Good
21
Okay
7
Fair
3
Mediocre
7
Poor
10

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. Positively, many praised the large, well-maintained property with spacious pools, good restaurants, and helpful, friendly staff. The location and atmosphere were also appreciated. However, there were notable complaints about service inconsistencies, cleanliness issues in rooms and bathrooms, and some dissatisfaction with food quality and restaurant service. Some guests mentioned construction disruptions and maintenance problems. Overall, while the hotel offers appealing amenities and a pleasant environment, service and upkeep need improvement to meet guest expectations.
AI-Generated from customer reviews
Room Size3.5 out of 10
Bathroom3.5 out of 10
Restaurant2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.6 mi
  • Oasis Beach1 mi
  • Puerto Aventuras Golf Club1.1 mi
  • Dolphin Discovery1.1 mi
  • Puerto Aventuras Marina1.2 mi
  • CEDAM Museum1.2 mi
  • Omni Beach1.2 mi
  • Kantun Chi2.9 mi
  • Cenote Azul2.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-000402/2025

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
February
$468
$461
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 86% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in August and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Tuesday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was $439, while the most expensive was $521.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 1.3 miles from the center of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 18.1 miles from Cozumel Intl. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 37.4 miles from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool onsite.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.8
1.3 mi
Cozumel Intl
18.1 mi