Hotel Altos Paraiso

The food service hours at the restaurant are from 9 AM to 4 PM, which may not be ideal for breakfast or dinner.

The pool area does not have nice lounges, only some plastic chairs that are not very comfy, which may affect the pool experience.

Hot water is available in the showers, ensuring a comfortable bathing experience.

The staff is very helpful and nice, ensuring a pleasant and supportive experience for guests.

The WiFi in the rooms may not work, and there may be issues with hot water availability, which could impact the overall stay experience.

Some guests found the rooms clean and pleasant, but encountered issues with stuck doors. Consider requesting a room with well-functioning doors to ensure a comfortable stay.

Note that food service hours are limited from 9 am to 4 pm, which may not be convenient for breakfast or dinner. Plan dining arrangements accordingly.

If planning to use the kitchenette, be aware that there is no equipment provided, so it's advisable to bring necessary items.

The pool area has basic plastic chairs, which some guests found uncomfortable. Consider bringing your own beach chair for added comfort.

Despite the claim of English-speaking staff, some guests found it challenging to communicate in English. It may be helpful to have a translation app or basic Spanish phrases handy.

While the hotel is far from the beach, guests found travel to be easy. Consider renting a car for convenient access to nearby attractions and beaches.

Several guests reported issues with Wi-Fi, with limited connectivity in rooms. If reliable Wi-Fi is essential, consider requesting a room closer to the restaurant for better connectivity.

The hotel is situated on the road, leading to potential noise disturbances. Light sleepers may want to bring earplugs or request a room away from the road for a quieter stay.

Guests appreciated the helpful and friendly staff. Don't hesitate to seek assistance from the accommodating team for any needs or recommendations during your stay.

Although the hotel has a beautiful pool area, some guests preferred easier access to the beach. Consider exploring nearby beaches such as Playa Roca Blanca and Carrizalillo Beach for a variety of coastal experiences.