The location was perfect
3 stars
Casa Dona Susana
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 226 7101Photos of Casa Dona Susana
Overview
A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.
The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.
Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.
Latest deals for Casa Dona Susana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Casa Dona Susana
- Adults only
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Adults only
- Elevator
Bathroom
- Hairdryer
- Shower
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
Things to do
- Beauty salon
- Gift shop
- Beach access
Outdoor
- Terrace/Patio
- Garden
General
- Solarium
- Telephone
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Family friendly
- Babysitting or child care
Reviews of Casa Dona Susana
8.3
Very good
448 verified ratings
Wonderful
204
Very good
98
Good
82
Okay
24
Fair
16
Mediocre
7
Poor
17
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. Many enjoyed the authentic Mexican atmosphere and comfortable beds. However, there were complaints about room sizes being small and some issues with cleanliness and noise levels. Overall, it is seen as a good value for the price, especially for those looking for a more local experience rather than a resort feel.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
126 reviews
8.7 out of 10
5 reviews
All reviews
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
Pros (+) Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the cou...
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Pros (+) Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
Pros (+) I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool ...
Cons (-) The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
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Pros (+) The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
Cons (-) If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
Pros (+) This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Lo...
Cons (-) The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Casa Doña Susana?
Casa Doña Susana offers a variety of amenities including butler service, daily housekeeping, contactless check-in/check-out, physical distancing rules, and a rooftop pool.
What can guests expect from the guest rooms at Casa Doña Susana?
The guest rooms at Casa Doña Susana are decorated in a cozy style with Mexican colonial touches. The king beds have pillowtop mattresses, and each room contains fine artwork and furnishings made of natural wood.
When is the best time to visit Casa Doña Susana?
The low season at Casa Doña Susana is in November, while the high season is in January.
What are the nearby attractions to Casa Doña Susana?
Nearby attractions to Casa Doña Susana include Playa de los Muertos, Los Muertos Pier, Galeria Olinala, and the Malecon Sunset Walk.
What are some common concerns about Casa Doña Susana?
Some common concerns about Casa Doña Susana include construction noise, room size, and the availability of certain amenities. However, the hotel staff are friendly and helpful, and the location is great.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony for a more spacious and enjoyable stay, as these rooms were described as larger and more comfortable.
Consider Upgraded Rooms
Some guests suggested considering upgraded rooms, such as the suite with a balcony, as they were spacious, clean, and newly renovated, providing a more pleasant experience.
Be Mindful of Room Selection
Guests advised being cautious when selecting a room, as some standard rooms were described as small, dark, and lacking natural light, while others were affected by noise from the courtyard or fan noise outside the room.
Check for Construction Notices
Prior to booking, guests recommended checking for any ongoing construction work, as some visitors were surprised by early morning construction noise and felt that they were not adequately informed about the situation upon check-in.
Verify Room Amenities
Some guests experienced issues with room amenities, such as non-functional refrigerators, and suggested verifying the functionality of these amenities upon arrival.
Utilize Nearby Beach Club
Take advantage of the opportunity to use the beach club at the neighboring Los Arcos Beach Resort & Spa, as mentioned by guests, to enhance the overall beach experience.
Consider Noise Levels
Guests advised being aware of potential noise disturbances, such as the occasional electricity shutdown and the lack of soundproofing in certain rooms, to make an informed decision when selecting accommodations.
Explore Nearby Attractions
The hotel's central location was praised by guests, offering easy access to the beach, restaurants, and various attractions, making it convenient for exploring the vibrant surroundings.
Be Mindful of Room Size
Some guests highlighted the small size of certain rooms, particularly those without windows, and recommended considering this aspect when making a reservation.
Engage with Friendly Staff
Many guests appreciated the helpful and friendly staff, emphasizing their positive interactions and the welcoming atmosphere created by the hotel's personnel.
Location
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco
What's nearby
- Playa de los Muertos195 yd
- Puerco Azul333 yd
- Museo del Cuale0.4 mi
- Arte Del Las Americas0.5 mi
- La Presidencia0.5 mi
- Malecon0.7 mi
- Playa Norte2 mi
- Puerto Vallarta Cruise Port3.6 mi
- Playa Garza Blanca3.8 mi
- La Paloma Plaza de Toros4 mi
- Playa las Gemelas4.4 mi
- El Faro Lighthouse4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Dona Susana
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $96 |
Average price (weekend night) | $104 |
When to book a room at Casa Dona Susana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa Dona Susana
FAQs when booking at Casa Dona Susana
Nearby hotels and places to stay
Closest
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See most recommended stays in Puerto VallartaGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 5.5 mi |
Everything you need to know for your stay in Puerto Vallarta
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