The Barcelo Punta Cana hotel is situated in Punta Cana, one of the most sought after locations in the Dominican Caribbean due to its crystal clear turquoise waters and exotic dreamy beaches.This Premium category resort is surrounded by tropical gardens. Right on the beach it boasts 7 restaurants and thanks to the Barcelo All Inclusive programme, you can enjoy the hotel's exquisite cuisine.Enjoy playing water sports on its fabulous beach or relax in its amazing pools and facilities, all while the children have a brilliant time in the hotel's water park. The Barcelo Punta Cana hotel's great facilities and services meet all the expectations of families, friends and couples.In this hotel it is impossible to get bored. Here you will be able to enjoy the sublime water and tranquillity of the Caribbean.
The room was nice, beach was nice.
Poor customer service. Took forever to check in, then forever for the room to be ready, then forever to check out. Very disorganized. Also had to call many many times to get anything for the room (drinking water, towels). Didn't get them until after dinner despite calling before breakfast, wasn't asking for much. Far too expensive for what we got.
the lack of transportation of the hotel to enter the guest to the Hotel from the front door. the security were not professional. other than that the hotel workers were great!
The staff is very nice. The food was good.
It was very windy. I was at a different resort near by a few days before and there was no wind. It wasn't very clean. My dad layed on one of the bed and almost fell because the bed was broken. I waited 2 hours to get a new bed. Paid for Internet and it didn't work unless you were by the Internet cafe.
Comfortable room, but noisy air conditioning. Very good food (no tummy troubles!) spotlessly clean everywhere. Fantastic lunch time snack bar on the beach
The staff seemed a little resentful at times. The all inclusive drinks very variable in quality and can take ages to be served (a tip seemed to hurry things along!) the bottles of imported scotch contained a locally made undrinkable substitution....very difficult to book the theme restaurants...
Nothing, overnite stop.
Restaurants, closed, only the buffet was open, and reply for reason? You have to book before 9:00 Am in the morning? But, what do you do when you arrive at 3:30 pm? You eat buffet.
This is a really nice hotel. Very good beach. Food and drink were excellent and always there. Lots of daily activities. If I knew spanish it would have been more enjoyable.
The beach, sand, sun and architecture of this resort are incredible. Dominican drinks and food are dazzling, exceptional and rich in mixture and variety.
There was an energy shut off due to weather unpredictable strike, but the hotel management was not diligent enough to solve it in a timely manner or inform to the guesses appropriately before causing inconvenience.
The pool is very nice.
Very slow check in process, my iPod was stolen from our room and I was informed that without "proof" they could not help, not enough waiters to serve at the bars.
Good food and drinks, friendly staff at food corners, very nice beach, cleanliness of swimming pools
Not enough linnen, towels, rooms were cleaned only in the evenings, during our staying for 5 nights bed linnen was not changed even once! Though we left a special note on top of the bed. No bath mats at all.
excellent view and good staff
When i arrived the mini bar was warm and there was only warm beer.The the airconditioning leaked from the batroom and water on floor.