The rooms need to be remodeled but the outside facilities are in good shape, specially the pool. Do not go to the specialty restaurants, stick to the buffet.
5 stars
Jewel Punta Cana
Playas Uvero Alto, Punta Cana, Dominican Republic
Punta Cana, Dominican Republic
See location+1 809 682 0404Photos of Jewel Punta Cana
Overview
Perfectly located on the east coast of the Dominican Republic- Dreams Punta Cana Resort & Spa is a tropical paradise that is surrounded by crystal blue waters and white sand beaches.
The resort and spa sits on Uvero Alto beach and is conveniently located next to a coral reef for those interested in snorkeling and fish finding. The resort boasts being a “AAA Four Diamond resort” and advertises- going beyond the traditional all-inclusive resort vibe, with an experience they have trademarked as- Unlimited- Luxury® Guests enjoy comfortable accommodations and have access to continuous entertainment and one of the largest free-form swimming pools in the Dominican Republic; stretching from the lobby all the way down to the beach, complete with a swim-up bar and venues throughout.
The atmosphere is one that mixes tropical with luxury while maintaining a beachy relaxed vibe. Dreams Punta Cana Resort & Spa features rooms that are light and airy, and they come in a variety of sizes, in its nine connecting three-story buildings. including all 620 non-smoking guest rooms. Making it a large enough place to hold big bashes from corporate events, weddings, reunions, and more.
Guests who really want that “all-inclusive feel” and convenience of not needing to leave the resort, will get that and more with all the dining selections offered. Options include Barefoot Grille- offering light snacks, Bordeaux- French cuisine and adults only, Coco Cafe- coffee and snacks, Himitsu- Pan-Asian cuisine, La Trattoria- Pizzeria, Oceana- Seafood specialties, Portofino- Italian cuisine, Seaside Grill- grilled steaks & hamburgers, and World Cafe- international buffet. Plenty of options for every need. There are about 8 other bars/lounges for alcoholic and non-alcoholic drink choices.
Dreams Punta Cana Resort & Spa has activities of every kind. There are indoor/outdoor activities, water sports, a 1,643 sq ft casino, nearby golf courses, and babysitting.
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Amenities at Jewel Punta Cana
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Darts
- Scuba diving
- Diving
- Snorkeling
- Bingo
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Karaoke
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
- Water slide
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Accessibility and suitability
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Executive lounge access
- Family rooms
- Pool view
- Storage available
- Slippers
- Telephone
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
- Toilet paper
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Reviews of Jewel Punta Cana
8.9
Very good
739 verified ratings
Wonderful
394
Very good
135
Good
69
Okay
40
Fair
37
Mediocre
21
Poor
43
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the cleanliness of the hotel. However, many reviews pointed out issues with the food quality, describing it as subpar and not living up to expectations. The beach conditions and room maintenance were also mentioned as areas needing attention.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
249 reviews
6.8 out of 10
29 reviews
7.8 out of 10
9 reviews
All reviews
Pros (+) Grounds were the nicest I've been to. Lush and well manicured.
Cons (-) Once a week vendors were on site selling their wares. Not my idea of a relaxing holiday
Cons (-) Rooms need to be updated... Food was that good... Alcohol was watered down...
Pros (+) Very clean. Luxury. Great food.
Cons (-) Too far from activities.
Pros (+) I loved the food options and the staff was awesome
Cons (-) The resort is 45 mins from the airport. I also waited 1.5 hours for my room after check in
Pros (+) One of our favorite people was one of the baristas at the 24 hour cafe in the lobby. She greeted us with a high five and beautiful smile everyday. The food was amazing at every restaurant on the resort. The fire show was absolutely incredibly AWESOME.
Pros (+) The food was excellent but in some restaurants it took too much time to get your food even though the restaurant was empty
Cons (-) Some staff member suggested not to say I was a member of the US armed forces since the top leadership might think military members get too much discounts
Pros (+) I absoultely loved my stay at Dreams! The staff were friendly and accomodating, the spa was amazing and the food was great! I'd love for it to be my choice of hotels every time I go! I'll definitely take my kids too - there was lots for kids to do without being bothersome to the adults there without children. I recommend it highly.
Cons (-) The beach has a lot of seaweed, but nothing the resort can do about that! Well actually, they tried to maintain it by frequently combing the beach.
Pros (+) Went for my friend's wedding and stayed for a week. Food was good at all the reataurants. Staff were so eager to please, always happy. Lovely LONG pool, runs the entire length of the complex. Beautiful beach, lots of chairs and thatched umbrellas to provide shade.
Cons (-) Buildings are aging and there are some updated that could be done, but nothing that I didn't expect. I didn't like the pressure to book more excursions, but I kind of expected it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining options at Dreams Punta Cana Resort & Spa?
You can expect a wide variety of dining options at Dreams Punta Cana Resort & Spa, including French, Pan-Asian, Italian, and seafood specialties, as well as an international buffet and grilled steaks & hamburgers at the Seaside Grill.
Are there any concerns about the rooms at Dreams Punta Cana Resort & Spa?
Some guests have mentioned concerns about the outdated and somewhat musty rooms. However, the outside facilities, especially the pool, are well maintained and in good shape.
What are the highlights of the facilities at Dreams Punta Cana Resort & Spa?
The resort offers a large pool, a variety of activities, and a 1,643 sq ft casino. Additionally, there are indoor/outdoor activities, water sports, and nearby golf courses available for guests to enjoy.
How would you describe the staff at Dreams Punta Cana Resort & Spa?
The staff is described as friendly, hospitable, and helpful by many guests. However, some guests have mentioned that certain staff members seemed tired, and there were mixed reviews about the service at the front desk.
What is the best time to visit Dreams Punta Cana Resort & Spa?
The high season at Dreams Punta Cana Resort & Spa is in February, while the low season is in October. Consider these times for your visit to make the most of your experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for the Buffet
Several guests praised the wide variety and quality of food offered at the buffet, making it a reliable choice for meals.
Consider High Season
If you prefer a livelier atmosphere and more activities, consider visiting in February, which is considered the high season.
Stick to the Pool
The pool area received consistent praise for its cleanliness and overall appeal, making it a great choice for relaxation and enjoyment.
Be Mindful of Room Selection
Some guests reported that certain rooms were outdated and in need of renovation, so it's advisable to inquire about the room's condition before booking.
Explore Nearby Attractions
Take advantage of the proximity to attractions like Sirenis Aquagames Water Park and Macao Beach for off-site entertainment and activities.
Check for Renovations
As the hotel may undergo renovations, it's recommended to inquire about any ongoing or planned construction to manage expectations.
Utilize the All-Inclusive Dining
With a wide range of dining options, guests can make the most of the all-inclusive experience by exploring the various restaurants and cuisines available.
Plan for Transportation
Be prepared for potential transportation issues, as some guests experienced challenges with included transportation, especially when booking through certain websites.
Enjoy the Beach
Despite some minor drawbacks, the beach was consistently praised for its beauty and comfort, making it a highlight of the hotel's location.
Engage with the Entertainment
Guests appreciated the entertainment options provided, including shows and activities, adding value to their overall experience.
Location
Playas Uvero Alto, Punta Cana
What's nearby
- Sirenis Aquagames Water Park1.4 mi
- Macao Beach3.4 mi
- The Faldo Legacy Course at RocoKi3.8 mi
- HorsePlay Punta Cana Stables7.6 mi
- Cana Bay Golf Club8.1 mi
- Punta Blanca Golf Course9.4 mi
- Iberostar Golf Course10.2 mi
- Arena Blanca Beach11.1 mi
- Hoyo Azul11.7 mi
- Dolphin Island Park13.7 mi
- Manati Park Bavaro14.4 mi
- Barcelo Sky Casino Punta Cana15.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Jewel Punta Cana
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $250 |
Average price (weekend night) | $276 |
When to book a room at Jewel Punta Cana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 9.1 |
|---|---|
Distance to city center | 12.7 mi |
Nearest Airport | Punta Cana |
Distance to airport | 21.4 mi |
Everything you need to know for your stay in Punta Cana
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