Pros (+) Nothing
5 stars
Eden Roc Cap Cana
Cap Cana, Juanillo, Punta Cana, Dominican Republic
Punta Cana, Dominican Republic
See location+1 809 469 7469Photos of Eden Roc Cap Cana
Overview
Eden Roc at Cap Cana is in the heart of the Dominican Republic and is equipped with 34 individual, free-standing suites. Each suite gives guests access to their own private pools and views of the beach and golf course. In total, the hotel hosts 60 rooms that are available either as standalone villas or private suites with ocean views. Guests can easily access the hotel from the Punta Cana Airport, just under eight miles away.
Eden Roc at Camp Cana is equipped for couples or family outings, with an outdoor pool and private beach area for guests. On-site, there is a full-service spa with a steam room, wellness packages, personal trainers, and fitness classes available. Guests can also get their hair and makeup done at the beauty salon. Travelers who arrive for business reasons can utilize the free business center, the photocopying machines, or one of the meeting facilities for conferences. Weddings and parties can also be booked in one of the spacious banquet rooms.
Close by, the Punta Espada golf course is accessible on foot or by car. The Cap Cana Marina and freshwater lagoons are just a few miles away, while the Hoyo Azul lake and Scape Park mountains are within walking distance from the hotel. Eden Roc at Cap Cana provides shuttle services to some of the popular landmarks around town, as well as the Punta Cana Airport.
Pets and kids are allowed at the hotel, with free pet bowls and baskets delivered to guests who bring their loved ones. Packed lunches are available for those who have travel plans for the day, while those who are returning from an adventure can relax in the hot tub or fitness center after a long day.
Latest deals for Eden Roc Cap Cana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eden Roc Cap Cana
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Hot spring bath
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Darts
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Table tennis
- Water sport facilities (on site)
- Windsurfing
- Night club
- Hiking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Swimming pool toys
Dining
- Grocery deliveries
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
General
- Family rooms
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Telephone
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Kitchen
- Wine glasses
- Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Parking and transportation
- Free airport shuttle
- Free parking
- Shuttle service (free)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Eden Roc Cap Cana
9.4
Wonderful
125 verified ratings
Wonderful
87
Very good
8
Good
11
Okay
5
Fair
12
Mediocre
1
Poor
1
Summary of reviews
Guests say
Guests praised the hotel's beautiful location and friendly staff, but many expressed disappointment with the service quality, cleanliness, and high prices for food and amenities. Several reviews highlighted issues with outdated facilities and lack of attention to guest needs, making it a mixed experience overall.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.5 out of 10
8 reviews
9.1 out of 10
1 review
All reviews
Pros (+) Beautiful location and facility, friendly and attentive staff, great food
Cons (-) If you're going to have a high end television in the room please provide high definition service
Cons (-) internet speed very slow, domotic system could be highly improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Eden Roc Cap Cana?
Eden Roc at Cap Cana offers a wide range of amenities including a full-service spa, private pools, a beauty salon, a business center, and shuttle services to popular landmarks and the Punta Cana Airport.
How is the food quality at Eden Roc Cap Cana?
Guests have praised the food at Eden Roc at Cap Cana, describing it as 'super buffet' and 'amazing.' However, some guests have mentioned that the menu can be repetitive and that options for guests with dietary restrictions may be limited.
What can guests expect in terms of cleanliness at Eden Roc Cap Cana?
Guests have described the hotel as 'impeccable' and 'luxurious,' but some have mentioned that there were issues with room cleanliness, such as the rooms not being 'sparkling clean' and some maintenance issues.
Is parking available at Eden Roc Cap Cana?
Eden Roc at Cap Cana offers free parking and valet parking, as well as a free airport shuttle and shuttle services to popular landmarks around town.
When is the best time to visit Eden Roc Cap Cana?
The high season at Eden Roc at Cap Cana is in April, while the low season is in August. Guests can expect excellent service and staff, beautiful golf courses, and a stress-free stay, but should be aware of potential noise from maintenance and construction work.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Take Advantage of the Private Pools
Guests highlighted the individual private pools that come with the suites. Consider booking a suite with a private pool for a more exclusive and relaxing experience.
Explore Nearby Attractions
The hotel offers shuttle services to popular landmarks, such as the Punta Espada golf course, Cap Cana Marina, freshwater lagoons, and the Hoyo Azul lake. Take advantage of these convenient services to explore the area.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in August, which is the low season. This could provide a more serene and peaceful experience.
Check for Construction Notices
Some guests experienced inconvenience due to nearby construction work. Before booking, inquire about any ongoing construction near the accommodations to make an informed decision.
Inquire About Gluten-Free Options
Guests with dietary restrictions noted limited gluten-free options. If you have dietary requirements, it's advisable to inquire about the availability of suitable dining choices in advance.
Utilize the Business Center
For business travelers, the free business center, meeting facilities, and photocopying services are available. This can be convenient for those with work-related needs during their stay.
Plan for Kids' Activities
Families with children appreciated the kids' club and various activities for younger guests. If traveling with kids, consider exploring the kids' club and outdoor play areas for their entertainment.
Be Mindful of Noise Levels
Some guests mentioned noise from maintenance trucks. If sensitive to noise, it may be helpful to inquire about potential disturbances and request accommodations away from noisy areas.
Engage with the Concierge
Guests praised the concierge service for being reliable and accommodating. Engaging with the concierge for various requests and recommendations can enhance the overall stay experience.
Location
Cap Cana, Juanillo, Punta Cana
What's nearby
- Punta Espada Golf Course0.5 mi
- Scape Park at Cap Cana2.2 mi
- Indigenous Eyes Ecological Park5 mi
- Luna del Caribe Dinner Theater10.7 mi
- Imagine Punta Cana Disco12.6 mi
- Manati Park Bavaro13.3 mi
- Bavaro Lagoon13.7 mi
- Dolphin Explorer14.2 mi
- Barcelo Sky Casino Punta Cana14.5 mi
- Dolphin Island Park15.5 mi
- Hoyo Azul16.1 mi
- Arena Blanca Beach17.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eden Roc Cap Cana
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $1,640 |
Average price (weekend night) | $1,518 |
When to book a room at Eden Roc Cap Cana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 16.1 mi |
Nearest Airport | Punta Cana |
Distance to airport | 8.7 mi |