Guest reviews
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Solo
Overall Rating
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9.4 "Wonderful beach."9.8 "98%
appreciated the clean beach ." 8.8 "Beach sports facilities are great , according to 88%." -
9.3 "Excellent pool."9.2 "
Clean pool , said 92%." -
9.0 "Excellent breakfast."
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8.9 "Location is great."9.7 "97%
appreciated the closeness to the beach ." 8.4 "84%liked the proximity to shopping ." 9.5 "Good access to the airport , said 95%." 7.0 "70%liked the proximity to sightseeing ." 10.0 "Great parking , according to 100%." 7.0 "Easily accessible by car , said 70%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 9.4 "94% said therecreation staff was great ." 8.1 "81% thought theservice was very professional ." 8.6 "86% wereimpressed by the valet service ." 8.6 "Lovely bar service , according to 86%." 8.4 "84% found therestaurant service to be one of the best ." 8.2 "Lovely pool/beach service , according to 82%." 7.5 "75% said thebooking process went smoothly ." 8.8 "88%liked the wellness staff ." 8.6 "Hotel security was great , thought 86%." 8.3 "Excellent childcare , thought 83%." -
6.0 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 6.9 "Only 69% thought theshower was ok ." 6.3 "Only 63% found thebalcony ok ." -
3.8 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.5 "Excellent pool."9.3 "
Clean pool , said 93%." -
9.1 "Terrific location."9.7 "97%
appreciated the closeness to the beach ." 8.4 "84%liked the proximity to shopping ." -
8.8 "Breakfast is good."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 9.4 "94% said therecreation staff was great ." 8.0 "80% thought theservice was very professional ." 8.6 "86% wereimpressed by the valet service ." -
7.4 "Tasty food."7.5 "75%
loved the menu selection ." 8.7 "Yummy desserts , said 87%." -
6.4 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 5.0 "Beds were acceptable for 50%." -
3.8 "Internet is poor."3.7 "63% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent pool."9.1 "
Clean pool , said 91%." -
9.2 "Excellent breakfast."
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9.0 "Terrific location."
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8.5 "Great service."9.0 "90% found the
staff to be very friendly ." 9.4 "94% said therecreation staff was great ." 7.8 "78% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." -
8.1 "Bar is amazing."7.8 "
Delicious alcoholic drinks , according to 78%." -
5.3 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." -
3.6 "Internet is poor."3.2 "68% said the
wifi quality was bad ."
Overall Rating
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8.6 "Great service."
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7.3 "Tasty food."
Recent reviews
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- Negative
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9.4review from
Beautiful, clean resort. Friendly, helpful staff. Our amazing butler named Francisco was the best! The restaurant by the beach had the best breakfast and lunch buffets. Adults only is the way to go for sure. We had an awesome swim up bar with a great bartender named Michael. Beach was beautiful and clean but every now and then solicitors would disturb you from your relaxation to try to sell to you. I was approached various times while trying to tan or nap on my lounge chair. Definitely tacky and disruptive. Resort should put a stop to this.
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7.1review from
Good Facilities Quality of food
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9.7review from
What I really loved, getting away from the Chicago cold in the middle of February. It was SO relaxing. The staff who made it extra special were Ossiris, Billis, Juan, and Juan Carlos. There were activities every night, mostly delicious food, and the dance club is hot--for like an hour, but it's a really hot hour. The omelette at The Hispanola are great! Between the Bali beds and the beach huts, you can get your fill of sunshine relaxation time. Drinking whenever and wherever you want, but if we go back, it'll be in the late summer when it's less expensive. It rained a little bit almost everyday that we were there. Our room was one with a "garden view," so no view at all, but close to the beach. No free transportation into town. If there was even a cheap shuttle that would have been preferable. Cabs are expensive.
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10.0review from
Great rooms Staff very nice but didn't listen sometimes
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9.4review from
Beautiful, clean resort. Friendly, helpful staff. Our amazing butler named Francisco was the best! The restaurant by the beach had the best breakfast and lunch buffets. Adults only is the way to go for sure. We had an awesome swim up bar with a great bartender named Michael. Beach was beautiful and clean but every now and then solicitors would disturb you from your relaxation to try to sell to you. I was approached various times while trying to tan or nap on my lounge chair. Definitely tacky and disruptive. Resort should put a stop to this.
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9.7review from
What I really loved, getting away from the Chicago cold in the middle of February. It was SO relaxing. The staff who made it extra special were Ossiris, Billis, Juan, and Juan Carlos. There were activities every night, mostly delicious food, and the dance club is hot--for like an hour, but it's a really hot hour. The omelette at The Hispanola are great! Between the Bali beds and the beach huts, you can get your fill of sunshine relaxation time. Drinking whenever and wherever you want, but if we go back, it'll be in the late summer when it's less expensive. It rained a little bit almost everyday that we were there. Our room was one with a "garden view," so no view at all, but close to the beach. No free transportation into town. If there was even a cheap shuttle that would have been preferable. Cabs are expensive.
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10.0review from
Great rooms Staff very nice but didn't listen sometimes
