Our first room had bedbugs, we requested another room and was put in a room in the basement under the kitchen. At 6 every morning we woke up due to chairs moving around. 2nd night, the water fountain broke and flooded the floor leaving a horrible smell. The bathroom shower would not drain and the water was yellow. Very disappointed in our stay. Would not recommend staying here.
OK for a place to sleep
Room was clean. Not far from the subway.
Air conditioner was very loud. Breakfast was bland. Pics of hotel are from another location
Price and the fact that had a room open
Staff very unwelcoming. Sheets had stains on them and not mention the huge stains on the carpet. Shower conditioner was used by last guest. Upon check in was told extending would be no problem the next day, just to call down and be told no then forced to check out with housekeeping banging on my door every couple mins asking me to leave. Overall, if you seen the movie, room 1408, I was there.
the air blowing from the a/c smelt like feet. no tv. over priced
Rude desk staff
No parking. When I asked the desk for a 15 minute late checkout he said "do you know you're like the tenth person to ask me for that today?" My reply was "so is that a no?" In the end I checked out at normal time and housekeeping wasn't even on my foor.
The room was filthy. Linen was dirty. Couch was broken. Yes there was running water but not much more.
Do not do it!
Extremely dirty, service was awful, the room smelled.
STAY AWAY!! DISGUSTING HOLE IN THE WALL WITH BEDBU
Absolutely nothing - this preys on unsuspecting tourists lured in by cheap prices and its location. that is some business model AVOID AT ALL COSTS- You most certainly get what you pay for. !!
Incredibly rude staff ( do you people realize you work in a service industry? Could not change room even after seeing bedbugs in the room and a cockroach in the bathroom .
I expected more
The hotel was close to the subway. You could be within the city in minutes. Choice of 7, N, Q lines.
The "city view" room that I had reserved was a joke. There were plenty of other buildings blocking a good part of the view, and the window itself was small and one could not enjoy the view unless they were standing right at the window looking at a specific angle. Deceptive marketing, beware! Staff was very short, cold, and not accommodating as you would expect from the hospitality business. I could not understand the staff due to heavy accents of varying origins and broken English. The room did not include the microwave or refrigerator that was listed during booking. The room was VERY dark, not a lot of lighting. The breakfast was a joke. There were a couple of maids present but did nothing but just stand on the outside of the room, doing nothing, when the food area was a mess and items needed to be replaced. My partner and I just got a cup of coffee and went back to our room to find someplace to eat instead. I was born in Queens, so I suppose I should have known better, but I expected a bit more paying $100+ after tax for a night's stay.
One of the worst hotels I have stayed at!! Be war
This hotel was a great location to access the subways to get around the area. We used the Air Train from JFK to Jamaica Station then to the E line which will get you to Queens Plaza stop which is near to the hotel. This location was also very close to 2 other stations which allowed us easy and quick access to other subway lines. Just a short walk will get you where you want to go!
There were many issues wrong with this hotel: - The staff was very short with their answers and responses. Efficient but not very friendly or welcoming. - Our bathroom linens were stained and unusable. Thankfully they would leave us more than needed so I could find enough visibly unstained ones for us to use. - The lighting in our room was so dim that we had to use the tv as a light source to be able to see well enough. Not sure if the bulbs were too low in wattage or what but this was very inconvenient. - The air unit was so loud when it ran that we wouldn't be able to sleep due to the noise. We turned it off and thankfully the room was warm enough that it was not needed at night. - Our room looked on the street below and the traffic noise could be heard disturbing out sleep. - I would only stay here again if it was truly the only place available to stay in this area and would bring my own bath linens!! I have stayed in hotels costing less than this one and have gotten a much nicer room and better service. Maybe it is due to the area but this is not an acceptable reason for such poor quality or service.
Close to Subway
Breakfast food was OK, need better quality
convienent for our purposes and only 1 nighter
poor breakfast service due to overcrouded seating coffee machine too slow an portion too small causing long lines
Located in Long Island City, Queens County Inn & Suites is within a 15-minute drive of Bloomingdale's and Barney's. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk.
Based on 3,537 reviews
Value for money
Policies vary by room type and provider.
Astoria is known for: Greek food, youthful charm, diverseMore
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.