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Both the location (across the beautiful church) and the interior are superb. The staff is very kind and helpful. A real quiet place to relax. Without a car, the hotel is a little far away from the dining area of the town. Although the quality of the breakfast is superb, I expect more than an American breakfast in a 5 stars hotel.
Good location. Convenient parking. Bad airco.
Treated like royalty at this splendid, but intimate and charming hotel. This is the best overall hotel we have ever enjoyed,. The staff could not have been more courteous. You must dine in the hotel's lavishly decorated dining rooms. You will be specially cared for.
Helpful receptionist. The hotel is furnished to a good standard and rooms are spacious, clean, and reasonably comfortable. English channel TV. It is not too difficult to walk to, and around, the old town from the hotel. Although car parking was secure the 8Euro fee was not appreciated.
friendly staff, convenient parking garage
Attentive and friendly service
rooms were large and beds very comfortable. restaurant food was poor. breakfast was fair
Its location was in the centre of ragusa. The staff were friendly and the breakfast was ok. The room design was a bit eighties, staying in the room was a bit like being in a Duran Duran video, but the comfort was fine. Also there was no access to the internet if you didnt have a laptop with you.
The meals (breakfast and dinner) were very good. Very pleasant room (good idea to have a coffee machine too).
the hotel was ok to find, and parking in the garage under the building was great well worth the 8 euro. We walked to the old quarter (Ilba) very pleasant but lots of steps then caught the bus back to hotel. only down side not many nice restaurants close by so on 1st night we ate at the hotel and it was the worst meal we have had and slow service.Staff very nice, friendly and helpful Hotel restaurant food for dinner was not vey nice
Great location - in the shopping area, near old town. Very helpful staff. Nice modern and comftortable rooms. Garage in the basement was also very convenient.
Well situated. Staff very competent and friendly. It was one of the best hotels that we were in Sicily. The price was excellent. They have their own parking (very usuful in Ragusa).
Very friendly staff and very close to the old section of Ragusa. Hotel Car Park just under hotel as well. Were able to have toast which is a rare thing in Italy.
This was one of the best hotels I have ever stayed in. Lovely building, beautifully furnished, outstanding customer care, choice of 2 excellent restaurants. They really make you feel wanted and in my view is incredible value for money. Nothing
The owners were very unfriendly and watched every move you made like you were thieves. Poor location. Far away from lower Modica . Not at all handicap friendly.
Everything about the hotel was enjoyable: a beautiful old villa, welcoming and efficient staff and an equisite reataurant. If only there were more hotels like this!
As luxurious as any Four Seasons, Park Hyatt or the Ritz Carlton in London but at a astonishingly low price (80 euros/night in August). The staff, the real distinguishing factor between a 4 and 5 star hotel, were more helpful than anyone could hope for. La Gazza Ladra was one of the most creative restaurants I have been to in italy and deserves its michelin star. Just know that the hotel is in the western part of town up the hill, so you definitely need a car or to get in early enough to get a taxi. That said, Patricia worked a miracle for me and got one of the La Gazza Ladra waiters to pick me up late at night.
the staff was incredible helpful, the best of all our trip!!!!!
beatifull except attic rooms.very good breakfast and location Modica Alta. Attic rooms not so good than the others,but there are moderate.
The hotel and the staff exude class. A magic place to stay in a magic city and region of Sicily.
Very friendly and competent staff. We were given an upgrade in the annex and liked the room bery much indeed. The food in the restaurant in the annex was superb. Highly recommended
Room was converted from former grand town house and had plenty of character. Strange layout. The hotel was separate from reception area, which was not manned overnight, and therefore gave rise to anxiety about security.
excellent breakfast at pasticcheria across the street
Hotel in an old Italian building with rooms with functional and somehow cold modern design. Hotel located in the upper Town, so needs to walk or take the car to visit the historical Ragusa - can be dealt with. Though hotel still under works when we stayed. Nice typical trattoria 50 meters down the street.
very central,parking just outside,beautiful renovation,extremely helpful staff,they even let us use their own computer.good breakfast. could use an elevator
Good hotel, with good rooms and a nice location. The staff was helpful. For the price I got, it was an unbeatable affair
We lucked out and paid a great low season rate for essentially their penthouse room -- which was mod, spacious, and loft-like. I'm not sure what this room goes for in summer, but we felt like we had every luxury for a bargain price. No breakfast on site when we were there, but they gave us vouchers to some great local caffes and pasticcerie. And the location and views were great, too.
Superb location in Ragusa. Breakfast at the Pasticceria was very nice too! Staff were very friendly. Room was lovely and spacious with all mod cons.
The staff were very helpful and pleasant, perhaps only one receptionist was less fluent in english to appear reluctant - the others were all excellent. The room was very clean and tidy and also well maintained. The room was larger than average and the facilities good. The views over the city are fantastic. Noise levels and other disturbance was generally low and a relaxed atmosphere prevails. Breakfast is adjacent at a fantastic caffe with the most delightful selection of foods. Without undue fuss and through good design and staff, the hotel makes guests feel both welcome and abit special too. City centre parking places can be abit of a challenge.as in any city.
There was no breakfast inside of the hotel but they gave us a voucher and we could eat and drink whatever we wanted at the local bar in front of the hotel. The quality was excellent. Our room was very stylish and big bathroom. You won't believe that there were real flowers in a vase in the room!!! There is no lift but the staircase is big enough to carry your bags. The hotel is not in the Ragusa-Ibla and you will need to walk (and staircases!) for 15-20 mins but it's really nice view to get there.
Very friendly and helpful staff, excellent central location, delicious breakfast in the "pasticceria" across the street.
Quiet country setting. Overpriced restaurant. All wines less than 40 Euros - "not available". Did not have hot water for one hour. Response of Front Desk Manager to Internet issues - "not our problem"
Excellent breakfast. Swimming pool was not clean when we were there. We stayed one night for dinner but were very disappointed with the service. It really did not approach the standard of any of the 5 star hotels that I have ever stayed at in Europe and the USA.
The service was wonderful - the reception staff being incredibly helpful and friendly. The hotel itself is just beautiful. We stayed in one of the cottages, the privace of which is incomprable. There isn't one negative comment to make
Beautiful facility I A bit too far from RAgusa
An intersting historic property Poor choice of menus at dinner. Only 2 appetizers and one fish course and a lamb stew for outrageous prices.17 Euros for appetizera and 34 Eoros for mains.Sommelier unable to explain anything about the wines in English although 22 of the 24 guests were English speaking. Unable to lock our door. Telephones were out of order. Towels not changed daily. No instructions on how tv worked. Dissapointing
A unique and historical atmosphere, very friendly, superb food. A minor detail: they have a problem with too many flies by the pool.
I really liked the warm welcome we received and also the attention to detail was wonderful. Beautiful rooms and great food. Peaceful, lovely grounds and very relaxing.
staff efficiency and politeness a more varied breakfast would be appreciated
helpful staff single rooms crammed onto the top floor,hardly any natural light
We found the hotel situated in a very good spot, on the main drag and convenient to restaurants in Ragusa and a pleasant walk down to the steps to descend to the old town of Ragusa Ibla. No all was good and the people were very friendly
Very modern hotel. Great room. Great swimming pool.
Calm place even if the first impression is not the best ,very helpful staff in restaurant-52 different botlles from Sicilly .Generally - good and light kitchen.Nice place The door are not enough soundproof
the lack of bilingual staff. very poor english, french or other languages.
Comfortable and clean hotel, very friendly and helpful staff. Fantastic pool. A bit noisy at nighttime.
Breakfast was great!
The lady at the desk was helpful and friendly. Nothing was too much trouble for her. The breakfast was outstanding and the hotel was perfectly situated.
The hotel's location, cleanliness and value for money.
style and position
The staff and localization were very good
The patience and friendliness of the staff. The location and ambience of the hotel.
A fantastic location in the old town, near to some good restaurants and the lovely gardens. A great place to be based and a very reasonably priced hotel.
Great location, very friendly, helpful and accommodating staff. They anticipated the breakfast because we have to leave earlier, called the taxi and even re-confirmed it. There's no great view but the front yard is very relaxing full of nice flowers and chairs.
Everything, except perhaps parking, which is a bit dicey (as elsewhere in Ibla).
great location next to a beautiful park, near the cathedrals, surrounded by gorgeous architecture
Friendly stuff. Interior and the exterior of the hotel. Location. Very nice!
rooms design, helpful staff
Hotel is very nice , close to open sea arround 20-30 km but the contidtion in Sycylia is the best . I think You need to think about staying in this hotel . Nice shower , nice bed , clean
Staff were excellent, hotel was comfortable and all in all our stay was a very pleasant experience
Very nice hotel, perfect details, elegant decorations. The staff is very kindly
Best staffs for all my travels. I leaved my jacket in the room. However, they send it to other city by train. And they have good chef, too. And the night window view is best. So melancholy and romantic.
Exquisite design. Quiet place but in the centre of the city - comfortable feeling at night especially after busy and noisy day. Cheerful, attentive and friendly personnel. Not great choice for breakfast - I missed usual vegetables, sausages, bacon, omelet.
Clean, new, luxuries, and design Location besides the train station is not perfect, but there is no train traffic.
the location of the hotel and the impression at the reception very beautiful. Breakfeast very good with home made cakes the room was a bit small, difficult to go to the safe box because of the table against the wardrobe. The nosie of the reception specailly in the morning. Receptionists speaking loud very early and because we were in room N03 just above the reception it was quite unpleasant. It would be great for some of the staf to speak a bit more of english for an hotel of this category (we are french).
In-room guest facilities. Shower didn't appear to have been cleaned. Awkward room situation up a steep & narrow flight of flagstone stairs. Inconvenient hotel location for car access.
it is very stylishly decorated and an interesting old building with loads of character. The owner is extremely helpful and friendly. the parking is a bit of a problem because it's an old town with narrow streets,but there are a couple of spaces by the hotel and the owner does everything in his power to help!
Great view of old town Ragusa Ibra and mountains from the hotel windows! The hotel's American staff, Tony, was the great help for us as he speaks perfect English/Italian to solve our problems. The restaurant Locanda Don Seravino, which is about 10 min. walk from the hotel, was great, too! It is extremely hard to find the exact location of the hotel for us, the first-time visitor to the old city.
The hotel was very comfortable and the building itself is very interesting and historic. The staff were helpful and we enjoyed our stay. The reviews I had read about the hotel before going there really talked up the fact that it was a historic building and the rooms would reflect this. Our room was actually very normal and I felt disappointed by the lack of character.
very special and typical but poor situation in a narrow street
Gianluc, the cheery owner, was extremely helpful and delightful. Our room which had a loft setup for the large, comfortable bed, was very spacious, though it could have used better reading lights.The dinners were very good. The common areas were very conducive to conversation with other guests, something we really enjoyed in this hospitable atmosphere. It was very hard to find, but once we got there, it was great. The breakfasts could have been a bit better organized and plentiful.
The stone interior was very nice, we liked that aspect the most. The woman who checked us in wasn't the friendliest and took her time with our passports which we didn't appreciate her hanging onto our legal documents for 4 hours or so.
Bed comfortable, staff nice Trouble with hot water both night of stay and in the morning, difficulty to get to, room very small, air conditioning not working well (had to open windows so husband got mosquite bites), steep stairway to get up to room (although there was an alternate for easier exit to leave), poor lighting to read by.
A stylish boutique hotel with satisfactory facilities and convenient location (just 10 minutes walk to the stairway to Ibla and the local bus stop in Corso Italia). My room, with a balcony, is really luxurious. Good value for money. The shower in the bathroom is stylishly designed but not very practical.
good price/quality ratio, very rich room equipment, free minibar, excelent location. very nice breakfast. For that money real bargain. A/C too weak for that kind of room.
Very luxurious hotel, very friendly staff always prepared to help, nice hotel facilities breakfast is OK but not overwhelming
A spacious luxury room with all the extra'S. Very good value for money. Great location and breakfast. Would definitely come again!!
Superb value for money (especially the spacious rooms). Whilst the hotel lacks many of the standard facilities of other larger chains (e.g. Hilton). It is unique. I would classify it as boutique luxury. There is no internet facilities which is frustrating but the staff is v.v. helpful and service is punctual and considerate. If you are looking for somewhere that has business centre/pool/spa etc. This is not the hotel.
Hotel staff are very helpful , try hard to please you
Magnificent room. appointments and vaulted painted ceiling
Interesting decor, friendly staff We booked a superior deluxe room. The room we were given had no windows. It was large in size but still claustraphobic. Also note, this hotel advertises that some of its superior deluxe rooms have panoramic views. This is not true. They have some rooms which have windows on to the street but none have panoramic views.
Personnel very friendly. Excellent location on walking distance (via long stairs however) from historic center
Central location for visiting this part of sicily, very friendly staff, most quite and relaxing surroundings no
Clean, friendly and helpful staff Empty - no other guests so was soulless, location in middle of nowhere wasn't made clear
Very pleasantly surprised by the spacious ambience, all comforts included. Excellently situated as a base for exploring nearby Ragusa, Modica, and the seaside town of Marina di Ragusa. The bar prices were rather high - especially in the case of beer, and spirits. One point to bring up re the fabulous pool - there is no handrail by the steps, and the circular steps going down are very difficult to make out, this in view of the fact that we were accompanied by our elderly parents!
The buffet breakfast was absolutely awesome with a very large selection of fresh pastries, and with specialities changing each morning. The rooms are very comfortable and clean, and the structure is very pleasant. Wifi connection rate is a bit too expensive and swimming pool is only available till 18:30, but nothing preventing me to return to that hotel again
We were able to have our cats join us in the room. Only the fact that there was no mini bar with water, juices and beer.
Room was great, good restaurant and fantastic views overlooking the valley of the temples. Free parking. Standard of English could have been a bit better, and lots of stairs/steps, so not easy if you have a suitcase with wheels. Not easy to find either.
Excellent breakfasts with wide range of choice; lovely staff; very comfortable bed; nice swimming pool Location - seafacing but no sea view; no beach immediate beach access; noisy location due to adjacent fun fair and Friday disco; limited restaurant menu
location, walking distance to beach and center they were under constructin and we had terrible noice as of 7.00 AM
The room and location where fine,close to the beach and away from Ragusa We could not ge any wireless connection whether in the room or at reception.The computer was showing that it had connected to the hotels wireless system but it could not get an internet connection. After 6 weeks in Europe this is the first hotel this has happed at and the hotel staff, while attempting to help, could not fix the problem.
breakfast was nice - bathroom/furniture is nice - pool area is nice too. it was maybe abit too quiet however very relaxing on the other hand.
The beach is very close to the hotel. 5 minutes by foot I didn't like the Reception. I think they should improve the Reception.
Very modern and functional design. Guest rooms and en-suite of a very high standard.
Friendly staff, modern, comfortable rooms and great location. The bar was closed in the evening which was disappointing
Super modern hotel. I liked the breakfast served in our room, on a sunny terrace.
Convenient location. Great service, clean and comfortable rooms, The breakfast included had a wide selection to choose from. Would definitely stay there again