The room was great. The front desk lady wasn't kind. But it was a good experience nonetheless.
3 stars
Hyatt House Raleigh / RDU / Brier Creek
Photos of Hyatt House Raleigh / RDU / Brier Creek
Overview
Hyatt House Raleigh/RDU/Brier Creek is conveniently located near Brier Creek Commons and Research Triangle Park, not far from Raleigh-Durham International Airport. Nearby attractions include the Durham Performing Arts Center, North Carolina State Capitol, the North Carolina State Fairgrounds, and the USA Baseball National Training Complex. Family fun can be found at Umstead State Park, Frankie’s Fun Park, and Pump It Up. Guests can also visit the North Carolina Museum of Art and the American Tobacco Historic District.
The hotel offers modern guest accommodations in an all-suite setup, offering 130 studio, one-bedroom, and two-bedroom suites for guests who want a hotel that feels more like home. All guest rooms include standard amenities like WiFi and flat-screen TVs, as well as additional space in living rooms, full kitchens, and upgraded modern bathrooms. Dedicated workspaces are included in all guest rooms.
Complimentary WiFi is available throughout the Hyatt House Raleigh/RDU/Brier Creek, which also offers an on site fitness center, business services, and meeting facilities for corporate meetings and events. The meeting space encompasses over 2,300 square feet and the hotel can provide assistance with event and meeting planning needs. There is a heated indoor pool, free on site parking, and on-site dry cleaning and laundry services. Guests can enjoy dining with the on-site Omelet Bar, H Bar, and H Market, which is great for grab-and-go snacks.
This pet-friendly hotel offers select accommodations for travelers with dogs. Guests can contact the hotel regarding pet restrictions, additional fees, and other details. This is an ADA-accessible hotel, offering accessible public spaces and guest rooms for travelers.
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Amenities at Hyatt House Raleigh / RDU / Brier Creek
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchenette
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Snack bar
- Restaurant
- Bar/Lounge
General
- Family rooms
- Seating area
- Telephone
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Things to do
- Pool table
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hyatt House Raleigh / RDU / Brier Creek
8.9
Very good
1280 verified ratings
Wonderful
875
Very good
167
Good
88
Okay
34
Fair
44
Mediocre
25
Poor
47
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many expressing dissatisfaction with the service and cleanliness. Issues included rude staff, unresponsive management, and dirty bathrooms. However, the breakfast received positive feedback, and some guests appreciated the beautiful rooms and accommodating staff, especially during challenging situations like COVID-19 restrictions.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Staff was very friendly. Room was clean and comfortable. Location was convenient to the airport. Problems: Water pressure in the shower was nonexistent. A trickle. No charging ports/usb in the rooms. Breakfast was poor. Limited choices or unavailable at 6 am when the buffet was scheduled to open. Coffee was terrible, tasted like brown hot water. Shock: Ordered a double vodka (Tito’s) /tonic at a c...
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Pros (+) comfortable bed, spacious room, breakfast options, safe and easy parking
Pros (+) Breakfast was better than most places you say.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hyatt House Raleigh / RDU / Brier Creek?
Guests consistently praise the super comfortable beds at the hotel.
Is parking readily available at Hyatt House Raleigh / RDU / Brier Creek?
The hotel offers free on-site parking, ensuring convenient parking for guests.
What can I expect from the food quality at Hyatt House Raleigh / RDU / Brier Creek?
Guests have raved about the amazing breakfast and delicious coffee offered at the hotel.
How clean is Hyatt House Raleigh / RDU / Brier Creek?
Guests consistently highlight the cleanliness of the hotel, describing it as very clean and updated.
When is the best time to visit Hyatt House Raleigh / RDU / Brier Creek?
The high season at the hotel is in April, offering a great time to experience the hotel's wonderful amenities and location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
This hotel offers select accommodations for travelers with dogs, making it a convenient option for pet owners. However, it's advisable to contact the hotel regarding pet restrictions and additional fees.
Explore Nearby Attractions
The hotel's proximity to attractions like Brier Creek Commons, Research Triangle Park, and Umstead State Park makes it an ideal base for exploring the area. Consider planning visits to these nearby attractions during your stay.
Check Room Cleanliness
While many guests praised the cleanliness of the hotel, some mentioned issues with room cleanliness, such as leftover food from previous guests. It's advisable to check the room upon arrival and report any cleanliness concerns to the staff.
Be Mindful of Breakfast Quality
While some guests enjoyed the breakfast, others mentioned issues with the quality, such as cold food and limited options. It's recommended to manage expectations regarding the breakfast offerings.
Inquire About Housekeeping Services
Some guests reported confusion or dissatisfaction with housekeeping services, including delayed or missed room cleaning. If you require housekeeping, it's advisable to communicate your needs clearly with the front desk.
Utilize the On-Site Amenities
Guests appreciated the on-site amenities, including the pool, fitness center, and pool table. Take advantage of these facilities to enhance your stay at the hotel.
Consider Transportation Options
The hotel offers free airport shuttle and shuttle services, which can be convenient for travelers. It's worth considering these transportation options for a hassle-free experience.
Check for Room Comfort
While many guests praised the comfortable beds and clean rooms, some mentioned issues with specific room features, such as firm beds and noisy appliances. Consider checking room features upon arrival and addressing any concerns with the staff.
Plan for Event and Meeting Needs
If you're considering hosting or attending corporate meetings or events, the hotel offers over 2,300 square feet of meeting space and assistance with event planning. It's worth exploring these options for business-related stays.
Location
10030 Sellona Street, Raleigh, NC 27617
What's nearby
- William B. Umstead State Park4.4 mi
- Raleigh City Museum7.9 mi
- Crabtree Valley Mall7.9 mi
- Lenovo Center7.9 mi
- Carter-Finley Stadium8.2 mi
- North Carolina Museum of Art8.3 mi
- J.S. Dorton Arena8.8 mi
- JC Raulston Arboretum9.3 mi
- Meredith College9.5 mi
- Small House9.6 mi
- North Carolina State University10.3 mi
- Raleigh Little Theater10.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt House Raleigh / RDU / Brier Creek
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $154 |
Average price (weekend night) | $154 |
When to book a room at Hyatt House Raleigh / RDU / Brier Creek
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hyatt House Raleigh / RDU / Brier Creek
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Value for money | 8.9 |
|---|---|
Distance to city center | 12.6 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 1.6 mi |
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