Online rates were wrong, hotel was overbooked so we were given a room with a Murphy queen instead of the king we booked
3 stars
Raleigh Marriott City Center
Photos of Raleigh Marriott City Center
Overview
Marriott Raleigh City Center is set in Raleigh and is a short walk from Raleigh Amtrak Station. It provides free wireless internet and is moments from Raleigh Convention Center and other well-known attractions.
Those staying at the hotel can unwind in the indoor pool. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room. Valet parking, a concierge and a Jacuzzi are also provided.
Marriott Raleigh City Center provides rooms equipped with a hair dryer, plus all the essentials to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby when looking for a bite to eat. A selection of cafés and restaurants are also available in the area.
Local sites close to Marriott Raleigh City Center include North Carolina Museum of History and NC Museum of Natural Sciences. It is a short stroll from Shaw University and North Carolina State Capitol.
Latest deals for Raleigh Marriott City Center
Amenities at Raleigh Marriott City Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Grocery deliveries
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
- Smartphone dock
General
- Seating area
- Interconnected room(s) available
- Telephone
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Raleigh Marriott City Center
9.1
Wonderful
722 verified ratings
Wonderful
488
Very good
104
Good
42
Okay
28
Fair
30
Mediocre
6
Poor
24
Summary of reviews
Guests say
Guests loved the hotel's location, which is ideal for exploring downtown and nearby restaurants. However, many expressed dissatisfaction with the service, citing rude staff and slow valet parking. Cleanliness was also a concern, with reports of unclean rooms and issues with bathroom facilities. Overall, while the ambiance and amenities were appreciated, the service and maintenance left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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9 out of 10
273 reviews
9.1 out of 10
328 reviews
10 out of 10
4 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) The staff was wonderful and my room was good.
Cons (-) So the wifi wasn't all that good and there was not much to do downtown, the area seems to close up at 6.
Pros (+) In City Center, helpful front desk staff, comfortable bed.
Cons (-) Very high cost for City size. When asked was lied to about parking and Internet access. Was told that hotel parking was valet only for $30. This was wrong. You can self park for $12 though we parked one block away for $7. Also, was told Internet access was $10 per day. Lies. There was free Hotel 24 hour Internet Access for free, albeit slower but ok for email and general internet access. When we w...
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Pros (+) Friendly, staff at the front desk were very happy and helpful. We were able to check in when we arrived without delay. We felt safe and secure. The Rye restaurant offered a evening meal buffet special and it was great. Although the hotel was hosting multiple events, it did not feel overcrowded or too busy.
Cons (-) Road closure preventing returning to hotel during the race. It would have been nice to show a hotel vouchered to gain access to a way/or escort to the parking area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique dining options?
The hotel offers a unique dining experience at the on-site restaurant, with a selection of cafés and restaurants also available in the area.
What amenities are available for guests with accessibility needs?
The hotel provides increased accessibility, elevator access, and rooms equipped with adapted baths and non-feather pillows for guests with accessibility needs.
What practical information should I know about parking at the hotel?
Valet parking is available, and guests should be aware that there is a charge for parking.
When is the best time to visit the hotel?
The high season is in April, offering a great time to visit and enjoy the hotel's strategic location and attentive staff.
What can I expect from the hotel's customer service?
The hotel's staff are described as excellent, friendly, and accommodating, providing attentive and strategic service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Joining Marriott Bonvoy
Some guests noted that Wi-Fi is free for Marriott Bonvoy members, but this information may not be clearly communicated. Joining the loyalty program could provide additional perks and savings.
Be Mindful of Noise Levels
A few guests mentioned that the hotel can get noisy, especially when large groups are present. Light sleepers may want to consider this when booking.
Check for Extra Charges
Some guests reported unexpected charges on their credit cards, such as fees for Wi-Fi. It's advisable to review the final bill carefully and inquire about any unclear charges.
Explore Nearby Dining Options
The hotel's central location offers easy access to numerous restaurants and cafes, providing guests with a wide range of dining choices within walking distance.
Consider Alternative Parking Options
While valet parking is available, some guests found it inconvenient and reported issues with the public parking garage. Exploring nearby parking alternatives may be worthwhile.
Verify Room Amenities
A few guests mentioned discrepancies between the booked room type and the actual room received. It's advisable to double-check the room details upon check-in to ensure accuracy.
Utilize the On-Site Facilities
Guests appreciated the hotel's indoor pool, hot tub, and exercise facilities. Taking advantage of these amenities can enhance the overall stay experience.
Plan for Eventualities
Some guests experienced issues with room maintenance, such as clogged showers and malfunctioning equipment. Being prepared for potential maintenance concerns can help manage expectations.
Consider Joining the Loyalty Program
Joining the Marriott Bonvoy program can provide access to exclusive benefits, such as free Wi-Fi, and potentially enhance the overall stay experience.
Location
500 Fayetteville Street, Raleigh, NC 27601
What's nearby
- Marbles Kids Museum0.3 mi
- Leonard Hall0.4 mi
- North Carolina State Capitol0.4 mi
- Raleigh Convention Center0.4 mi
- North Carolina Museum of History0.5 mi
- North Carolina Museum of Natural Sciences0.5 mi
- Peace College Main Building1 mi
- Pullen Park1.3 mi
- Raleigh Little Theater1.9 mi
- North Carolina State University2.6 mi
- Meredith College3.1 mi
- Small House3.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Raleigh Marriott City Center
Low season | November |
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High season | September |
Average price (weeknight) | $237 |
Average price (weekend night) | $242 |
When to book a room at Raleigh Marriott City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Raleigh Marriott City Center
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 11.0 mi |
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