Ramsey Hotels

We are very pleased with the accommodations, the breakfasts were varied and great. The housekeeping staff was wonderful and friendly. They were ready to help us with whatever we wanted. The entire staff was very friendly and helpful.

I complained to the kitchen staff about the coffee in their new coffee maker, and they made us a separate pot of coffee, and made it available to all. The next day, the new coffee maker was gone! The coffee then was great.

Clean

Little noisy road noise

clean, very modern looking lobby, pool area and rooms

nothing

The free breakfast

There should be an exhaust fan in the bathroom

The customer service was really good

The room was really nasty and the bed sheets was really dirty, I will never go back there .. I would really like my money back !!

Desk staff night and morning

My room was not cleaned properly.

Luxury furnishings in room Clean and fresh smelling Quiet (even with kids staying there) Amenities (such as breakfast) were fantastic Staff was professional and polite

Pool and spa were very small

We'll be back

I really like this hotel chain because of how large the rooms are.

i booked a smoking room, when I got there the gave me a non smoking room. So I go back to the desk to fix there mistake and the person working had to call in the boss to get me switched. Not real easy for them. But they did it. Had to take a Handicap room.

Tv remote had no batteries, the place smelled like Indian food when I walked in, the heater made a rattling noise all night, pillows were extremely wore out, the refrigerator light was out, half of the lock was missing......60 bucks poorly spent!

Nothing at all.

Check out was horrible and front desk mgt was on the phone the whole time

Location was great for our event, accommodations were very nice and clean. Staff was very helpful and friendly.

Can't think of a thing!

The rooms were very nice. It was a good location and central to all of our needs. They have a beautiful commons area in the works, and I can't wait to go back and see the finished product.

Unsecured entrance that anyone could come in and out of the building without the use of their room card.

A junior football team was there and the kids were running all over the place liked they owned the hotel. Parents did nothing and management did nothing. Not worth $135 as I had a much better experience downtown for $111.

Free cookies at the service desk! Great breakfast options. Wonderful bike/walking path only 5 min from the motel - loved that!

Very loud motorcycles were revving their engines for 10-15 min. right outside the motel entrance between 2 - 3 am on 2 out of the 3 nights we were there. Woke us up, but hotel staff said they had no idea what we were talking about!!

Location was good. Price was right. It served the purpose. Not sure that I'd stay there again.

Bed was hard and lumpy. Strong cleaning product smell.

Location

Room was dirty. Tough area due to security concerns.

Nothing. Experienced the worst customer service ever.

Had to wait 1 hour for check in. Was not allowed to Check in as one of the members (out of three member's) had a copy of the passport. No way to contact the manager and the person at the reception desk was very rude. had to call the company to cancel our reservation. Will never ever stay in this hotel.

Nothing. Needs were uncomfortable. Then my stay turned into a nightmare.

The staff checked me in after giving my non-refundable booking confirmation number. Then in the morning they called me and told me that the room had not been paid. The manager asked me for my credit card to verify if the numbers were correct. I obliged him and asked him not to swipe my card again while I was on hold to get my online non refundable prepaid receipt faxed over. While on hold the jerk working overnight swiped my card, just after I handed it to him. I then told them that I just asked they not do that until the receipt faxed over and to immediately give me my card back. He refused. This guy proceeded to refuse to give me my card, then explain to me that even though he swiped it he wasn't billing me. Then, my stay got worse. This jerk threated go call the cops when I demanded my card back. Neither the night clerk, nor the day manager would return my card. Since they swiped it, I hung up calling the online booking company and canceled my card as stolen so these guys would not be able to double bill me. Then these jerks called the cops. The night clerk then told the cops that when I walked away to cancel my card that he tried to swipe it for $70, $60, $50, $40, & $30. Thank God I cancelled my card. The cops told them that no crime had been committed and thankfully the officers were nice to me. They forced him to return me my already cancelled card. Needless to say, this isn't my first bad experience at this hotel, but I sure will be my last. I do not recommend that you subject yourself to this kind of horror story. What a waste of money. Thanks for ruining my day Super 8. You are not awesome.

Ac was broken no screen in the window. Room was reallg bad with the stibk. Bathroom wasnt in the greatest ahape

Was the best stay ever. Close to highway, and restaurant. Will definitely be back.

front desk called to see if all was okay with the room. chocolate chip cookies in the evening.

not enough lighting in the room

Secluded area. AwY from traffic.

Needs a hot tub in pool area A more reasonable price breakfast for hotel guests

Location was great. Front desk staff was awesome!!!

Lights on the front of building shined in our room all night. Even with curtains drawn. House keeping did not leave towels 2 of the 4 days we stayed.

We stayed on the first floor and found our room to be recently updated and very nice. The rpom was clean, hotel staff was very friendly and the free breakfast was nice as well. Would stay there again.

This is being nitpicking, but having some coffee that is not so strong would be nice.

Location was good for what I was there for. Shopping was good, close to hotel. Hotel appeared to be updated since the last time we stayed there.

My only complain were small for a king bed and not very comfortable

Lobby was pleasant. Wireless - great. needs a public printer for computer.

replace towels and blankets. very old - looks cheap, milk was bad and waffle mix taste sour, could be a nice place but needs work. carpet needs replaced. in room.

Breakfast was good and well stocked. Stafff was friendly and helpful.

Location.

I recently stayed here during the 2016 U.S. National Figure Skating Championships which took place in St. Paul. This hotel is really nice, tucked neatly right off of I-94. Was easy to find and is in a quiet buisness park just outside the Minneapolis Metro area. Check in was seamless (I used e-check in) and they had everything ready to go. Really nice staff at check in. The rooms are very nice. Modern decor and very clean. I stayed on the south facing side (718) which meant no noise from the Interstate. My room was the two room suite but is really more like 4 rooms with a sleeping area, common area with sofa, kitchenette/mini-bar, and bathroom. Everything was really clean and comfortable. The bed was heaven. Having the microwave and mini-fridge came in handy. The bathroom very spacious...plenty of towels. Lots of closet space and the floor was really quiet...never heard a peep. The breakfast was delicious as well. Ate there most mornings. Made to order omlettes and everything else. Attending an event in St. Paul I had been concerned I was staying a bit far away but the travel time to St. Paul was only about 15-20 minutes...super fast. Just get on I-94 till you get there. The hotel is really only about 7-10 minutes from downtown Minneapolis. Very accessible. I can't say enough good things about this hotel. The price was perfect as well. Really upscale stay without breaking the budget. All staff always with a smile and very friendly. Stay here!

Nothing!

We stayed at this propertry a year or so ago for my sons wedding. This weekend was another event, the christening of his son at nearby St. Anthony Village. We really appreciated the space, the managers reception, but especially the great breakfast.

Staff

Parking lot was full of ice and not salted. My husband fell getting out of his truck.

Breakfast and on-site laundry capabilities. Front desk woman in the evening was always very friendly and accommodating.

Never received the wake-up call I requested and the hot tub was 'bathtub warmth', which was not conducive to our needs after football camp 10 hours a day and why we selected the hotel from a previous year.

Larger breakfast room than most motels. Plenty of pool towels in pool area.

Motel was very outdated, dirty, and musty smelling. When I think of Country Inns I think of NICE places to stay. NOT the case with this one! If I were Carlson, I wouldn't want to be associated with this motel. It was definitely NOT 2 1/2 star quality

staff always friendly they do thier best to make sure guests r comfy. breakfast is always ready on time and is exceptional for a hotel breakfast. the hotel is a little older and it shows but for the price its not bad. internet is free and works well

arrived b4 3,checked in&told 3pm.room wasn't set. one was avail.tried help aguest with incidentals fee insteasd of 20 clerk charged entire room to my card. situation was remedied but if you stay be readyfor 1 of front desk staff to mess up, not intentionl

Breakfast was okay

Exercise facilities was a joke. Stair stepper kept coming loose as I was using it. And treadmill would catch and I couldn't use it

Nothing

Everything... Room smelled gross, bathroom was small and too close to beds, pool was broken

Pleasant manager.

Guy in next room snored like a bulldozer.

Friendly house keepers.

its not worth to stay what i pay

Great hot-tub; restaurant shared the parking lot, so easy access to dinner; on a bus line to the college that I was in town to attend a workshop at; very generous breakfast buffet

a bit pricey for the star level

Nice pools n hot tub breakfast was great

The pools and hot tub are really nice. The location is good, if a bit noisy being beside a busy road.

Price

Not terribly clean Hallway stunk like stale cigarettes Sheets were so worn they had holes in them Very few outlets to plug in charge devices

Awesome staff - friendly and helpful! Clean, great room!

Great staff, clean rooms, and a great location to work from.

Nothing.

The hot tub in the room and being able to relax

The people that was above me was really noise lot of banging but this had nothing to do with the hotel is was just to tired to go to the front desk to say anything.

nothing

Beautiful and comfortable accommodations.

Nothing. It was very nice.

room size was wonderful. Plenty of room for 2 kids and 1 adult - loved it

Good breakfast, good bed.

A little out dated and a few things to repair

Hotel felt unclean and tired

The pool. Seemed clean and well maintained.

Room smelled of smokers. The waffle iron needs replacement. No matter how much you spray it with oil the lower from will not let go of the waffle. Very messy & time consuming. The young gal from India/Pakistan was somewhat rude.

Location is perfect: Rink is near, mall is as well.

I got ice from the machine our first evening. Got up to the room to make a drink and found shredded plastic in the ice! Lots of it. I spit out several pieces. The next day I brought pieces of plastic to the front desk; got little response! Stay elsewhere!