This was a great location, clean and comfortable. Mason at the front desk was particularly helpful on several occasions. Thank you for the great stay.
3 stars
Courtyard by Marriott Ontario Rancho Cucamonga
11525 Mission Vista Drive, Rancho Cucamonga, CA 91730, United States
Rancho Cucamonga, CA
See location+1 909 481 6476Photos of Courtyard by Marriott Ontario Rancho Cucamonga
Overview
The Courtyard by Marriott Ontario Rancho Cucamonga will meet your unique needs with a spacious, functional, and well-appointed guest room, a Bistro that proudly serves Starbucks, and personal service. Located in the heart of the Inland Empire, and the Rancho Cucamonga business district, we are centrally located to Ontario, Mira Loma, Pomona, Fontana, and Chino. The area is home to several distribution and manufacturing facilities. Experience NASCAR and Indy-Car racing at the Auto Club Speedway, located just 4 miles from the hotel. NHRA Winter Nationals at Pomona Raceway are just minutes from the hotel! World-class shopping and entertainment are just minutes away at Ontario Mills, Victoria Gardens, San Manuel Ampitheather, Citizen’s Business Bank Arena, Bass Pro Shops, and Quakes Stadium. With meeting and banquet space for up to 50 people, we are the ideal setting for your next event! The Courtyard by Marriott Ontario Rancho Cucamonga welcomes you to our hotel!
Latest deals for Courtyard by Marriott Ontario Rancho Cucamonga
Amenities at Courtyard by Marriott Ontario Rancho Cucamonga
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Vending machine (snacks)
General
- Window
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Bathroom
- Raised toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Courtyard by Marriott Ontario Rancho Cucamonga
8.0
Very good
189 verified ratings
Wonderful
95
Very good
29
Good
16
Okay
14
Fair
13
Mediocre
7
Poor
15
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many restaurants and shopping options nearby. However, there were significant complaints regarding the cleanliness of the rooms and the quality of service, with several guests reporting issues that went unaddressed by staff. Overall, while the hotel has potential, improvements in service and cleanliness are needed to enhance the guest experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
150 reviews
8.1 out of 10
12 reviews
9.6 out of 10
1 review
8.7 out of 10
5 reviews
All reviews
Pros (+) Very comfortable room, very nice bed and bedding, liked the little sofa and seating area. Staff very friendly and helpful, nice lobby with cafe.
Cons (-) My room had a bit of a funky smell when I checked in, and the ironing board cover was very thin (ended up ironing a grid-pattern into my dress accidentally from the metal grid of the board). Solved by putting a towel over the board and ironing on top of that, which I wish I'd initially done.
Pros (+) Ontario mills mall is 5min at the distance. Many restaurants nearby
Cons (-) There was a leak in the bathroom
Pros (+) Location is convenient and was family friendly. Easy to not leave the are, a lot to do in walking distance. Jasmine at the cafe was amazing and friendly...wish I could say that about the rest of the staff.
Cons (-) I can't say our stay was terrible but there were a couple of incidents and it seemed as though the staff didn't address them in order to provide great or good customer service. Example: fire alarms went off (false alarm) I wasn't sure where it was coming from if it was false or not. None of the guests seemed to have any idea. I walked out with my 3 kids who were freaking out thinking it was a real...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary upgrade to a suite through the Bonvoy membership, 24-hour gym, and a spa and wellness center.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are very comfortable, providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers parking for guests, although some reviewers have mentioned limited parking due to customers from nearby restaurants.
What can guests expect in terms of food quality?
The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. However, some guests have expressed disappointment at the lack of a continental breakfast and the quality of the breakfast provided.
How is the cleanliness and customer service at the hotel?
Guests have praised the hotel for being clean and centrally located, with attentive staff. However, some have mentioned issues with cleanliness, such as dirty towels and bedding, as well as challenges with accessing the wifi.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade to a Suite
Some guests received complimentary upgrades to suites through the Bonvoy membership, providing a more spacious and comfortable stay.
Check for Construction Notices
Be mindful of potential construction noise, as some guests experienced disturbances due to ongoing construction on certain levels of the hotel.
Consider Room Location
Guests reported noise disturbances from construction on the fourth level, so it may be beneficial to request rooms away from areas undergoing construction.
Verify Room Amenities
Some guests were disappointed by the absence of a microwave in their rooms, so it's advisable to confirm the availability of specific amenities before booking.
Opt for a Higher Floor
Guests suggested choosing rooms on higher floors to avoid noise disruptions and to enjoy better views.
Parking Considerations
Limited parking was noted due to customers from nearby restaurants parking at the hotel, so it's recommended to plan for potential parking challenges.
Address Wi-Fi Issues
Some guests encountered difficulties accessing the Wi-Fi, leading them to rely on cellular data, so it's advisable to inquire about Wi-Fi reliability upon check-in.
Request Housekeeping Services
Housekeeping services were reported to be infrequent, with some guests not receiving room refreshes during their stay, so it may be beneficial to request regular housekeeping if needed.
Confirm Breakfast Availability
Despite the advertised complimentary breakfast, some guests experienced challenges in accessing it due to short staffing, so it's advisable to verify breakfast availability and staffing levels.
Be Mindful of Room Cleanliness
Several guests reported cleanliness issues such as dirty carpets, towels, and bedding, suggesting a need for improved attention to cleanliness standards.
Location
11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
What's nearby
- Villaggio Nail Spa126 yd
- Royal Spa0.7 mi
- Loanmart Field1.7 mi
- Victoria Gardens2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Ontario Rancho Cucamonga
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | October | $186 | $183 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 33% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Courtyard by Marriott Ontario Rancho Cucamonga
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Ontario Rancho Cucamonga
FAQs when booking at Courtyard by Marriott Ontario Rancho Cucamonga
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Rancho CucamongaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 3.0 mi | Ontario | 3.0 mi |
Everything you need to know for your stay in Rancho Cucamonga
Complete your trip
Popular destinations