Pros (+) Super nice location and was clean and comfortable
3 stars
DoubleTree by Hilton Rapid City Downtown Convention Center
Photos of DoubleTree by Hilton Rapid City Downtown Convention Center
Overview
In Rapid City, South Dakota and a short distance from Ellsworth Air Force Base, this hotel features an on-site restaurant along with spacious guest rooms and free wireless internet. Start the day at the Holiday Inn Rapid City-Rushmore Plaza with a workout in the modern fitness center or with a free weekday newspaper and a cup of coffee from in-room coffeemakers. The hotel also features an indoor swimming pool and gift shop. The Reptile Gardens, Waterslide Park and the Rushmore Plaza Civic Center are easily accessible. Mount Rushmore National Monument is also located within driving distance of the Rapid City-Rushmore Plaza Holiday Inn.
Latest deals for DoubleTree by Hilton Rapid City Downtown Convention Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Rapid City Downtown Convention Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
Pool and spa
- Sauna
- Hot tub
- Indoor pool
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
General
- City view
- Storage available
Workspace
- Fax/photocopying
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Rapid City Downtown Convention Center
8.8
Very good
525 verified ratings
Wonderful
314
Very good
97
Good
51
Okay
22
Fair
18
Mediocre
6
Poor
17
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and great location, with many noting the inviting atmosphere and friendly staff. However, several reviews highlighted issues with noise levels, particularly from other guests and staff, as well as inconsistent service in certain areas such as breakfast and air conditioning.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
330 reviews
8.7 out of 10
99 reviews
8 out of 10
1 review
8.4 out of 10
4 reviews
All reviews
Pros (+) Ambience and decor of the room
Cons (-) Very loud noise from the lobby area came thru my room door until 10pm. Water wouldn't stay more than lukewarm in the shower. Informed front desk at checkout.they said sorry, we'll have to look into that.
Pros (+) Driving up to this hotel you think- uh oh. I'm being transported back to the seventies. However, they have recently (and still in the process) of remodeling and the lobby and my room was really nice.
Cons (-) The air conditioning did not seem to work in my room, so that may not have been updated. The pool is really small and indoors, so. I wouldn't plan on this being a vacation getaway for the family. The gym is also very small for my needs. Working out is very important to me, so I had to go to the Y and pay $15 for an adequate facility for me.
Pros (+) Nice rooms, beautiful common areas, good breakfast. Next to lovely city park.
Cons (-) Pool is small, cold, and has too much chlorine. Also pet ($30) and extra bed fee ($15) are kinda high. Also a little to far out of the way (away from highway and downtown restaurants).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is spacious, quiet, and comfortable, making it a great place to stay year-round. However, it's important to note that the low season is in November, while the high season is in June.
How is the food quality at the hotel?
The breakfast buffet is amazing, and the restaurant offers excellent service with great food. However, some guests have mentioned that the room service food was not up to par.
Is parking readily available at the hotel?
The hotel offers parking, but some guests have experienced frustration due to limited and crowded parking spaces, especially during events in the nearby park.
What can guests expect in terms of cleanliness at the hotel?
The hotel is known for its clean and updated rooms, as well as its overall cleanliness. However, some guests have mentioned issues with the pool area not being welcoming and some rooms being outdated and dirty.
How is the customer service at the hotel?
The staff at the hotel is friendly, respectful, and helpful, providing top-notch service. However, a few guests have experienced challenges with staff communication and service, particularly in relation to shuttle scheduling and front desk interactions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevators
Some guests mentioned that rooms near the elevators can be noisy, so consider requesting a room away from the elevators for a quieter stay.
Check for Special Events
Before booking, check for any major events happening nearby, as it can impact parking availability and overall noise levels around the hotel.
Consider Bringing Pets
The hotel is pet-friendly, so if you're traveling with pets, it's worth considering this option, although some guests mentioned that it can make the hotel seem busy and loud.
Request a Quiet Room
If you prefer a peaceful environment, consider requesting a room in a quiet area of the hotel, especially if there are events or tournaments taking place nearby.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Rushmore Plaza Civic Center, The Journey Museum & Learning Center, and Main Street Square for convenient and enjoyable outings.
Be Mindful of High Season
If you prefer a quieter experience, consider avoiding the high season in June when the hotel may be busier.
Double-Check Breakfast Inclusions
While some guests praised the breakfast, others were disappointed by the lack of breakfast service included with the room, so it's advisable to double-check this before booking.
Consider Room Service Alternatives
If you're not satisfied with the room service, consider exploring nearby dining options or delivery services for meals.
Utilize the Fitness Center
Guests appreciated the well-maintained fitness center, so if you're into fitness, take advantage of this facility during your stay.
Plan for Parking
Be aware that parking can be challenging during events, so plan accordingly and consider the potential impact on your stay.
Location
505 N. 5th St., Rapid City, SD 57701
What's nearby
- The Journey Museum & Learning Center0.3 mi
- Milwaukee Road Freight House0.4 mi
- Art Alley0.5 mi
- Emmanuel Episcopal Church0.8 mi
- Flags & Wheels Indoor Racing0.8 mi
- Dinosaur Park1.2 mi
- Pirate's Cove Adventure Golf1.3 mi
- Cathedral of Our Lady of Perpetual Help1.9 mi
- Call of the Wild Museum3.6 mi
- Watiki Indoor Waterpark Resort3.8 mi
- Hidden Valley Observatory3.9 mi
- Chapel in the Hills4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Rapid City Downtown Convention Center
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $135 |
Average price (weekend night) | $119 |
When to book a room at DoubleTree by Hilton Rapid City Downtown Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Rapid City |
Distance to airport | 8.8 mi |
Everything you need to know for your stay in Rapid City
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