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Room was very nice, plenty of room. Had a great cook to order complementry breakfast.
Our stay was perfect. Staff was awesome. Hotel was very clean!!!
Very nice room, best hotel breakfast in a long time, fireplace! all for a good price.
The quality and spaciousness of rooms; energy saving design; pool and spa; breakfast Breakfast area crowded and chairs, while comfortable, where too big for the tables; received only additional bar of soap during 7 day stay; toilet paper rough; pool towels not replenished or very small.
I love the memory foam mattress' every time I go that's the best thing. The Breakfast Is ALWAYS GOOD AND Very filling. I love the ayres hotels I usually try and stay at all of them this tI me though the cleaning crew bothered more than usual. 3 x's they came to my room after the first time I had told the ladies they could come back when I get ready to check out that I would be checking out by 11:45. I was taking a nap and they continued to knock.
Nice new and very comfortable.
Very well built. This hotel even located by a very busy highway, it's still very quite. The patio area seems relaxing! I recommend.
Did not like the light switches, coffee pot was in a very difficult to operate, and very awkward to use in that place, good coffee. Good sleep, Good places to eat near by.
It was clean. Staff was friendly. Nothing
price, location, amenities, parking, all good.
I stayed here for 3 nights while looking for a place to move to in the area. I checked in very late and being a woman traveling alone I was hesitant to see what floor I would be on but the gentleman at the front desk put me on the secure 3rd floor without me asking so that was much appreciated. My single king room was extremely clean (even smelled great), bed was very comfortable, the breakfast had a great variety of food and drinks. Very welcoming place and for an awesome rate. Not the more picturesque location as it is in an industrial area but I had no issues with security or safety.
Spacious room, would return if I need to go to the area. Complimentary breakfast was nice, good price.
Location Room was tainted with cigarette smoke smell, claustrophobic, 88 degrees in hallways, AC in room was like an icebox, temperature extremes and horrible front reception rude as heck.
The fact that we were on a floor with access to the outside grassy area for pets was great. The kitchenette had a fridge and microwave. Nice stay. The shower could have been slightly cleaner or updated faucets.
The rooms were spacious, good sized kitchen area, bathroom and vanity. Beds and pillows comfortable. Very clean. Breakfast was amazing! Pool was perfect! Not informed of remodel, smell of paint off and on in the lobby and hallways. Stuffy in the hallways, no air.
We arrived earlier than expected and Janice was very helpful and welcoming to accommodate us. I had stayed here before and was very pleased to come back. We Loved the room. Was well cleaned. Bed was comfortable. The room was a great size. The only thing we had a problem with was that they put us in a handicap room and the shower was extremely hard to use being as the toilet area and shower were one big open area and the was no shower curtain to divide or an easy way to use it
Large rooms, good breakfast and friendly staff. But the extra that put this hotel over the top for us was their complimentary happy hour from 5:00-7:00: 2 free drinks and tacos in the cozy dining area. After being stuck in snow traffic for hours, this was just what we needed to unwind!
Location of my handicapped room right off the elevator Lights in bathroom on motion detector and shut off every time I was in the shower.
I stayed here with two young children when visiting family in the area. The gentleman at checkin was very friendly. He was very polite and checked us in quickly and smoothly. The pool was fun for the kids. It seemed clean and kept up. The full breakfast was good- normal for this type of hotel. Oh and the beds were very comfortable. The rooms were ok. Just felt like it needed updating. The carpets looked old and a little dirty. The fabric couch was in need of a good steam cleaning or just replacement altogether. Smelled a little musty.
The hotel staff were friendly and efficient. The room was clean, attractive, quiet, and spacious. The breakfast was robust and tasty. The landscaping was exceptional. We had bougainvilleas blooming right outside our window!
a most beautiful property. so many artifacts from so many different parts of the world. several restaurants on the property. the staff are helpful and polite. very early in the morning there was work being done outside my room that woke me up and lasted for at least an hour and a half. that was very annoying.
Staff was amazingly nice and everything made you feel on vacation. I was charged over $200 in "authorization fees" even after I had checked out and when I called to find out what it was for they told me they didn't know and it "should" clear within the next few days.
Downtown riverside idiot started leaf blowing at 5am
Our stay would have been perfect if we hadn't been assigned a room above the event hall. The music was so loud that the floor was vibrating below us intermittently from 6pm to modnight and we could hear every song, every scream, every time the DJ said something. I wanted to take a bath and knew I wouldn't actually be able to relax. We wanted to watch a movie but had a hard time hearing the television when the music came on. I went to bed early with ear plugs in. We called the front desk several times and they said they were unable to move us and unable to give us a refund so we could check into another hotel. My boyfriend took on the brunt of the conversations and he became super upset. I could feel his blood pressure had gone up when I held his hand. Though unable to offer us a solution they were very generous in their attempts to make our stay a positive one. They comped valet and also dinner at the hotel restaurant. The next morning we were able to enjoy the hot tub and pool. I would definitely stay here again but not on a weekend probably and I would absolutely call ahead of time to make sure there's no large events happening that include a DJ. Very, very loud music at wedding. It felt like our room was above a club.
Not a lot to due near by leaf blower started outside a 5am
The building and ambiance is incredible. Their decorations at Christmas are a sight to see. Walking distance to many restaurants and bars. The restaurants and bars at the hotel were truly outstanding. The check in and check out was horrendous. If the building wasn't so nice, that would be enough not to come back. The employees at the front desk weren't the most pleasant of people to interact with.
It was a beautiful historic hotel in the heart of downtown Riverside. The staff was wonderful! We ordered room service out last night there and the food was delicious. We only wish we had more time to enjoy the amenities! Everything was wonderful!
Loved everything especially the spa and personal service.
For cost of hotel they should have free WiFi in rooms
The Mission Inn is a beautiful, historic hotel located in downtown Riverside, Ca. The lobby and restaurants are lovely. The hotel staff is courteous and accommodating. The carpet throughout the facility appeared old and dirty, especially on the stairs behind the registration desk. The rooms definitely need freshening up. NOT what I expected for more than 200.00 per night. I was disappointed.
needed a little getaway and MI did not disappoint more towels at the pool
Shower didn't work. Didn't have time to wait around for it to be fixed.
My daughter and I stayed one night while visiting colleges in the area. The price/room was as good as I've ever had (we did get a pretty good discount from hotels.com). Property and room were clean and well-maintained and the breakfast was better-than-average. Bonus at breakfast was a nice covered patio. I will stay here every single time I am in the area as log as the price doesn't creep too high. The free greeting cookie was a little dry -- just kidding! even the cookie was good.
What can I say but WOW! The staff was always friendly and went out of their way to make you comfortable and feel like one of the family. The rooms are very clean, comfortable and quiet (even with guests next door). Breakfast was great with made to order eggs. The lobby was warm, inviting and decorated beautifully for Christmas. You can't beat the location either. There's a mall just across the street with a bowling alley and very large movie theatre, grocery store just across the street as well. And if you're hungry there are so many restaurants to choose from within walking distance. Why would you want to stay anyplace else? There was nothing I didn't like.
Cleanliness. Staff friendly. Good breakfast. Excellent wifi. Not many nights open at the bar.
Perfectly clean, custom omelette at breakfast. 1:30 a.m. Staff not friendly. Morning staff much more friendly. Breakfast omelette cooked to order. Cleanliness.
They had all of the on site facilities that I could have wanted. I did laundry(they sold single serving detergent), for example. Very nice staff. Breakfast was standard hotel food except they had 2 people making omeletts(still crappy 6-9 am hours..). Considering I'm choosing to stay at a nice place I would have liked if that was more flexible, but I'm probably an outlier. The spa signups were not very comprehensive, mostly my fault though. I went in expecting to stay at a spa hotel where that was the focus, but I got a very nice hotel that happened to have a spa. Prices were expensive for spa stuff but I didn't sign up ahead of time and it wasn't well communicated, but that's mostly on me for not asking ahead. A small gripe.
temperpedic beds!! so comfy! the ivy covered courtyard was so charming. a very nice room and great price! a little tricky to get to from the 210 freeway but with gps no problem really.
I have stayed here twice on week long trips and they always have the best price in the area. They also ahve the best environment. It feels like a little private paradise.
They have done a fantastic job transforming an old motel into the perfect place to stay, whether in the area for business or pleasure. The rooms were very nicely appointed, including cedar wood planks in the closet. There are nice and rare additions, including free water bottles in the room, fresh fruit available in the lobby, and tea, coffee, and hot chocolate available 24 hours per day. The free wireless worked great, which is not always the case with free hotel Wi-Fi. There is a small, but nice outdoor pool and hot tub area which includes two dry saunas. The only negative is the breakfast area: It is too small. But that's a very small thing indeed compared with the positives of this place.
It is exactly what you see on the pictures before you book the room. I wish it was a pet friendly place.
Everything was great. Was given a nice greeting for check in. The girl checked me in 30minutes before check in time started which was nice. The room was very clean and the bed was extremely comfortable. Would recommend That I didn't stay there for longer
comfortable spacious room; helpful staff printed out map for me to travel to restaurant; had all of the amenities important to us.
The room was small, i didnt sleep well because there were no AC so it was too hot even with the window open. In the morning it was so noisy between the people leaving and the cart of cleaning people. I could hear the door from next room. I wouldn't recommend this hotel even though it's a cute hotel with a great service and facilities.
They supplied a crib that was not just a pack-n-play. The fake fireplace was nice. And I liked being able to wash my cloths before we left. The rooms were small and the over furnished, making things very cramped to put a suitcase or a crib. Yes, they supplied a crib, but they didn't have any actual bedding for it. They just gave us queen sized sheets, with matching size blanket and mattress pad, and full sized pillows. If your going to offer a crib, you should at least have accompanieing sheets for it, and leave the pillow out, it's not good to have in a crib anyway. There were two sets of knobs in the shower, which was weird and confusing. I also hated the despencers for shampoo and soap inside the shower and over the sink, it felt cheap, like I was showering at a gym. And I actually disliked the Tempur-pedic mattress, which I was really looking forward to sleeping on. The mattress seemed to sink too much and create and unsupportive uncomfortable divot that was hard to move around in. The foam mattress was also uncomfortably warm, it felt stuffy to sleep on. It was a big disappointment for the high price.
Redlands Dynasty suites is clean inside and out. we especially like the plant growth. it adds to the comfort and beauty of the facility. thank you for your great service. cost worth it. Big rig took multiple parking spaces, 6-5-09
The beds, how they had a sauna, and a jucuzzi.
Quiet & very convenient to all locations. Very reasonably priced. Key didn't work at first. Had to wait for staff to return from break to get it taken care of.
The price was really good, the room was really clean, but the breakfast was really poor, just coffee, muffins and orange.
The price There were stains on the sheets, the walls the bathroom and the room itself were disgusting. There were cockroaches and the staff was extremely rude.
This is the only location I stay whenever I'm in the area. Very much a bang for my buck Everything
The young ladies at the check in/check out desk were nice and professional. The grounds were neat and clean. There was no toliet tissue in the room, had to track down housekeeping. Both beds had stains on the sheets, my bed had what looked like black mascara smudges on the upper head part of the sheets (covered by the pillow). My friend's bed had "something red" what looked like blood on the upper part of the sheet and her bedspread had rips. One reason I chose this motel is because the picture shown on the website was so pretty (I forgot that could have been any of their rooms and who knows how old the pictures where). And lastly, the issue that was of most concern was that the bathroom had lots of little ants crawling around, both on the floor, on the walls and especially in the bathtub and bathtub walls. Not sure if I would stay there again, since I don't know if all the rooms are like that.
Soft bed, very nice staff, No bad points
nice room brekfast
Good price. good location for short stays
It was comfortable & had good air conditioning There was ants. Coming in from the sink
Comfortable beds. Being on the second floor, we are in our 70's so not fun carrying suitcases up the stairs.
Nothing to like... Service, the bad oder, save your money and Look for another place.
Convenience, location to food gas stations outdoor shopping center and centrally located the word actress to Big Bear San Diego Palm Springs or LA is all done by about an hour-and-a-half travel several fast food restaurants located within walking distance along with a sit-down restaurant a car dealership with you want to look at Fords right across the street
Got an upgrade to a king size bed. Great deal! Nice bathtub jacuzzi style.
staff would not let person i was meeting into room and they had to stay in lobby for a until I arived
The women at the check in window was so very RUDE. There was no Hello, how are you, ect...asked for my name, and collected the money then shut the window...I had to knock and ask for an additional pillow, she says there are none available....Absolutely RUDE
The location is close to the high way easy if it's just to continue traveling. The breakfast is simple but ok. The door was almost falling apart, I guess with one shoulder push it's open. Because it's close to the high way you can hear the cars driving on the high way but when tired as I was it's no problem.
The Clerk at the desk when we arrived was great, She was friendly, and she called our room to see if everything was ok. The person on the morning shift also was very kind. There were eaten Sunflower seeds at the bottom of my bed.
I liked the cleanliness and size of the room, as well as the courtesy from the hotel office staff.
I absolutely have not one good thing to say about this hotel or location! The room was not very clean at all! I figured if i rent a room i would be able to sleep in but that was not the case at all the curtains closed didn't even matter the sun beamed through the room, my wife shoes held the curtains closer to the wall. On the website it never said it was under construction so hearing the loud noises from all the machinery was beyond annoying!! The room was filled with roaches, the tv remote had no back, the batteries were held by tape, the shelves were extremely filthy. My wife did want a refund she said it was beyond ghetto but since we booked online we were told we couldnt have a refund. Never will i ever stay there again and the pictures online looks nothing like the actual hotel in person!
I cannot say enough good things about their complementary breakfast. Surprisingly robust with plenty of room and a friendly cleaning staff. Overall a great way to start the day. Not faulting the hotel for this, but the location leaves much to be desired. East Hospitality Lane is rife with places you've heard of, which doesn't make this much of a "getaway" location. Luckily we were here as a place to stay that was "out of the way" of our actual Southern California vacation destination.
I loved how clean it was my room personally was big There's not much I can say I didn't like ....other than parking got packed at night and me and my daughter had to park away far which made me a little uncomfortable
Super clean, great size rooms, great price point. and the free breakfast layout is far beyond most hotels "continental breakfasts".
I checked out as soon as I walked into the room. And the front desk didnt approve a refund. I accidently booked a smoking room (I didnt pay attention to the details, but seriously smoking rooms should be illegal by now, wtr) and when I ask the front lady to please give me another room she said she couldnt bcs there wasnt any available, i asked for a refund and she declined. After I called priceline to get my refund. They said they couldnt give it. So screw priceline and screw this scumbag customer service hotel.
Comfortable and clean room.
Clean room, Keurig machine in the room and Neutrogena soaps. Shower was nice and large. Bed had a controller to adjust firmness. Wish the breakfast was free. The television had an HDMI cable but when we attempted to connect the laptop to the tv it failed to work. Pool was small and the overall hotel was rather small.
Very friendly staff, clean hotel, great location for events at the NOS center- about a 30 minute walk away. A bit tough if you don't have a car. Not a lot of food or retail accessible by foot, lots of roads in the area missing sidewalks.
Room was upgraded from suite to larger suite. It was a bit confusing trying to figure the system for ordering breakfast. Not a major issue.
The room was very nice and spacious. The beds were so comfortable The parking lot was so small. We had checked in and went out with friends. When we got back to the hotel it was late, but there was only 1 spot available and it was between 2 big trucks.
room was very clean. beds were SUPER comfortable! Tv was up to date. service was good. we got water and snacks for being hilton honors club members! bathroom wall paper was pretty dated and didnt match the black granite. the shower curtain was too high so when we took a shower the water got all over the bathroom floor. the couches or seats had weird stains on them but still seemed clean.
The rooms were not "amazing" but overall this hotel is VERY nice and very accommodating. The breakfast is amazing. Even though other hotels have breakfast included, I did not mind paying $11 for a huge, delicious breakfast. Comforters should be larger and warmer.
The size of the room and the nice glass shower.
Polite staff. Very nice hotel with many amenities
The room was clean and spacious. The location was convenient.
Room layout We were upgraded Spacious room Pillow top bed that I could not get into. Glasses with the ice bucket were not wrapped at all and water spotted
Only good thing is the proximity to downtown. We were woken up at 6 a.m by a fire alarm they couldn't turn off for over 30 minutes on my boyfriend birthdat (reason for the stay). After leaving the room for the day and coming back at 6 p.m we noticed the house keepers never even came. When we called the front desk to let thme know the situation wasn't addressed nor did they offer a solution. Plus we paid 24 dollars a night for self parking. Terrible time and accommodations at the Hyatt. Such a shame we will not be returning to this hotel.
The hotel was generally clean in common areas and the room itself. Not luxurious, but very functional. We booked 2 queen beds and unapologetically were told only a single King was a available. I would have booked a different hotel and skipped the Hyatt. I got barely an apology and had a very unpleasent night in a room not suitable for my family.
I've stayed here several times now and always enjoy my stay. I was surprised and disappointed to discover that they started charging for overnight parking. I've never stayed at a hotel that doesn't allow someone to park there for free.
The staff were really friendly. We ordered food from the restaurant downstairs and it was the most disgusting food hours can eat.
Nothing Walls were paper thin, staff was very loud during the day. Freeway noise at night was unbearable. Staff blew me off, said everyone complains. Breakfast was gross and not wry sanitary. I travel for a living and spend a lot of time in hotels. I rarely rate them, but I wanted people to be warned that this is not your usual Hilton/homewood suites stay, more of a motel 6 environment.
The noise level was so quiet. I loved that. Staff should let loose a little. Shouldn't be awkward when talking w guests. The tv was placed pretty awkwardly too.
Breakfast was good. Staff was terrible and room smelled and sheets were dirty.
Our room received no service on Friday, the first time this has occurred to me in a motel
The staff were so friendly and helpful. The room was great and clean and comfortable. I liked everything.
Friendly staff, great breakfast and really nice over all stay.
Beds were to soft Cabinets / dresser old and venere was peeling - time for a remodel Staff upon checking had trouble scanning my credit card- staff asked for another credit card. Asked that the staff key in the card number- said they can not do it? Is this a Courtyard corp. policy?? Not happy from the get go...
Clean and quiet!!
The room was a nice size. Two things I didn't like about my stay was paying for Internet. And they said I could only have one device on the Internet. I have a smartphone and a computer. It would have helped to both use Wifi. The other thing was they started cleaning the carpets for a room 2 doors down for the room I was in at 8:30 in the morning. Not a big deal but I was trying to sleep in and the machine was right outside my door. It was very loud. However, when I mentioned it upon checking out, they comped the Internet. So it made me feel better.
Very clean, friendly staff, easy access to parking & local businesses. Would definitely stay again.
staff was courteous... especially front desk girl Adrienne Carpets and the feel wasn't the cleanest. But possible renovation going on.
Hotel is no longer a Hilton and under renovation. A very serious health issue of a family member brought us together & we took 3 rooms for out-of-town family. On the check-out day we advised the "front desk" (actually a table in the gym) that we would keep one room for another day. As it neared check out time, the maid came to say that we had to leave as the room was already booked to someone else (who was sitting on the floor next to the room waiting to get in!) Went to the "desk" to state my disappointment and was treated politely, but in an unconcerned manner with "We overbooked." Is that MY problem. Hilton probably would have made arrangements for a rom somewhere else for us, but The Hotel San Bernardino did not. Attitude of overbooking and sending guests packing without notice. Tacky, tacky.
Attentive, Beautiful , Friendly
It was being renovated, but the changes will be nice. I don't appreciate Kayak advertising that it is a Hilton when it is not.
Temperature control on wall and super comfy bed!
The staff was friendly and professional! The suite was very nice and very clean. The front desk workers were extremely helpful and the housekeeping staff was pleasant and extremely considerate.
Right off the highway. The room was clean and the staff were friendly. This is not a Hilton property as advertised by Kayak, therefore it was difficult to find. The hotel was going through many remodeling projects. The plumbing was bad and the power went out for about an hour during my stay.
Very nice, clean hotel. it was a little pricy, but since I was here for an event, a lot of hotels were sold out so it was not a shock.
Our stay was amazing! The Double Tree was very clean and just great in general. The shower. Very little water comes out and you have to wait a whole for water to get hot.
Great front desk team, super attentive, really tries to make your stay amazing. Super clean. Tasty Breakfast options, different for both nights of my stay. Quiet rooms, huge spaces, well equipped kitchen. Nice TV's / plenty of channels. Uber drivers have no clue how to get to and from.
Quiet and great food Showers too high and not adjustable for spray
I was able to check in at an earlier time, which allowed me to get settled in for my holiday weekend. The hotel was quiet, my wife and I enjoyed our time there. The price was great too, especially for last minute arrangements.