Dining
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Accessibility and suitability
Media and entertainment
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General
Parking and transportation
Pool and spa
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Pros. Closeness to the interstate
Cons. Breakfast Sound of the a/c Comfort of bed Frequency of housekeeping
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a 24-hour free shuttle bus, a great outside courtyard for sitting, and a convenient location near the airport and Costco.
How is the quality of the beds at the hotel?
Guests have mentioned that the bed pillows were awful, huge, and rubbery, and some found the beds to be uncomfortable.
Is parking available at the hotel?
The hotel offers parking close to the airport and a long-term parking option, making it convenient for guests who need to leave their car while traveling.
What can guests expect from the hotel's food quality?
Guests have praised the restaurant and bar staff, but some have mentioned issues with the restaurant service, such as being ignored by the staff.
How is the hotel's cleanliness and customer service?
Guests have highlighted the hotel's cleanliness, super nice staff, and feeling safe. However, some have mentioned issues with the phone in the room not working and the need for more prompt service in the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Long-Term Parking
If you need long-term parking, the hotel offers this service for a daily fee, which is less than the airport's parking fees. It's a convenient option for travelers.
Take Advantage of the Free Airport Shuttle
The hotel provides a free airport shuttle, making it convenient for guests with early or late flights.
Check for Noise-Free Rooms
Some guests reported noise disturbances from neighboring rooms. Consider requesting a quiet room or checking for noise insulation when booking.
Explore Nearby Attractions
The hotel's proximity to attractions like Fun Quest, the National Automobile Museum, and the Reno Riverwalk District makes it a convenient base for exploring the area.
Pet-Friendly Accommodation
The hotel is pet-friendly, so if you're traveling with a furry friend, you can inquire about the pet policy and any associated charges.
Consider Room Renovations
While some guests found the rooms dated, others mentioned that the rooms were comfortable and clean. It may be worth checking with the hotel about any recent room renovations.
Be Mindful of Cleaning Product Odors
Some guests noted strong cleaning product odors in the rooms. If you are sensitive to strong scents, it may be helpful to inquire about this when booking.
Plan for Dining Options
The hotel's restaurant and bar received positive feedback, but some guests mentioned limited hours or closures. It's advisable to check the restaurant's operating hours during your stay.
Confirm Airport Proximity
The hotel's proximity to the airport and the availability of a 24-hour shuttle service make it a convenient choice for travelers with early or late flights.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
SureStay Plus Hotel by Best Western Reno Airport is located at 1981 Terminal Way, 2.4 miles from the center of Reno. Fun Quest is the closest landmark to SureStay Plus Hotel by Best Western Reno Airport.
Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Reno Airport.
Yes, SureStay Plus Hotel by Best Western Reno Airport offers free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Reno Airport offers free airport shuttle service.
SureStay Plus Hotel by Best Western Reno Airport is 0.6 miles from Reno.
Yes, SureStay Plus Hotel by Best Western Reno Airport has a pool onsite.
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