Cons (-) The toilet seat was only held on by one bolt, even after I mentioned it to the hotel...did not get fixed. There were M&Ms on the floor. A Kool aid stain on the bed. Someone's dirty sock next to bed. A child's play purse under the bed.
2 stars
Travellers Inn
Provider
Provider for Travellers Inn
Provider for Travellers Inn
Provider for Travellers Inn
Overview
Rooms Make yourself at home in one of the 130 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily. Amenities This motel offers designated smoking areas. Business}, Other Amenities Free self parking is available onsite. Property Location With a stay at Travellers Inn in Reno (Reno/Tahoe Airport), you'll be within a 10-minute walk of Peppermill and Atlantis Casino. This motel is 0.7 mi (1.2 km) from Reno-Sparks Convention Center and 3.5 mi (5.7 km) from Grand Sierra Resort Casino. Optional Charges Pet fee: USD 25 per pet (varies based on length of stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 21 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is not currently implementing any enhanced cleaning measures Masks are compulsory at the property Professional property host/manager
Latest deals for Travellers Inn
Amenities at Travellers Inn
- Restaurant
- Free Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
- 24hr front desk
Parking and transportation
- Parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Restaurant
Services and conveniences
- 24hr front desk
Basics
- Free Wi-Fi
Reviews of Travellers Inn
3.6
Poor
336 verified ratings
Wonderful
14
Very good
10
Good
33
Okay
12
Fair
34
Mediocre
34
Poor
199
Summary of reviews
Guests say
Guests overwhelmingly reported issues with cleanliness and service, citing filthy rooms, bugs, and unresponsive staff. Many expressed disappointment with their overall experience and would not recommend the hotel. However, a few guests mentioned that the beds were comfortable, and some appreciated the pool and location.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
3.8 out of 10
278 reviews
2.5 out of 10
23 reviews
3.2 out of 10
4 reviews
5.3 out of 10
2 reviews
All reviews
Pros (+) booked room for hot aug nites..specifically wanted a room w microwave/fridge...NO MICROWAVE, was told that vagabond was under new mgmnt,and microwaves rooms NOT AVAILABLE per RICHARD, the night time clerk..the new owner spoke w me during checkout on sunday A.M., a pleasant gentleman. I explained to him the situation about the oven, he was suprised, then escorted me to a back room in the lobby were...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant and includes breakfast with your stay.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirty walls and rooms, as well as issues with towels, toilet paper, and housekeeping.
Is parking available at the hotel?
Yes, the hotel provides plenty of parking for guests.
What is the best time to visit the hotel?
The high season is in April, but it's important to note that some guests have reported safety concerns and issues with the hotel's location.
How is the customer service at the hotel?
While some guests have mentioned friendly staff, others have reported poor customer service, rude management, and unhelpful responses to concerns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Staying in Low Season
The hotel experiences low season in February, which may impact the overall experience due to potential staffing and maintenance issues.
Check Room Amenities
Some guests reported missing amenities such as towels, washcloths, soap, and shampoo. It's advisable to check the room for these items upon arrival.
Consider Nearby Attractions
The hotel is conveniently located near various attractions such as Meadowood Mall, Bartley Ranch Park, and the Nevada Museum of Art, offering guests options for nearby entertainment and activities.
Request a Well-Maintained Room
Several guests mentioned issues with room maintenance, including dirty walls, broken furniture, and plumbing problems. Requesting a well-maintained room upon check-in is recommended.
Be Cautious of the Neighborhood
Guests highlighted safety concerns, criminal activities, and a shady neighborhood. It's advisable to be cautious, especially when traveling with young children.
Verify Room Cleanliness
Some guests reported cleanliness issues, including bugs on walls, dirty carpets, and unclean rooms. It's recommended to verify the room's cleanliness before settling in.
Inquire About Special Services
Despite negative feedback, some guests appreciated the friendly staff. Inquire about any special services or assistance needed during the stay, as the staff may be accommodating.
Check for Functional Room Features
Guests reported issues with room features such as non-working air conditioning, broken doors, and plumbing problems. It's advisable to check the functionality of these features upon arrival.
Consider Alternative Accommodations
Due to the hotel's poor condition and negative guest experiences, considering alternative accommodations in the area may be a more comfortable and enjoyable option.
Plan for High Season
With April being the high season, it's important to plan and book accommodations in advance to secure better options and avoid potential issues related to increased demand.
Location
3131 South Virginia Street, Reno, NV 89502
What's nearby
- Reno-Sparks Convention Center0.7 mi
- Meadowood Mall1.6 mi
- Nevada Museum of Art2 mi
- Pioneer Center for the Performing Arts2.2 mi
- Francis G. Newlands Home2.2 mi
- Riverside Hotel2.3 mi
- National Automobile Museum2.3 mi
- Lear Theater2.4 mi
- Club Cal Neva2.4 mi
- Cathedral of Saint Thomas Aquinas2.4 mi
- The Montage Reno2.5 mi
- Nevada-California-Oregon Railway Locomotive House and Machine Shop2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Travellers Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 3.1 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Reno |
Distance to airport | 1.5 mi |
Everything you need to know for your stay in Reno
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