Clean, organized, and the staff is great!
The rooms and bathrooms are clean and the layout is organized. But the best part of this place is the staff. I never met any staff member, at any time, be anything less than friendly, courteous, and helpful. At 2 am in the kitchen, staff was more than willing to clean up after me so that I could get to sleep. Front desk made detailed recommendations, and had information about times, availability, and transportation memorized. Beata at the front desk was especially helpful checking out, making sure I could get access to the kitchen on my last day, and being very friendly. This was a great place to stay!
Room was clean and bed was comfortable. The price was right! Breakfast was very satisfying. The staff were very pleasant.
With 10 beds and a check out time of 10:00 AM I had a problem getting into the toilet. I suggest that there be an alternative access to use another toilet if someone is showering and dressing in a locked bathroom! A suggestion: Please inform new hostlers how to turn the light switch off. I came in from the airport and went into room at 2:00 AM. Put the light on but could not shut it. At some point a 'sleeper' go up and showed me to press it twice!
Located in Reykjavik (Reykjavík 101), Reykjavik Downtown HI Hostel is within a 15-minute walk of Reykjavik City Hall and National Museum of Iceland. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Based on 1,140 reviews
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