Ribeira Grande Hotels

The owners were very friendly. The kitchen was good - good breakfast and I had dinner there one night. The apartments were nice, large and comfortable. There was a gate with remote that you could take in order to get in and out and park in the gated area. Very nice stay overall and a great price!

Not much other than that it is not at the beach.

Large, well equipped and comfortable apartments, very quiet, a lovely little farm and swimming pool, nice staff, good value for money compared to other hotels in the island, good location if you have a car, a few happy cats walking around and rubbing against our legs. [apartamentos espaçosos, bem equipados e confortáveis, sossegado, adoráveis quintinha e piscina, pessoal simpático e prestável, excelente relação qualidade-preço comparado com outros hotéis na ilha, boa localização se tiver carro, alguns gatinhos à solta na quinta]

Breakfast not included and a bit expensive, you need a car to get there. [pequeno-almoço não incluído e um pouco caro, é necessário carro para se desolcar por aquela região]

THIS HOTEL IS MALL AND HAS AN INTIMATE ATMOSPHERE AND HAS A HELPFUL AND ATTENTIVE ENGLISH SPEAKING STAFF. IT HAS A GOOD CENTRAL PONTA DELGADA LOCATION PROVIDING EASY WALKING ACCESS TO CITY LOCATIONS . THE HOTEL IS SMALL AND COMFORTABLE AND HAS A WHOLESOME BREAKFAST BUFFET SELECTION THIS HOTEL IS GEOGRAPHICALLY WELL PLACED IN THE OLD PART OF TOWN IN A NARROW SIDE STREET AND PROVIDES AN OVERALL VERY PLEASANT STAY AND REPRESENTS GOOD VALUE FOR MONEY.

INITIALLY WE WERE ASSIGNED TO AN INSIDE COURTYARD ROOM OVERLOOKING THE ELEVATOR SHAFT. THIS ROOM WAS POOR AND IN A STATE OF RELATIVE DISREPAIR WITH DAMP PEELING WALLS AND A BROKEN LAMP. UPON REQUEST WE WERE THEN RELOCATED TO AN OUTSIDE ROOM AT THE REAR OF THE HOTEL THAT PROVIDED AN INTERESTING CITY ROOF TOP VIEW AND WAS AWAY FROM TRAFFIC. THIS ROOM WAS IN A BETTER STATE OF REPAIR AND PROVED TO BE COSY AND PERFECTLY ADEQUATE. HOTEL WI FI INTERNET COVERAGE WAS AVAILABLE BUT OFTEN INTERMITTENT AND WITH LIMITED SIGNAL STRENGTH IN ROOMS BEYOND THE FRONT OF THE BUILDING. HOT FOOD CONSISTING OF EGGS AND BACON AT THE BREAKFAST BUFFET WAS NOT HEATED AND WAS THEREFORE COLD SHORTLY AFTER THE 0730 BREAKFAST START..

Location was downtown

Single room views are terrible. The view is of a lot with building ruins not very appealing

Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable.

Could use a slightly larger balcony

The location was perfect for a 'base' to visit the island and all of the amenities available.

The staff were very sullen and never greeted the guests and smiling seemed to be a major effort even when spoken in Portugese to them.

We were pleased that the discount offered via the site was around 50% of rack rate, as we certainly would not have paid anywhere close to full price for the hotel. It is walking distance to the city's main shopping mall, which is useful for short stays and also for those who wish to remain out of the tourist downtown.

The hotel decor was outdated and needed revamping. It is located in a one way street which means that for early morning airport departure, one is forced to travel into town in very heavy traffic. Allow an extra few minutes. No good restaurant options within close walking distance.

I liked that the hotel was located in the city

The beds were very uncomfortable.

The staff was very efficient and pleasant.

Accibility to most sites

very poor quality/price relationship

Very central and close to all amenities the town can offer. Good value, very friendly and helpful staff. Good choice.

Polite and helpful staff; clean rooms; convenient parking.

Nothing

The view from our room was spectacular

room decor was dated, bar staff was not very social and not always there to serve

one bedroom plus one living room made a good plan to stay.Comfortable and quiet place also.

unfortunately I couldn't use the computer downstairs.(no connection for e-mail?).

The room was always clean and the cleaning staff were very pleasant and always friendly. The hotel itself was very nice also.

The only thing is the parking, I dint feel that guest should have to pay for hotel parking it should be included.

Nice rooms and overall decoration. Clean.

Breakfast could be included in price. You might have more interesting options in the cafes of the surroundings. Rooms at the first floor might have a view to a wall/small garden instead of the picture on booking site.Pool operating hours could be longer.

friendly bilingual staff environmental policy

Our room was on the third floor, so our balcony had a great view over the building across the street, as well as of the street below. Also the pressure of the shower was incredible!

The hotel is exceptionally clean, partially due to the lack of sound absorbing carpet. Our room was near the stairwell/ elevator so we probably did hear more noise than other guests might have.

location to the town - the staff were very helpful

n/a

The hotel staff, sound insulation of the rooms is very poor, breakfast is not worthy of a 3-star hotel.

the staff we had contact with tried to please the maids looking after the rooms did a good job

it was easy to see why it was a 3 star and not a 5 star just small little things like the plug in the sink didnt work properly the furnichure was chiped the remote for the telly was cracked and hard to use breakfast tables did not have clean table cloths on each day orange juice was not fresh certain types of bread were in short supply room service was only available 11am to 11pm

The "Alcides" is a simple hotel run by very kind and generous people. It is conveniently located in the VERY center of the city. Rooms are modestly furnished, but clean and comfortable. Breakfasts served in the restaurant downstairs offer many choices (even fresh OJ!) Did I mentioned kind, generous, helpful service?

We liked the size and character of the hotel. The location was excellent for visiting the town.

Very friendly and helpfull staff

Quick and good service. No problems in long waiting. Parking, Waterpool and gym available and in good condition.

It has nice outdoor and indoor pools, and huge lunch/dinner buffet (not included).

Pillows are uncomfortable and room decor should be updated.

Breakfast and Dinner served with the excellent customer care attitude by personnel. All what was needed was available without delays. E.g. rental car.

Ala carte portions on restaurant would be nice. Just buffee was available.

Well maintained hotel and the hotel staff were friendly. Hotel location near the heart of the city.A lot of parking space.

Desk personel very coperative. Good breakfast facilitys and food.

Bath room shower and tub is not very safe. can slip in tub and hard for old persons to get in and out.

Great place to be in if you wish to be outside of the city centre

Beedrooms could be a bit bigger on the one bedroom flats

Very beautiful,clean,comfortable and relax ..!!!!!! Very helpful personnel !Beautiful island!

I would recommended more variation in breakfast....

We enjoyed the overall feel of the Boutique Style Hotel with spiral staircases, libraries and comfortable sitting areas on each floor. The breakfast was very good and location was within walking distance to shops, restaurants and city center.

My only complaint was that the close proximity to the downtown area made it difficult to sleep with the outside noise.

The front desk staff were extremely helpful in navigating the island.

As other reviewers have mentioned there was a funny smell from the washroom. I found the location difficult to find with a car (we rented from the airport). I also think that many other places on the island are more worthy of mention and patronage then Ponta Delgada. I think one night is enough in the city. Spend the rest staying in the many picturesque places on the island.