Extended Stay America - Dallas - Richardson

Cons: Never serviced room. Charged pet deposit retroactively at $25 per night. $---bucks and did not clean the room. They should clean the room 5 times. Staff was inconsiderate and insensitive. have to ask for dishes. No ice poor vending green swimming pool

Pros: Pool

Cons: Poor rooms,no oven or pots

Pros: I think the staff were trying to do the best job but the situation is out of their hand. I feel the management does not even care about the business, the customer.

Cons: It was being advertised with breakfast. Upon checkin, the front desk staff reminded us the breakfast area and time. 6:45am, I went down and see no breakfast so I asked. There is no breakfast and the advise is to complain to manager and she not availabl

Pros: Location

Cons: Lighting in room and bathroom was terrible.., too dark.

Pros: Location was good had to request cooking utensils ,had to request hotel maintenance to get A/C to work and light bulbs . They got A/C to work however did not cool the room !!!!