Candlewood Suites Richmond Airport By IHG

The hotel offers practical amenities such as a kitchenette stocked with cookware, full-size microwave and refrigerator, and an on-site laundry room.

Several guests mentioned that the elevators were out of service during their stay, which caused inconvenience and discomfort, especially for those staying on higher floors.

Guests appreciated the friendly and helpful staff, as well as the cleanliness of the facility, which contributed to a pleasant experience.

Some guests were disappointed with the shuttle service, as it did not meet their expectations, leading to additional transportation expenses and inconvenience.

The hotel's location is convenient and close to shopping centers, making it a practical choice for guests. Additionally, there are several nearby attractions within a few miles of the hotel.

Some guests reported issues with the elevator, so if mobility is a concern, consider requesting a room on a lower floor to avoid potential inconvenience.

Double-check the availability of the free airport shuttle as some guests were disappointed to find out that it had to be reserved 24 hours in advance and had limited operating hours.

If you value a fully equipped kitchenette, ensure that all appliances are in working order, as a few guests encountered issues with the coffee maker and other amenities.

A few guests mentioned unpleasant odors in certain areas of the hotel, so it's advisable to be aware of this potential issue and make a specific request for a room in a well-ventilated area.

If traveling with pets, it's worth noting that the hotel allows pets, but additional charges may apply, so confirm the pet policy in advance.

If planning to use the on-site laundry facilities, be aware that some guests experienced issues with non-functioning washers and dryers, so it's advisable to check the status of these facilities upon arrival.

Despite some guests expecting a free breakfast, it's important to note that this amenity may not be available, so it's recommended to confirm this with the hotel in advance.

Some guests reported noise disturbances, so if you are sensitive to noise, consider requesting a room in a quieter area of the hotel.

While many guests praised the friendly staff, a few had negative interactions, so it's advisable to maintain open communication and address any concerns promptly with the management.

Although many guests found the rooms clean, some reported issues such as stained bedding and unclean floors, so it's recommended to inspect the room upon arrival and notify the staff of any discrepancies.