Four Points by Sheraton Richmond Airport

The hotel offers an indoor pool, a free airport shuttle, and a restaurant with a bar and lounge. Additionally, guests can enjoy the convenience of free parking and a pet-friendly policy upon request.

While some guests found the bed pillows to be uncomfortable, others mentioned that the room was very comfortable and the bed was super comfortable, providing a good night's sleep.

Guests can expect friendly and helpful staff, although some reviews mentioned variable customer service orientation at the front desk. However, others praised the excellent front desk staff and the overall helpfulness of the hotel's employees.

The hotel offers a restaurant with a delicious breakfast, including fresh-made omelets, and a friendly bartender. However, some guests were disappointed that there was no complimentary breakfast and found the breakfast buffet to be nothing special.

The hotel is perfect for an early flight out of Richmond, making it an ideal choice for those needing to be close to the airport. Additionally, the hotel's location and cleanliness make it a great choice for a comfortable stay.

Several guests recommended choosing a room with a balcony overlooking the indoor pool for a pleasant experience.

Some guests mentioned that noise from outside could be heard in certain rooms, so it may be beneficial to request a quieter room if this is a concern.

Some guests experienced issues with room amenities such as the air conditioning and thermostat, so it may be helpful to ensure these are in good working order upon check-in.

Guests noted that the hotel charges a $50 fee upfront for incidentals, which may not be ideal for everyone, so it's advisable to clarify this during check-in.

The hotel's proximity to various restaurants and shops was highlighted as a positive aspect, providing convenient dining and shopping choices for guests.

The complimentary shuttle service to the airport was praised by several guests for its convenience, making it a valuable perk for those with early flights.

If planning a visit, it may be beneficial to keep in mind that January is considered the low season, while September is the high season, which could impact availability and pricing.

Some guests mentioned that the hotel is showing signs of aging, so it might be helpful to request a room away from any potential construction or renovation noise.

Some guests noted that they were able to secure better discounts online compared to the military or government discount offered, so it may be worth exploring various booking options for the best deal.

Guests were surprised by the additional cost for breakfast, so it's advisable to clarify the breakfast options and any associated charges during the booking process.