Parking is a challenge. Valet is expensive. Self parking lot is nearby, but app doesn't work (not the hotel's problem). Clean, Quiet.
Latest deals for Hilton Richmond Downtown
Amenities at Hilton Richmond Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
Reviews of Hilton Richmond Downtown
8.0
Very good
793 verified ratings
Wonderful
457
Very good
108
Good
79
Okay
31
Fair
38
Mediocre
28
Poor
52
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, friendly and professional staff, and clean, comfortable rooms. Many appreciated the spacious rooms and convenient proximity to attractions like the convention center. Breakfast and amenities like the pool and gym were also highlighted positively. However, some guests noted issues with maintenance, noise, valet parking, and occasional cleanliness lapses in bathrooms. Overall, the positives outweighed the negatives, making for a generally pleasant stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
292 reviews
7.1 out of 10
342 reviews
9.1 out of 10
3 reviews
8.9 out of 10
10 reviews
All reviews
Clean, friendly staff, good location. Room at the very end of 3 long hallways without stairs, a death trap if there was a fire. 1 drink 20$. Valet parking 49$ so bring your own and do public parking which is available across the street
Pros (+) The rooms are nice, modern but inviting. Good spot if you are going to the convention center.
Cons (-) You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.
Pros (+) Fitness and business centers and front desk!
Cons (-) Room service and the choice of room
Pros (+) Rooms are nice, location is great.
Cons (-) Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the ...
Read more
Pros (+) Close to activities many restaurants in the area
Pros (+) Good walking distance from many bars and restaurants.
Cons (-) The hot fudge sunday
Pros (+) I enjoyed the bar and the room service. The bed was comfortable to.
Cons (-) The elevators were kind of slow.
Pros (+) The staff was extremely cheerful, ready to assist, and helpful. The location was very convenient. Overall a very pleasant stay.
Cons (-) The bed was a bit too firm.
Pros (+) We stayed only 1 night downtown.....but it was wonderful. Valet parking was quick and courteous. Front desk employees were friendly and helpful. The shuttle service was a wonderful bonus since there is so much to do in Richmond. The room was clean and tastefully decorated and the bar and restaurant were also wonderful , clean, and the staff courteous. Would definitely stay again.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, with many mentioning the immaculate rooms and common areas.
What are the dining options like at the hotel?
The hotel offers a unique dining experience at the in-house restaurant, and there is also a wide selection of eating options in close proximity to the property.
Is valet parking the only parking option available?
While valet parking is available, some guests have mentioned that it can be expensive. However, there are also public parking lots across the street for those who prefer alternative parking options.
How are the beds at the hotel?
Guests have consistently praised the comfortable beds, with some mentioning that they were the most comfortable hotel beds they've ever slept in.
What can guests expect during the high season in February?
February is considered the high season, so guests can expect the hotel to be bustling with activity and ideally situated for exploring the nearby attractions, including the Virginia State Capitol and the Museum of the Confederacy.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection
Some guests recommended choosing a room with a view to enjoy the spectacular surroundings, while others suggested requesting a room away from the street to minimize outside noise.
Explore Nearby Attractions
Take advantage of the hotel's central location, which allows for easy access to various nearby attractions, including the Virginia State Capitol and the Museum of the Confederacy.
Be Mindful of Additional Costs
Several guests mentioned that valet parking can be expensive, so it may be worth exploring alternative parking options in the area.
Check for Special Services
The hotel offers a free shuttle service, which can be convenient for exploring the surrounding area without the hassle of parking.
Consider Low Season Visits
If planning a visit, consider the low season in December for potentially quieter surroundings and more favorable rates.
Be Aware of Deposit Charges
Some guests were surprised by the security deposit charge upon arrival, so it's advisable to inquire about this in advance.
Dining Options
While the hotel has an in-house restaurant, guests also recommended exploring the diverse selection of dining options in close proximity to the property.
Accessibility Considerations
The hotel offers increased accessibility and allergy-free room options, catering to a range of guest needs.
Stay Informed About Amenities
Some guests mentioned issues with the Wi-Fi and breakfast, so it's advisable to clarify these amenities before booking.
Utilize Fitness Amenities
Take advantage of the fitness amenities and indoor pool during your stay for added relaxation and recreation.
Location
501 East Broad Street, Richmond, VA 23219
What's nearby
- Library of Virginia364 yd
- Hotel Richmond382 yd
- John Marshall House0.3 mi
- Virginia State Capitol0.3 mi
- The Valentine0.4 mi
- Virginia Commonwealth University0.4 mi
- Museum of the Confederacy0.5 mi
- VCU Health Medical Campus0.5 mi
- Downtown Richmond0.6 mi
- Tredegar Iron Works0.6 mi
- Edgar Allan Poe-Museum1 mi
- Dominion Resources1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Richmond Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | November | $256 | $275 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 83% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Richmond Downtown
Which month has the cheapest rates at Hilton Richmond Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Richmond Downtown is December, with an average nightly rate of $171. The most expensive month is July at $350 per night.
What is the cheapest day to book Hilton Richmond Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Richmond Downtown is Monday, with an average nightly rate of $151. The most expensive day is Tuesday at $437 per night.
How far in advance should you book Hilton Richmond Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Richmond Downtown, book around 12 weeks in advance. This could save you approximately 32% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Richmond Downtown
FAQs when booking at Hilton Richmond Downtown
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in RichmondMost recommended
See most recommended stays in RichmondGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.9 | 0.1 mi | Richmond Byrd Intl | 6.9 mi |