Hilton Richmond Downtown
501 East Broad Street, Richmond, VA 23219, United States
+1 804 344 4300
Cheapest
rate per night
8.6
Excellent
based on 598 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Trip.com | $125 |
| AMOMA | $131 |
| snaptravel | $132 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city center |
0.1 mi |
Location rating |
9.2 |
Nearest Airport |
Richmond Byrd Intl |
Distance to airport |
6.9 mi |
Rooms
Queen Rooms
$156+
Bed type
Provider
Nightly
Queen bed
$156
per night
Queen bed
$164
per night
Queen bed
$172
per night
Queen bed
$172
per night
Queen bed
$182
per night
Queen bed
$203
per night
Queen bed
$357
per night
Double Rooms
$131+
Bed type
Provider
Nightly
Unknown
$131
per night
Executive Rooms
$225+
Bed type
Provider
Nightly
King bed
$225
per night
King bed
$272
per night
King Rooms
$125+
Bed type
Provider
Nightly
King bed
$125
per night
King bed
$153
per night
King bed
$154
per night
King bed
$156
per night
King bed
$158
per night
King bed
$166
per night
King bed
$166
per night
Unknown
$172
per night
King bed
$172
per night
King bed
$172
per night
King bed
$172
per night
King bed
$172
per night
King bed
$172
per night
Unknown
$172
per night
King bed
$191
per night
Standard Rooms
$172+
Bed type
Provider
Nightly
Queen bed
$172
per night
Deluxe Rooms
$139+
Bed type
Provider
Nightly
Unknown
$139
per night
Queen bed
$184
per night
Queen bed
$191
per night
King bed
$193
per night
Sofa bed
$203
per night
Luxury Rooms
$151+
Bed type
Provider
Nightly
Unknown
$151
per night
Unknown
$151
per night
King bed
$237
per night
Reviews
Pros
| "Excellent location, very helpful, friendly staff." | (in 42 reviews) |
|---|---|
| "Love comfortable bed and friendly staff." | (in 8 reviews) |
| "loved the shuttle service to Carytown." | (in 6 reviews) |
Cons
| "The parking was awful" | (in 8 reviews) |
|---|---|
| "Not crazy about having extra parking charge" | (in 8 reviews) |
| "Breakfast was not so great" | (in 5 reviews) |
Traveler rating
248
65
26
9
7
Time of year
Traveler type
Show reviews that mention
+
| staff was friendly | in 98 reviews |
|---|---|
| hotel room | in 54 reviews |
| valet parking | in 46 reviews |
| beautiful hotel | in 35 reviews |
| great location | in 35 reviews |
| on-site parking was limited | in 35 reviews |
| parking day | in 30 reviews |
| parking far | in 29 reviews |
| shuttle service | in 29 reviews |
| free breakfast | in 25 reviews |
| shuttle driver | in 22 reviews |
| room was very nice | in 21 reviews |
| service very good | in 21 reviews |
| lobby bar | in 10 reviews |
| comfortable bed | in 9 reviews |
| need pay | in 9 reviews |
| convention center | in 5 reviews |
| firm mattress | in 5 reviews |
| high ceilings | in 5 reviews |
| great restaurants | in 2 reviews |
-
GoodJul 20197.7
The rooms are nice, modern but inviting. Good spot if you are going to the convention center.
You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.
-
GoodApr 20197.4
Fitness and business centers and front desk!
Room service and the choice of room
-
GoodJan 20197.1
Rooms are nice, location is great.
Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the general manager to teach this folks that first impressions count, and their #1 job is providing friendly customer service.
-
ExcellentSep 201810.0
Close to activities many restaurants in the area
-
ExcellentApr 201810.0
Pleasant
Good walking distance from many bars and restaurants.
The hot fudge sunday
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About
Overview
A stay at Hilton Richmond Downtown places you in the heart of Richmond, steps from Greater Richmond Convention Center and a 3-minute drive from Edgar Allan Poe Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has facilities measuring 15000 square feet (1394 square meters), including conference space.
Hotels.com
Features
8.6 Excellent
based on 598 reviews
9.2
Cleanliness
9.1
Comfort
9.0
Staff
8.0
Value for money
Check in |
4:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Parking
Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Designated smoking area
Storage available
Linens
Towels
EV charging station
Elevator
Alarm clock
Bathtub
Breakfast in the room
Conditioner
Desk
Executive lounge access
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heated pool
Heating
Newspapers
Outdoor furniture
Private bathroom
Private parking
Radio
Safety deposit box
Seating area
Shampoo
Solarium
Tea/coffee maker
Telephone
Toilet
TV
Valet parking
Vending machine (drinks)
Vending machine (snacks)
VIP room facilities
Fax/photocopying
Ironing service
Shops (on site)
Special diet menus (on request)
Shuttle service (free)
First-aid kit
Contactless check-in/check-out
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
Cribs available
Coffee shop
Safe
Wedding services
Terrace/Patio
Wi-Fi
FAQs when booking at Hilton Richmond Downtown
Does Hilton Richmond Downtown have special cancellation policies due to coronavirus (COVID-19)?
Where is Hilton Richmond Downtown located?
When is check-in time and check-out time at Hilton Richmond Downtown?
Does Hilton Richmond Downtown offer free Wi-Fi?
Does Hilton Richmond Downtown offer free parking?
Does Hilton Richmond Downtown offer free airport shuttle service?
How far is Hilton Richmond Downtown from the airport?
Can you bring pets to Hilton Richmond Downtown?
Does Hilton Richmond Downtown have a pool?
Photos
All Photos
01 of 44
Reviews about Hilton Richmond Downtown
“location and cleanliness”
“Beautiful hotel and outstanding and friendly staff. Because of COVID and BLM, Richmond didn't have too much to offer, and we were just passing through for the night, but this hotel clearly took all necessary precautions, the rooms are very confortable and well-decorated, and the staff are super.”
“the staff are very friendly and make sure that you are confortable and Tasja was amazing she was text us to see if we need something else AMAZING costumer services.”
Location
Most Popular Landmarks
- John Marshall House 423 yd
- Richmond Old City Hall 0.3 mi
- Virginia State Capitol 0.3 mi
- Museum of the Confederacy 0.5 mi
- American Civil War Center at Historic Tredegar 0.7 mi
- Edgar Allan Poe-Museum 1 mi
Richmond Travel Guide
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