Good to know
Value for money
Distance to city center
|Richmond Byrd Intl|
Distance to airport
|"Excellent location, very helpful, friendly staff."||(in 42 reviews)|
|"Love comfortable bed and friendly staff."||(in 8 reviews)|
|"loved the shuttle service to Carytown."||(in 6 reviews)|
|"The parking was awful"||(in 8 reviews)|
|"Not crazy about having extra parking charge"||(in 8 reviews)|
|"Breakfast was not so great"||(in 5 reviews)|
Time of year
Show reviews that mention
|staff was friendly||in 98 reviews|
|hotel room||in 54 reviews|
|valet parking||in 46 reviews|
|beautiful hotel||in 35 reviews|
|great location||in 35 reviews|
|on-site parking was limited||in 35 reviews|
|parking day||in 30 reviews|
|parking far||in 29 reviews|
|shuttle service||in 29 reviews|
|free breakfast||in 25 reviews|
|shuttle driver||in 22 reviews|
|room was very nice||in 21 reviews|
|service very good||in 21 reviews|
|lobby bar||in 10 reviews|
|comfortable bed||in 9 reviews|
|need pay||in 9 reviews|
|convention center||in 5 reviews|
|firm mattress||in 5 reviews|
|high ceilings||in 5 reviews|
|great restaurants||in 2 reviews|
The rooms are nice, modern but inviting. Good spot if you are going to the convention center.
You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.
Fitness and business centers and front desk!
Room service and the choice of room
Rooms are nice, location is great.
Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the general manager to teach this folks that first impressions count, and their #1 job is providing friendly customer service.
Close to activities many restaurants in the area
Good walking distance from many bars and restaurants.
The hot fudge sunday
A stay at Hilton Richmond Downtown places you in the heart of Richmond, steps from Greater Richmond Convention Center and a 3-minute drive from Edgar Allan Poe Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has facilities measuring 15000 square feet (1394 square meters), including conference space.
based on 598 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Hilton Richmond Downtown
Most Popular Landmarks
- John Marshall House 423 yd
- Richmond Old City Hall 0.3 mi
- Virginia State Capitol 0.3 mi
- Museum of the Confederacy 0.5 mi
- American Civil War Center at Historic Tredegar 0.7 mi
- Edgar Allan Poe-Museum 1 mi