Pros (+) Very clean and staff were great.
2 stars
Wingate by Wyndham Richmond Short Pump
Photos of Wingate by Wyndham Richmond Short Pump
Overview
Located in Richmond, Wingate by Wyndham Richmond Short Pump is within a 30-minute drive of Richmond International Airport and offers free Wi-Fi and an indoor pool. It has a gym, as well as a 24-hour business centre, a 24-hour reception and a free shuttle service.
A wake-up service, a dry cleaning service and a laundry service are just some of the available services at the hotel. A safe, laundry facilities and meeting rooms are also provided.
Rooms at Wingate by Wyndham Richmond Short Pump come with refrigerators, microwaves and hair dryers.
Those staying at the hotel can enjoy the on-site bar, suitably situated for a drink.
For those wishing to dine out during their stay at Wingate by Wyndham Richmond Short Pump, there are a variety of restaurants located close by. University of Richmond and Virginia Museum of Fine Arts can be easily reached by car.
Latest deals for Wingate by Wyndham Richmond Short Pump
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wingate by Wyndham Richmond Short Pump
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
Parking and transportation
- EV charging station
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Wingate by Wyndham Richmond Short Pump
7.9
Good
1651 verified ratings
Wonderful
827
Very good
282
Good
218
Okay
100
Fair
94
Mediocre
50
Poor
80
Summary of reviews
Guests say
Guests generally appreciated the breakfast options and found the prices reasonable. However, many reviews highlighted issues with cleanliness, particularly in bathrooms and carpets, as well as poor service experiences, including unhelpful staff and problems with internet connectivity. Overall, while some guests enjoyed their stay, there were significant concerns that detracted from their experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
1391 reviews
8.2 out of 10
103 reviews
8.2 out of 10
31 reviews
5.2 out of 10
1 review
9.6 out of 10
7 reviews
All reviews
Pros (+) Staff was friendly and accommodating. Room was very clean and comfortable. The location was perfect for our needs. Close to what we wanted to see but out of the way. Great all around.
Cons (-) Nothing I didn't like
Pros (+) Almost everything..
Cons (-) I asked for a copy of my billing and was told that I had made the booking online so no copy.I was reading the information in my room and it mentioned the possibility of having swim wear available when I asked at the desk the girl was lost or should I say clueless as to what I was talking about.
Pros (+) Very quiet A lot close by
Pros (+) Clean and comfortable! Nothing smelled or looked dirty. The free breakfast included eggs, bacon and waffles, which was unexpectedly nice.
Cons (-) Wish the blackout curtains could pull shut, but only the sheer curtains went all the way across the window. We had an infant, so extra darkness would have been nice.
Pros (+) Guarenteed stay - no need call if you're checking in late, black out curtains, hot breakfast included until 10 a.m. with a great pastry/waffle & beverage selection.
Cons (-) ADA compliant bathroom door swung in crowding what would have been an otherwise large bathroom, the eggs were bland & there was no hot sauce or cheese to make them more palatable, the bacon was oddly excessively smoke flavored.
Pros (+) Everything was great!
Cons (-) I could here the guest using the restroom upstairs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers an indoor pool, complimentary breakfast, and a convenient location near various restaurants and attractions.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned issues with the cleanliness of the rooms, such as stained furniture and poor lighting outdoors. However, others have praised the cleanliness and comfort of the rooms.
What practical information should I know about parking availability?
The hotel provides parking, including an EV charging station and underground parking for added convenience and safety during inclement weather.
When is the best time to visit the hotel?
The high season is in March, offering a great time to visit for those looking to enjoy the hotel's amenities and the nearby attractions.
What can I expect from the hotel's customer service?
Guests have highlighted the friendly and accommodating staff, particularly praising individuals like Ms. Juanita. However, some have also expressed concerns about the attitude of certain staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommend requesting a room away from the elevators to avoid noise disturbances, especially rooms behind the elevators.
Check for Early Check-in Fees
Be aware that early check-in may incur an additional charge, as reported by some guests.
Verify Hot Tub Availability
Prior to booking, it's advisable to confirm the operational status of the hot tub, as it was reported to be out of order by some guests.
Breakfast Expectations
While the breakfast is generally praised, some guests found the variety lacking and suggested adding fresh fruit and bacon to enhance the options.
Noise Concerns
Guests staying in room 217 reported noise disturbances due to its proximity to the elevators, indicating a potential issue with room location.
Maintenance and Upkeep
Several guests noted the need for renovations and maintenance, citing issues with dated decor, malfunctioning appliances, and the overall condition of the hotel.
Staff Friendliness
The staff, particularly Ms. Juanita, received positive feedback for their friendliness and helpfulness, contributing to a pleasant guest experience.
Parking Challenges
Guests mentioned that parking can be tight, especially in the underground garage, so it's advisable to consider this when planning your arrival.
Consider Room Type
Some guests recommended avoiding rooms facing the construction workers' area to minimize noise disruptions, particularly for those sensitive to sound.
Verify Amenities
Prior to arrival, it's advisable to confirm the availability of amenities such as the hot tub and the operational status of appliances like the microwave, as reported by guests.
Location
13991 North Gayton Road, Richmond, VA 23233
What's nearby
- University of Richmond7.8 mi
- Richmond Amtrak Station7.8 mi
- James River and Kanawha Canal10.5 mi
- Virginia Museum of Fine Arts11.1 mi
- Richmond International Raceway12.5 mi
- Hollywood Cemetery12.8 mi
- Richmond Outreach Center13 mi
- Forest Hill Park Richmond Virginia13 mi
- Dominion Resources13.1 mi
- Tredegar Iron Works13.3 mi
- Library of Virginia13.5 mi
- John Marshall House13.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wingate by Wyndham Richmond Short Pump
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $124 |
Average price (weekend night) | $118 |
When to book a room at Wingate by Wyndham Richmond Short Pump
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wingate by Wyndham Richmond Short Pump
FAQs when booking at Wingate by Wyndham Richmond Short Pump
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Value for money | 8.1 |
|---|---|
Distance to city center | 13.4 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 20.1 mi |