Pros (+) Great breakfast and staff was great as well.
3 stars
Hyatt House Richmond /Short Pump
Photos of Hyatt House Richmond /Short Pump
Overview
The Richmond Hotels Hyatt House Richmond West is located in Short Pump, Henrico, Richmond and is less than 10 miles from the University of Richmond. This 3-star value hotel has 134 guest rooms, family rooms, and suites available. The nearest airport is Richmond International Airport at Byrd Field which is less than 20 miles away. This establishment also offers parking for guests and airport transportation.
Each guest room is spacious and comes with comfortable amenities. The rooms offer a full kitchen, cozy corner sleeper sofa, and a full-size work desk for corporate travelers. These rooms have a 42-inch flat-screen high-definition television, ergonomic chairs, iron and ironing board, and a hairdryer. There is also a lighted makeup mirror, a coffee maker, and a mini-refrigerator available for guests. Rooms range from single king rooms to large and spacious suites with extra amenities.
This hotel offers a morning omelet bar as well as the H Bar and H Market where you can get snacks, meals, and beverages throughout the day. Other restaurants in the area include the Boathouse at Short Pump Town Center, Baker’s Crust Artisan Kitchen, Firebirds Wood Fired Grill, Texas de Brazil, and Rock Bottom Restaurant & Brewery. California Pizza Kitchen and Bar Louie are also popular options.
The hotel is only a few steps away from Short Pump Mall, Funny Bone Comedy Club & Restaurant, and Elizabeth Arden Red Door Spa. Other destinations nearby include UA West Tower Cinemas 10, Bowl American Short Pump, Boomerang Air Sports, and Painting with a Twist.
Latest deals for Hyatt House Richmond /Short Pump
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt House Richmond /Short Pump
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Dining
- Dishwasher
- Microwave
- Snack bar
- Kitchenware
- Restaurant
- Bar/Lounge
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Shower chair
- Hypoallergenic
- Adapted bath
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Hyatt House Richmond /Short Pump
8.5
Very good
640 verified ratings
Wonderful
387
Very good
86
Good
49
Okay
27
Fair
34
Mediocre
15
Poor
42
Summary of reviews
Guests say
Guests loved the hotel's location and praised the friendly service. The breakfast received high marks as well. However, some guests noted issues with cleanliness and the need for updates in the rooms and amenities. Overall, the hotel has potential but requires some attention to maintain its standards.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
532 reviews
8.7 out of 10
54 reviews
8.6 out of 10
3 reviews
All reviews
Pros (+) Perfect location! Beautiful room was super clean and had everything we needed! Friendly hotel staff and delicious breakfast bar! Would definitely stay again!
Cons (-) Nothing
Pros (+) No chance to experience anything positive
Cons (-) Arriving after a 9 hour drive, and planning to meet family staying at the same hotel only to find out that they had given my room to someone else--double booked. Then had the audacity to say it was because I booked through a "third partvendor" i.e. Expedia located via Kayak. Fortunately they paid for my stay at the Marriott 2 mi away , where I learned they did this to 3 other people. Next time , b...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the guest rooms?
The guest rooms are spacious and come with a full kitchen, cozy corner sleeper sofa, full-size work desk, 42-inch flat-screen high-definition television, ergonomic chairs, iron and ironing board, hairdryer, lighted makeup mirror, coffee maker, and mini-refrigerator.
What dining options are available at the hotel?
The hotel offers a morning omelet bar, H Bar, and H Market where guests can get snacks, meals, and beverages throughout the day. Additionally, there are various popular restaurants in the area for guests to explore.
What are the nearby attractions and entertainment options?
The hotel is conveniently located near Short Pump Mall, Funny Bone Comedy Club & Restaurant, Elizabeth Arden Red Door Spa, UA West Tower Cinemas 10, Bowl American Short Pump, Boomerang Air Sports, and Painting with a Twist, offering a variety of entertainment and leisure activities.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean, with friendly and professional staff ensuring a high standard of cleanliness throughout the property.
When is the best time to visit the hotel?
The high season is in March, offering an excellent time to experience the hotel's offerings and explore the nearby attractions. However, the hotel is also a great choice for a convenient and comfortable stay during the low season in October.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Consider booking a room with a full kitchen, especially if you prefer the convenience of preparing your own meals.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to various restaurants and eateries, such as the Boathouse at Short Pump Town Center and California Pizza Kitchen, for a diverse dining experience.
Check Room Amenities
Prioritize rooms with functional amenities, such as a working TV and hot water in the shower, to ensure a comfortable stay.
Enjoy the Breakfast
Make the most of the morning omelet bar and breakfast offerings, which were highlighted as positive aspects by several guests.
Consider the Hotel's Location
Appreciate the hotel's central location, which provides easy access to Short Pump Mall and various nearby attractions, making it convenient for shopping and entertainment.
Be Mindful of Room Prices
Keep an eye on room prices, as some guests found the rates to fluctuate and occasionally exceed their budget.
Take Advantage of the Hotel's Connection to a Shopping Center
Utilize the hotel's connection to Short Pump Town Center, offering easy access to restaurants and shops within walking distance.
Address Any Concerns Promptly
If you encounter any issues during your stay, promptly communicate them to the staff, as some guests mentioned that their needs were addressed professionally and promptly.
Consider Room Layout and Features
Pay attention to room layout and features, such as the availability of a sofa bed, separate living areas, and kitchenettes, to ensure a comfortable and convenient stay.
Be Mindful of Noise Levels
Be aware that some guests mentioned noise from non-functional air conditioning and suggested improvements in this regard.
Location
11800 West Broad Street, Richmond, VA 23233
What's nearby
- Richmond Amtrak Station7 mi
- University of Richmond7.2 mi
- James River and Kanawha Canal9.9 mi
- Virginia Museum of Fine Arts10.5 mi
- Richmond International Raceway11.8 mi
- Hollywood Cemetery12.1 mi
- Forest Hill Park Richmond Virginia12.4 mi
- Dominion Resources12.4 mi
- Richmond Outreach Center12.4 mi
- Tredegar Iron Works12.6 mi
- Library of Virginia12.9 mi
- John Marshall House12.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt House Richmond /Short Pump
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $166 |
Average price (weekend night) | $217 |
When to book a room at Hyatt House Richmond /Short Pump
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt House Richmond /Short Pump
FAQs when booking at Hyatt House Richmond /Short Pump
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Value for money | 8.1 |
|---|---|
Distance to city center | 12.7 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 19.4 mi |
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