Riostay Residence - Riocentro

The hotel ensures daily housekeeping, professional cleaning, and disinfection of guest accommodations between stays. Guests can expect a clean and sanitized environment throughout their stay.

The hotel offers child-friendly amenities including a child pool, kids' meals, and outdoor play equipment, making it a great choice for families with children.

The hotel provides free parking, ensuring convenience for guests who are traveling by car. This amenity adds to the overall positive experience of staying at the hotel.

Guests can enjoy a variety of dining options including a restaurant, bar/lounge, and the convenience of food delivery to their accommodation. Additionally, the hotel offers grocery deliveries and packed lunches for added convenience.

The low season in July and high season in September are ideal times to visit. During these periods, guests can benefit from the hotel's amenities and services at favorable rates.

Some guests found the room to be basic and experienced power outages, while others were disappointed by the room size and amenities. It may be beneficial to carefully review room options and consider contacting the hotel directly to ensure the selected room meets expectations.

Several guests faced issues with internet connectivity, with some rooms having no connection throughout their stay. It's advisable to confirm the status of internet access with the hotel before booking, especially if reliable internet is essential.

Some guests were surprised to find that the room they booked was significantly different from the one they were assigned, while others experienced a lack of kitchen utensils initially. It's recommended to verify the specific amenities and features of the chosen room before arrival.

A few guests mentioned disturbances from noise, indicating that the property may experience noise disruptions at various times. Light sleepers may want to consider this factor and possibly request a quieter room location upon booking.

Guests who requested a double bed received two single beds instead. It's advisable to double-check bedding arrangements with the hotel in advance to ensure the desired setup.

Some guests reported cleanliness issues, including hairs on sheets and inadequate housekeeping. Prior to booking, it may be beneficial to inquire about the hotel's cleaning protocols and standards to ensure a comfortable stay.

Several guests noted that the kitchen was not fully equipped, and some encountered a lack of kitchen utensils initially. If planning to utilize the kitchen facilities, it's recommended to confirm the availability of necessary equipment with the hotel.

Guests experienced challenges with internet access, with conflicting information from the front desk and the booking platform. It may be helpful to address internet support directly with the hotel to avoid inconvenience during the stay.

The hotel's proximity to the RioCentro convention center was praised by guests. For those attending events at the center, the hotel's location may offer added convenience.

Some guests expressed dissatisfaction with noise disturbances from other residents. It may be beneficial to inquire with the hotel about measures in place to address noise concerns and ensure a peaceful stay.