Pros (+) EasyJet check in. Clean rooms. Friendly staff.
Cons (-) Our TV remote control didn't work even after front desk tried to fixe it.
2 stars
Tru By Hilton Roanoke Hollins
Photos of Tru By Hilton Roanoke Hollins
Overview
Check-in to different at Tru by Hilton Roanoke Hollins. Nestled in the Blue Ridge Mountains off I-81, our hotel is less than 10 miles from Roanoke/Blacksburg Regional Airport and downtown Roanoke. All of our cozy rooms include a large bathroom, 55-inch TV and free WiFi. Seize the day with the free ‘Top It’ breakfast bar, featuring 30 sweet and savory choices for oatmeal, yogurt, cereal and more. Visit the Eat. & Sip. market 24 hours day for tasty local and gourmet snacks, light meals and single-serve wine and beer. Keep your focus in the semi-private lobby alcoves, or get social with board games and pool. After some barre or cardio in the fitness center, lounge in the lobby and enjoy free coffee, tea and hot chocolate. Affordable travel now comes with unexpected things – like certainty.
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Amenities at Tru By Hilton Roanoke Hollins
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Internet
- Pets allowed on request. Charges may apply.
- Complimentary breakfast
- Hairdryer
- Express check-out
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- 24hr front desk
General
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Refrigerator
- Snack bar
Things to do
- Board games/puzzles
- Pool table
Media and entertainment
- Shared lounge/TV area
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Tru By Hilton Roanoke Hollins
8.1
Very good
849 verified ratings
Wonderful
494
Very good
149
Good
76
Okay
43
Fair
32
Mediocre
18
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many enjoyed the comfortable beds and unique decor. However, there were complaints about noise levels from neighboring rooms and a lack of amenities such as coffee pots and proper gym equipment.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.1 out of 10
637 reviews
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8.8 out of 10
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1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions?
The hotel is conveniently located near Valley View Mall, St. Andrews Catholic Church, Roanoke Civic Center, and various museums, making it an ideal base for exploring the area.
What are the pros of staying at the hotel?
Guests have praised the immaculately clean rooms and showers, the comfortable and modern facilities, and the complimentary breakfast offered at the hotel.
What are the cons of staying at the hotel?
Some guests have mentioned concerns about the cleanliness of the rooms and common areas, as well as issues with noise levels and the quality of the breakfast.
Is parking available at the hotel?
Yes, the hotel offers free parking and has a well-illuminated parking lot, providing convenience and peace of mind for guests with vehicles.
When is the best time to visit the hotel?
The high season is in October, which may be ideal for experiencing the vibrant fall foliage in the area. However, December is considered the low season, offering potential cost savings for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests found the pet fee to be excessive. If traveling with a pet, it's advisable to inquire about the fee beforehand.
Check Room Amenities
Some guests were disappointed by the lack of in-room amenities such as a coffee maker, microwave, or fridge. Consider checking the room amenities before booking if these are essential for your stay.
Noise Considerations
Several guests noted that the walls were thin, leading to noise disturbances. Light sleepers may want to consider bringing earplugs or requesting a room in a quieter area of the hotel.
Verify Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues such as unsanitary conditions in the room. It may be beneficial to inspect the room upon arrival and report any concerns to the staff immediately.
Be Mindful of Seasonal Rates
The hotel experiences high seasonality in October and low seasonality in December. Planning a visit during the low season could result in more affordable rates.
Accessibility for Disabled Guests
Some guests mentioned a lack of thorough thought about disabled guests, particularly regarding room features. If accessibility is a concern, it may be helpful to inquire about specific accommodations for disabled guests.
Breakfast Timing
A few guests expressed a desire for longer breakfast hours. If you prefer a more flexible breakfast schedule, it's advisable to check the breakfast timings in advance.
Parking Considerations
Parking can be limited, and some guests found it challenging to find a spot. Arriving early or inquiring about parking options could help alleviate this issue.
Inquire About Noise Reduction
Due to the hotel's proximity to the highway, some guests experienced noise disturbances. Inquiring about soundproofing or room location away from the highway could lead to a quieter stay.
Location
8161 Gander Way, Roanoke, VA 24019
What's nearby
- Valley View Mall3.5 mi
- Roanoke Civic Center5.6 mi
- Virginia Museum of Transportation5.9 mi
- O. Winston Link Museum5.9 mi
- History Museum of Western Virginia5.9 mi
- Taubman Museum of Art6 mi
- City Market6.1 mi
- Mill Mountain Theater6.1 mi
- Harrison Museum of African-American Culture6.1 mi
- Science Museum of Western Virginia6.1 mi
- Roanoke Pinball Museum6.1 mi
- Center in the Square6.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tru By Hilton Roanoke Hollins
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $123 |
Average price (weekend night) | $144 |
When to book a room at Tru By Hilton Roanoke Hollins
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in RoanokeGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 6.1 mi |
Nearest Airport | Roanoke |
Distance to airport | 2.4 mi |
Everything you need to know for your stay in Roanoke
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