Services and conveniences
Basics
Dining
Things to do
Accessibility and suitability
Bathroom
General
Laundry
Family friendly
Parking and transportation
Outdoor
Workspace
Health and safety
Media and entertainment
Fitness
Show reviews that mention
Filters
Unfortunately the housekeeping department at this hotel did not do their job. Upon entering the “executive “ room, there was food splattered on the floor, food was left inside the mini fridge, the pillows were absolutely disgusting, stains all over and the overall appearance of the room needed attention and repairs. The front desk staff person was extremely nice and apologetic and did her best to accommodate me but I just couldn’t stay here because of the overall appearance of this hotel. I was issued a refund.
Pros. Friendly staff, good breakfast
Cons. Tiny bathrooms with bad lighting. Visible water damage, so it wasn't the cleanest.
Pros. Staff was amazing and helpful! Breakfast was so good!
Cons. Room was a little cramped and bathroom looked like it was falling apart.
Pros. The room was clean and comfortable. The staff in particular the customer service person who checked us in was very professional and pleasant. The perfect employee
Pros. I stayed in king suite with spa. I like the room size and the room location
Cons. Spa didn’t work. False advertising. Online, I paid for a king suite with spa. When I get to hotel to check in they informed me that the spa didn’t work. Also, They didn’t give me extra pillows like I asked for.
Pros. Room was better than the one in silver springs md
Cons. Requested a room with minimum walking distance from entrance when booking the room. Got the room furthest from both entrances on 2nd floor. Parking lot was almost empty.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How clean are the rooms at SureStay Plus Hotel by Best Western Roanoke Rapids I-95?
The rooms are generally clean, although some guests have reported issues with cleanliness, such as dirty rooms and moldy smells.
What are the bed quality and comfort like at SureStay Plus Hotel by Best Western Roanoke Rapids I-95?
The beds are reported to be very comfortable and clean, providing a good night's sleep for most guests.
Is parking readily available at SureStay Plus Hotel by Best Western Roanoke Rapids I-95?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
How is the food quality at SureStay Plus Hotel by Best Western Roanoke Rapids I-95?
The hotel offers a good breakfast and friendly staff, although some guests have mentioned concerns about the quality of the breakfast and food options.
What is the level of customer service like at SureStay Plus Hotel by Best Western Roanoke Rapids I-95?
The staff is generally very friendly and helpful, although a few guests have reported encountering unfriendly or unaccommodating front desk workers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Laundry Facilities
Some guests reported noise disturbances from being placed near the laundry room, so consider requesting a room away from such facilities.
Check Room Cleanliness
Several guests mentioned issues with room cleanliness, including dust and unclean bathrooms. It may be advisable to check the room thoroughly upon arrival and request a change if necessary.
Consider Bringing Hand Towels
A few guests noted the absence of hand towels in their rooms, so it might be helpful to bring your own to ensure you have them when needed.
Verify Room Amenities
Some guests reported issues with in-room amenities such as broken jetted tubs and malfunctioning TVs, so it's advisable to verify the functionality of these amenities upon check-in.
Be Mindful of Noise
Several guests mentioned noise disturbances from neighboring rooms, so it may be helpful to pack earplugs in case of disruptive neighbors.
Check for Musty Odors
A mildew odor was mentioned in some reviews, so be mindful of this when entering the room and consider requesting a change if the odor is present.
Confirm Breakfast Quality
While some guests praised the breakfast, others found it subpar. It may be helpful to manage expectations regarding the breakfast offerings.
Inquire About Early Check-in
Guests reported varied experiences with early check-in requests, so it may be beneficial to inquire about this in advance and manage expectations accordingly.
Consider Bringing Toiletries
Some guests mentioned issues with toiletry quality, so consider bringing your own to ensure a comfortable stay.
Verify Functionality of Room Features
Given reports of issues with room features such as water pressure and temperature, it's advisable to verify the functionality of these aspects upon check-in.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
---|---|
High season | June |
Average price (weeknight) | $108 |
Average price (weekend night) | $113 |
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is located at 136 Sheraton Drive, 4 miles from the center of Roanoke Rapids. Carolina Crossroads is the closest landmark to SureStay Plus Hotel by Best Western Roanoke Rapids I-95.
Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay Plus Hotel by Best Western Roanoke Rapids I-95.
Yes, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers free parking.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is 55.2 miles from Pitt-Greenville. SureStay Plus Hotel by Best Western Roanoke Rapids I-95 is 73.3 miles from Raleigh-Durham.
KAYAK scours the web for all room deals available at SureStay Plus Hotel by Best Western Roanoke Rapids I-95 in Roanoke Rapids and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus Hotel by Best Western Roanoke Rapids I-95 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus Hotel by Best Western Roanoke Rapids I-95.
Value for money | 7.2 |
---|---|
Distance to city center | 4.0 mi |