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Cleanliness. Damaged furniture in the room. Something out of the day menu has add-on price.
the food was very good, and we had a very good peaceful nights sleep. we did find the beds a bit hard.
Excellent bathroom and comfortable room overall. Staff pleaseant and I was glad to have the use of the Hotel garage for the security of my car The Hotel Location is good as a base, but its surroundings were a surprise and not good - amongst car dealerships.! The double glazing did not block out the sound from the motorway, nor the noise from the teenage revellers from a club that emptied at 3.00am. The breafast lacked any fresh fruit, but was otherwise generous.The evening meal we had was bady rushed.
They had an unexpectedly good interenet connection The television was not working properly
The hotel staff in the morning excuses itself for poor service and make me a 10%discount which partially compensate the inconvenience The air conditioning did not work , the tv did not work, the hairdrier did not work.
The breakfast included
The kindness of the staf The indications on the road. Without GPS I think it would be a bit difficult to find
Price reasonable and buffet breakfast with good variety... Old style room decoration, noisy climatization system...
Nothing was good. Very far from station, no limousine service. Very far room from stairs,
Friendly staff, nice rooms. Room was too hot and was too close to the main road to open the windows.
staff was good , rooms were excellent , good location near freeway breakfast buffet was lacking
It is very clean and smells like flowers ( good for people who like flower smelling places) It is in the middle of nowhere so have a car. The water is constantly cold even when you put it on the hot setting. The rooms are warm but the bathrooms are arctic temperatures as well as the lobby and hallways. Bring a kettle to get your hot water.
A good value hotel, pleasant and helpful staff, dinner restaurant had a good choice Breakfast just consisted of juice, bread, croisant & coffee. The direction map on the website requires improving
The staff were very accommodating, and the hotel was modern and clean. The location was perfectly situated outside of Madrid with access to many to many surrounding side trips.
very modern and new hotel, excellent and high quality furniture
I worked in my bedroom. Breakfast didn't open early enough.
Excellent service and delicious dinner at the restaurant. Very efficient and friendly check-in/check-out staff. The location was convenient for visiting El Escorial and the surrounding area, well-situated for accessing the highway system. The room, while not spacious, was clean, modern and quiet, with a pleasant view of the hills. A nice value!
Quiet pleasant location,easy to find. Although situated next to a sport complex this was not a problem, We booked a twin room and the bathroom was well provided with toiletries.As the hotel had a cooking school we were disappointed with the dinners but they were reasonably priced, but breakfasts were fine.Staff were so helpful although english was very limited. Anna the receptionist was a gem,Would certainly stay again if in the area
Excellent Food + Fast Internet + Very quiet + Very helpful staff. Sadly, we were the only people staying at the hotel. However, there were quite a few people taking dinner in the restaurant. Dinner starting at 9.00pm is a little late for a UK clientele.
We had a really relaxing break here. The staff were great, it was really clean and the sitting areas were lovely. We ate here on two evenings. The food was fantastic but it was a pity the same set menu was served on both nights. The hotel was in a slightly bizarre setting on the outskirts of Cerebros. The outside of the building is not attractive but the inside is nice. No complaints, though. Would go back and stay again.
little english spoken but staff very friendly & a phrase book works wonders. good views from room. food very good. easy access from Madrid [40mins]
The hotel was excellent in all respects. Our room was attractive with a beautiful view of the countryside and the mountains in the distance. Our dinner was very good although we were the only patrons that particular night. Breakfast was continental and adequate. Absolutely no complaints at all.
great food and wine, helpful and friendly people, simple but tasteful interior, location off the typical tourist track no terrace (yet?), construction site, no swimming pool
Very, very close to the old city and the monastry The breakfast offers little choice
Proximity to El Escorial. Minibar was locked and we were not given a key. No free tea and coffee available as stated in the brochure.
It is conveniently situated near Euroforum, where i was attending a medical meeting The room was rather small for 2 persons.
Free wifi Breakfast is starts late.
The location couldn't have been better to see the Monastery. The wifi was very good The walls are so thin you could hear your neighbors talk and laugh. It wasn't too funny at 1:30 in the morning.
Ideal situation for the Valley of the Fallen and the Monastery of El Escorial, in fact the hotel is opposite and some rooms have excellent views. Staff are very helpful and the rooms large and comfortable. Parking is difficult. Some Pay and display spaces are available opposite.
optional Breakfast was poor value
The hotel was nice & clean & nice little town. Easy walk to everything.
Visited El Escorial
Excellent value for money, plenty of typically spanish restaurants closeby, nice room and bathroom with whirpool in the bathtube. Very honest breakfast. The restaurant is closed on Monday. Easy to park the car. nothing
They need to have the availability for late check out if applicable for the traveller...
location small room
The room was really nice, everything was clean and comfortable . Breakfast was good with lots of choices and the staff was friendly. The hotel is located only a couple of hundred meters from the bus station and close to the famous monastery of San Lorenzo. Some of the staff, even receptionists spoke only Spanish, which is a bit strange since they welcome people from all over the world and have a natural heritage on their doorstep, attracting a lot of different visitors.
Staff was very nice and helpful. Room clean and comfortable. Restaurant is good and not too expensive (I had for dinner a huge dish full of grilled vegetables, a big salad with letice, tomato, sweet corn, tuna, eggs and sparragus plus a cup of tea, all for 20 euros VAT included. It was enough for two). Most important: This hotel has its own parking (I only recommend it for small cars. But There is a big public parking very close in next street)
Conveniently close to the City centre and 10mins from the Palace.
Central position of hotel Entrance to car park very narrow. No restaurant/bar open at night, nothing to say breakfast times.
Nice room, good value for money The receptionists were not welcoming. Location, dificult to find.
A good combined location to visit Segovia and all of the palaces to the north of Madrid without paying city prices. Free (but not secure) internet Wifi. I'd recommend this as a cheap 3 star because of location. We stayed an extra night because of it's convenient location. The restaurant is never open. The cafeteria food is poor quality and deservedly cheap but staff mostly friendly. The breakfast is skimpy, poor variety and the breakfast service staff very surly. Not worth paying higher prices for.
This hotel is well placed for visiting Avila,Segovia, Salamanca and El Escorial. The hotel is modern, quiet, and there is generous parking and a lively restaurant bar. Our booking included breakfast but when we arrived in the breakfast salon 45 minutes before the latest time we found little orange juice, bread, cereals and lukewarm coffee. A little more attention to detail is required here!
Good Design and room quality, nice view of the mountains and countryside... Price is very reasonable and staff is very kind and professional. Breakfast is very, very poor and not buffet... TV on the room is LCD, but could be larger... There is no indications to the hotel and only had chance to find it because checked in internet maps previously.
friendly staff, reasonable breakfast. extremely quiet/peaceful. very remote, short drive to nearest village. the bathroom was not very clean. take a torch if using the underground carpark at night! ...very Twin Peaks?
nice location, clean and modern the restaurant was closed in the evening
Modern,clean and confortable hotel very few minutes from El Espinar.Good to stop by one night over you journey.Good value for money. Hotel is in the middle of nowhere. A car is an absolute must
great dane friendly hotel, good restaurant, magic atmosphere, helpfull staff, very nice room - I'm sure that I'll back there! The worst parking which I've ever seen :)
We enjoyed the quiet peaceful small village. The room was no frills, but it was nice. We ate in the restaurant for dinner and it was great. The staff was very friendly. And the food was very good. We are very glad we stayed there. No, not really.