Cons (-) My boyfriend didn't like how soft and squishy the bed was, that is our only complaint!
3 stars
Rochester Airport Marriott
Photos of Rochester Airport Marriott
Overview
Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo and Lake Ontario. Depart Greater Rochester International Airport in our complimentary airport shuttle. After landing in New York, seek our rooms' superior comfort and intuitive amenities, such as free high-speed Wi-Fi, coffee makers and ergonomic workstations. Plush beds topped with fluffy pillows and soft linens ensure a refreshing night's sleep to restore momentum before a business day in Greece, New York. In your free time at our Rochester Airport hotel with a shuttle, splash in our refreshing indoor pool or revive your wellness routine with an invigorating workout in our 24-hour fitness center featuring an array of free weights, cardio machines and equipment. From on-site dining to stunning event venues, Rochester Airport Marriott offers everything needed to enlighten your travels.
Latest deals for Rochester Airport Marriott
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Rochester Airport Marriott
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Things to do
- Beauty salon
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Rochester Airport Marriott
8.3
Very good
335 verified ratings
Wonderful
177
Very good
40
Good
37
Okay
24
Fair
20
Mediocre
10
Poor
27
Summary of reviews
Guests say
Overall, guests enjoyed the cleanliness of the rooms and the hotel's location, with many praising the friendly staff. However, there were significant complaints regarding customer service, with issues like unresponsive staff and long check-in times. The condition of some facilities, such as the pool and elevators, also raised concerns.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
223 reviews
8 out of 10
68 reviews
7.6 out of 10
1 review
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as free airport shuttle, indoor pool, sauna, and a fitness center. Guests have also appreciated the beauty salon and the availability of cribs for families.
How is the food quality at the hotel?
Guests have praised the fantastic breakfast and the professional services at the restaurant and bar. However, some guests have expressed concerns about the quality of the dinner from the Image restaurant and the unavailability of free breakfast.
What can guests expect from the hotel's cleanliness and customer service?
Guests have highlighted the cleanliness and comfort of the rooms, as well as the helpful and friendly staff. However, some guests have mentioned issues with room cleanliness and the need for updates in the hotel's facilities.
Is parking readily available at the hotel?
The hotel offers free parking, but some guests have mentioned a shortage of handicap parking spaces and a long distance to the parking lot if handicap spaces are full.
When is the best time to visit the hotel?
The high season at the hotel is in April, while the low season is in November. Guests can plan their visit accordingly to enjoy the hotel's offerings and the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in November, which is the hotel's low season.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Seneca Park Zoo, Jones Square Park, and High Falls. Plan some time to explore these nearby places.
Check Room Amenities
Some guests reported issues with room amenities such as broken beds and TVs without sleep timers. It's advisable to check the functionality of amenities upon check-in.
Request a Room Serviced by Attentive Staff
Many guests praised the friendly and professional staff. Consider requesting a room serviced by these attentive staff members for a pleasant experience.
Be Mindful of Restaurant Service
While some guests enjoyed the breakfast, others found the food options mediocre and experienced sub-par service. It may be worth exploring dining options outside the hotel.
Utilize the Free Airport Shuttle
Take advantage of the hotel's free airport shuttle service for convenient transportation to and from the airport.
Inquire About Accessibility
If you require accessibility features, such as wheelchair assistance, the hotel staff is accommodating and considerate. Don't hesitate to inquire about any specific needs.
Check for Room Cleanliness
While some guests found the rooms clean and comfortable, others reported issues with cleanliness. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Verify Breakfast Information
Some guests mentioned discrepancies in the information provided about breakfast. It's recommended to verify the details to avoid any misunderstandings during your stay.
Location
1890 Ridge Road West, Rochester, NY 14615
What's nearby
- Edgerton Community Center and Park3.4 mi
- Genesee Brewing Company4.3 mi
- High Falls4.5 mi
- Frontier Field4.5 mi
- Susan B. Anthony House4.5 mi
- First Federal Plaza4.9 mi
- Main Street Bridge4.9 mi
- Blue Cross Arena5 mi
- Hyatt Regency Rochester5 mi
- House at 235-237 Reynolds Street5.2 mi
- Strong National Museum of Play5.5 mi
- Memorial Art Gallery5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Rochester Airport Marriott
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $152 |
Average price (weekend night) | $219 |
When to book a room at Rochester Airport Marriott
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Rochester Airport Marriott
FAQs when booking at Rochester Airport Marriott
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Value for money | 8.5 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 6.2 mi |
Everything you need to know for your stay in Rochester
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