Hammock Hotel Rochester Niagara Falls
Overview
Latest deals for Hammock Hotel Rochester Niagara Falls
Amenities at Hammock Hotel Rochester Niagara Falls
- Fitness center
- Free Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- Increased accessibility
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Parking and transportation
- Parking
Fitness
- Fitness center
Basics
- Free Wi-Fi
Reviews of Hammock Hotel Rochester Niagara Falls
Summary of reviews
Score by provider



The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant, bar/lounge, and complimentary breakfast, providing convenient and varied dining options for guests.
How is the cleanliness of the hotel rooms and common areas?
Several guests have expressed concerns about cleanliness, including stained sheets, dirty towels, and a general lack of cleanliness in the rooms and common areas. The hotel management should address these issues to ensure a more pleasant stay for future guests.
Are there any concerns about the quality of the beds?
While some guests found the beds to be comfortable, others reported issues such as stained sheets and bed bugs. The hotel should ensure the highest standards of cleanliness and comfort for all guests.
What are the parking options available at the hotel?
The hotel offers parking facilities and an airport shuttle service for guests' convenience, making it easy to access and explore the nearby attractions and amenities.
When is the best time to visit the hotel?
Considering the concerns raised about cleanliness and maintenance, potential visitors may want to confirm with the hotel management about recent improvements before planning a visit. It's advisable to check for updated guest reviews to ensure a more satisfying experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Late Check-ins
Some guests reported issues with cleanliness and room readiness when checking in late, so it's advisable to arrive during regular check-in hours.
Verify Room Amenities
Double-check that the room you booked matches the amenities promised, as some guests experienced discrepancies between the booking details and the actual room.
Be Mindful of Surroundings
Several guests mentioned undesirable individuals loitering in the lobby and around the hotel, so it's important to be aware of the surroundings, especially during late hours.
Request Room Change if Necessary
If the room assigned to you is not satisfactory, don't hesitate to request a change, as some guests had to switch rooms multiple times to find an acceptable one.
Check for Cleanliness
Prior to settling in, inspect the room for cleanliness, including the bedding, bathroom fixtures, and overall tidiness, to avoid any unpleasant surprises.
Confirm Special Services
If you are expecting special services such as free breakfast or 24/7 coffee, it's advisable to confirm their availability upon arrival, as some guests found these services to be unavailable or broken.
Consider Alternative Accommodations
Due to the numerous negative reviews regarding cleanliness, maintenance issues, and undesirable odors, it may be worth considering alternative accommodations in the area.
Be Cautious with Late-Night Arrivals
Guests arriving late at night encountered challenges such as unattended front desks, open and unclean rooms, and encounters with questionable individuals, so it's important to exercise caution during late-night check-ins.
Address Concerns Promptly
If you encounter any issues with the room or the hotel's cleanliness, address them promptly with the staff to seek resolution or alternative accommodations.
Document Issues
In case of unsatisfactory conditions, consider documenting the issues with photos, as some guests mentioned the importance of having evidence to support their complaints and requests for refunds.
Location
What's nearby
- Edgerton Community Center and Park2.9 mi
- Genesee Brewing Company3.8 mi
- High Falls4 mi
- Frontier Field4 mi
- Susan B. Anthony House4.1 mi
- First Federal Plaza4.4 mi
- Main Street Bridge4.4 mi
- Hyatt Regency Rochester4.5 mi
- Blue Cross Arena4.5 mi
- House at 235-237 Reynolds Street4.8 mi
- Strong National Museum of Play5 mi
- Memorial Art Gallery5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hammock Hotel Rochester Niagara Falls
FAQs when booking at Hammock Hotel Rochester Niagara Falls
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Value for money | 10.0 |
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Distance to city center | 4.4 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 6.0 mi |